My service request was responded to and taken care of immediately! Great team! I definitely…read morerecommend them to my family and friends for property management needs.

Excellent! Ashley is very responsive and professional as well as being friendly and helpful. LEGACY…read morehas been a great experience. A+

We worked with Brian on a slightly complicated survey as we had to redo some steps in our expansion…read moreprocess. He was very communicative and responsive. Everyone else I contacted either took awhile to respond or did not respond at all. He was very professional and respectful of our property and answered all our questions. We feel very confident in our decision to work with Brian at Northstar Survey.

High quality, fast, trustworthy and great to work with. Brian is very knowledgeable and responsive…read more Top choice for land surveys

I purchased my current home with Rainmaker about a decade ago! Alex paired me with the right…read moreperson on his team to work with. I always felt I could go to either of them with questions and concerns. Through the years, we've stayed loosely in touch. Recently I asked Alex his thoughts on a second property, sharing my concerns and parameters. He had/has really good ideas, has experience with handling different situations, and I didn't/don't feel at all pressured to purchase. When it comes, hoping the second time goes just as well!

We never thought we could get the dream home after seeing the massive traffic at the open house,…read morebut Yao Li made the impossible happen! She is incredibly knowledgeable, strategic, and resourceful, navigating this competitive market with expertise. Her support didn't stop at closing--the unexpected and valuable after-sale service (including offering resources & connections to help fix small issues) truly sets her apart. We are immensely grateful and feel lucky to have had her as our agent.

Words will never appropriately describe the value this team brought to us in buying a new home and…read morethen selling our old home. James and Nicole provided white glove service through the entirety of the process. They are the real estate equivalents of Goldman Sachs or McKinsey - highly strategic in their advice while also being exceptionally detail oriented and organized. All the while, they maintained a customer-centric approach that was both personal and professional. They understood our needs and were truly partners throughout the process - never married to a single approach, just the one that made sense for us. From start to finish across two transactions, there was never anything too big for them to handle or too small for them to address. We truly value their partnership, professionalism, and work product. Highly recommend to everyone - especially busy people with a high bar!

Our family worked with Carol, Nicole and James on a house sale in Menlo Park and the experience…read morecouldn't have been better. From the first meeting, they were thorough with their market assessment and recommendations on how to prepare and market the house, they communicated clearly with us every step of the way, managed the process of preparing the home and kept track of every detail. Their deep knowledge of the local market was insightful and hugely helpful. We highly recommend working with this wonderful team of professionals.

Alberto Ramirez Ceja was very helpful and polite. Great asset to the organization. Happy to have…read morebeen helped by him.

Jorge and Winnie have been absolutely wonderful in helping manage the property and handle a wide…read morerange of issues -- often while being short on resources. They consistently stay professional, responsive, and solution-oriented no matter how complicated the situation is. Their work behind the scenes can easily go underappreciated because so much of what they do involves navigating complex problems, coordinating multiple parties, and keeping everything moving smoothly. It's not easy, and they truly deserve recognition for their dedication and hard work. Very grateful for their commitment and support. Highly recommend!

We happily recommend Mike and his team at Troyer & Cabot! We worked with them on the sale of my…read moremom's townhome after she passed away. The first meeting we had with them we knew this was the team to work with. They have extensive knowledge of my mom's townhome community of Cuernavaca in Mountain View. From day one, everything about managing the sale was so seamless. The staging that was done was incredible (thank you Emily - from their group!) and after one weekend of open houses, the townhome had many offers, well over asking. The best thing about Mike was that he is so personable and nice, extremely good at communicating and was so patient with our many questions during the sale process. Without a doubt, if you need a realtor in their area, call the Troyer & Cabot group!

I am happy to recommend the Troyer and Cabot team. Everyone we worked with in this group was…read moreoutstanding in terms of communication and professionalism. Their advice for renovation and staging was spot on and we had several offers over asking for our condo. All paperwork was handled in a timely and flawless way. We are very happy with the sale and grateful to have worked with this team of experts.

Very polite and understanding people willing to work at our pase to acomidate both of our needs…read more10/10.

We have been living at their property Halford Garden for the last two years…read more What we have noticed that the leasing staff blindly and rudely follow the rules without any human touch and emotion and that too only when it is against the intertest of the resident, in a way it is torturing and harassing the resident. Recently our daughter ordered something really very much needed to us but she put her name by mistake though she is not living with us and living at her own house in San Mateo. We sincerely apologized for that human error and requested them not to return the package, but they just turned the deaf ear on our sincere and humble request. We thought it prudent to share this experience with any potential future resident so that they are aware of the rude behavior of the leasing office at Halford Garden.

I had an encroachment issue, and contacted Chris about doing a survey to get a clearer picture of…read moreexactly where the problematic boundaries were. He got back to me right away, and in the preliminary investigation he did in order to generate a quote, he found a survey the neighbor had previously done, forwarded the map from that to me, and hinted that I probably didn't actually need to do another survey. Super helpful and professional! If I ever do get a survey done around here, Coppens Land Surveying will definitely be my first choice.

Honest and professional! I had a great experience working with Chris. He walked me through the…read moreentire process, answering many questions via email and over the phone. He is thorough and transparent, so I would highly recommend others to consider working with Chris!

Teri is absolutely amazing. Her response is beyond professional. We understand that many things…read moredo not need to be attended to right away, but yet, she always does. Her experience in property management is undeniable. We had some bad experiences in the past with the previous management company, but I am guessing the landlord felt the same way. When Teri came onboard, it was night and day! AND she is also very nice and as sweet as the home grown honey she shares with us. She absolutely deserves her 5 stars!

Teri is wonderful! We were very sorry when she stopped working in our area and we had to find a new…read moreproperty manager. She is professional, sensible, personable and simply a pleasure to work with. She responded to all the issues that came up with alacrity and good sense. It's so rare to find a property manager who is both professional and makes you feel like you're working with a warm and trusted advisor. She made owning a rental completely headache-free for us. Thank you, Teri for all your hard work.

Currently finishing filing with small claims court. They "lost" my pet deposit agreement and…read morerefused to pay it. Once I found my copy and submitted it they refuse to respond. I encourage you to file if they disregard any civil codes or refunds.

They frequently do not respond to requests and it takes numerous repeated attempts to get results…read more The apartment complex has one resident that blasts loud bass every night and it shakes the other apartments. Many of the surrounding residents have spoken to BT Properties and they are unwilling to do anything to help. Instead, they say that we need to take the matter up with the police. The apartment we rent (for a substantional amount) has numerous maintenance issues that are not being resolved. Leaking water, faulty bathroom, mold, bad heaters, clogged gutters, and MUCH more. We are counting the days until our lease is up and we can leave this disrespectful property manager. Whomever the actual owner of this location is needs to wake up and get a better property manager. I am amazed that a property manager could be so myopic and treat good residents with such disrespect. I hope this review helps prospective residents and owners to steer clear of this organization.