We contacted a handyman in regard to an issue that we needed help with and he expressed interest in…read moremeeting us and looking at it and he agreed to resolve the issue for us. We were quite happy with the quality of the results and the value was absolutely worth it. And our communications were very good throughout it all. We would definitely refer this company to our friends.

Booked an appointment on 8/27 for 8/31 from 3-6. They no called no showed for the appointment…read more Called the next day to find out what happened, wasn't given any explanation other than have to look into it. They offered to rebook and called back offering a slight discount. So scheduled for 9/2 between 3-6. Got a call a little before 4 saying they cannot make the appointment. I understand things happen but twice for the same customer is bad business. They offered to rebook but going some place else as at this point cannot trust They will show up.

When your garage door fails, you want to have Mark on the job! He came last night, on a cold…read moreDecember night, and fixed my garage door like the professional that he is. I never saw him, didn't hear a peep in the middle of the night, but in the morning my garage door was completely fixed, worked perfectly and there was a neat little bill left for me to find. He doesn't overcharge you at all like the big companies, he's fair, honest and does a great job!

Patrick and his team were amazing. This is the second job he has done for me as he installed new…read moreconcrete steps for me in 2024. He just installed a new sidewalk and patio in my yard and I could not be happier with the result. He and his crew were on time, professional, gave me many options to choose from and took the time to make sure everything was just the way I wanted it. They were clean and efficent with Patrick on site daily overseeing my job. I have done many home improvements in the last few years and this was by far the best experience I have ever had with a contractor. I highly recommend Patrick and will definitely be using him again for a future project.

Patrick and his team are fantastic. They took out our chimney, broke up our concrete floor…read more(including an unanticipated extra four inches of concrete), and repoured after our plumbing was roughed in. We originally wanted to work with them because the business is local and we have common connections. We expected good work based on feedback from friends who also hired him. What we got instead was excellent quality that exceeded our expectations. The team was quick, thorough, communicative, and went above and beyond to ensure everything was as we wished, even staying late and coming back, at our request.

They did a great job with our patio addition! Very happy with how quick it was for them to come and…read moregive us a quote the same day! We also had a stump that had to be removed and they took care of that. So happy we have more living space in our backyard now. They were great with communication, called constantly to keep us updated. Glad we did not need to be home when they came since we were out of town. Best price and we shopped around too. Definitely will use them for future needs!

Under no circumstances would I recommend hiring this company. I did and ended up spending a lot of…read moremoney on a repair I never asked for and never wanted The reaction from the company? No apology, no offer of any kind of refund, nothing, except an insistence that they were right and I was wrong. Buyer Beware!

I went with the company 4 years ago to fix water damage to my garage and another room. Everything…read moreworked out great, no issues at all. The same issue sprung up again this year. I tried to contact them again to do the work again. I could not get a response from them at all. Do they only have 1 person answering the phones? All I could get was voicemail. I did manage to get one email reply. When I tried to follow up to set up an appointment...nothing. I tried calling multiple time since, sending more emails, and still getting no response. Not sure what they issue is there. If they don't want the work, just reply once and say you aren't interested. Definitely disappointed with this. It shouldn't be that hard to get a response.

We were impressed with Chad and his crew when they originally did the mold remediation job a year…read moreago. Everything that they said would be done was done and on time. There was a reason to have them come back a year later on another matter and they were prompt to make the time to get to the issues and resolve them in a professional manner. They were very respectful of our home, clean and laying down floor runners even just to walk in with a handful of material and tools. Relative to customer service and follow-up I was again impressed with their communication, attitude and quick response. A job well done and thank you!

I hired NWI for a backyard prairie. The crew (Eloy and Poncho) put in extra effort and went more…read morethan what was expected. Easy to talk to with helpful ideas. HIGHLY RECOMMEND!

NWI has completely earned my trust as a competent, customer-focused company that has gone above and…read morebeyond expectations more than once for me. I understand that tree removal is not an easy task - ever. They always have to deal with less then ideal environments with trees in horrible positions, ready to damage anything around them. I've never heard of a tree removal for a tree standing in the middle of a field with a nice road right up to it and no buildings, fences, mucky swamp water, steep hillsides, or structures getting in the way. I'm sure they guys would love that, but it never happens, no. Every job is always a nightmare that they have to study and plan around so the area isn't damaged. I'd never make it in that industry. About a week after a strong storm did damage to a lot of trees last year (May '25), I had a sick tree fall on some dog training equipment I have in my side yard. I needed to get that tree off the equipment quickly. I called three different tree/landscape companies nearby and not only did NWI call me back first, but they made room to take care of me in the middle of a very busy week for them - they were booked solid do remove the hundreds of trees down due to the storm a week earlier (I'm sure they were working late into the evenings then too - you know... storm cleanup)... but they came THAT AFTERNOON to remove the 60'-70' fallen Red Pine. They did it in fifteen minutes, then took another fifteen minutes for cleanup, then they had a truck come and remove the debris from the roadside that evening. Done. I didn't expect that kind of service in the middle of a disaster cleanup, but they came through for me. That's just one shining example of why NWI will always be my tree and landscape guys. They've remove other trees and ground the stumps for me; they trimmed back tree branches from the roof of the house, etc... To top it off, they're always nice to work with, personable, efficient. Every one of the broads they've got working in the office, answering the phone, and orchestrating logistics are just as sharp as anyone I've dealt with. It's nice to get hold of someone who knows what's going on around her, what the guys in the field can and cannot do in a moments notice - the girls simply have their finger on the pulse of everything going on - and that's THE person you want to deal with when you need help. It doesn't matter who answers the phone, they all are sharp as razors. I don't care what anyone says; when a company comes through for you once, you remember that... when they do it three times with consistent results; well that's when they become your go-to company. I tip my cap to the owners. A company's spirit follows the spirit of the owners, no matter what... always. Working with them tells me that the owners give a rip about their customers and I cannot say enough good things about them.

The biggest waste of $20,000!!!…read more Kyle is not knowledgeable on how to properly prep and pour a new driveway. After one year, driveway has several major cracks, heaving in some areas and sinking in others. Very unresponsive to correcting the issues. If you are looking to have your driveway replaced, KEEP LOOKING. Find someone who knows what they are doing.

This is the company you want to hire for your project. There is no one better. Everything happened…read morevery timely from the first interaction to the last. Kyle kept us updated throughout the project. I have owned a few homes and had other concrete projects in the past. Our project was not small and involved tear out and installation of a 3 car garage driveway and new sidewalk. Kyle has very high quality standards, craftsmanship, attention to detail and artistry. Our end result is simply beautiful. Thank you Weinandt concrete and crew. You guys are gems!

I cannot Caution/Warn you enough about our experience with John Horsch/Kraus Bros Construction…read more John Horsch, the owner of Kraus Bros. Construction comes across like a very nice, honest small businessman and that is why we chose to hire him. Unfortunately that was not our experience at all and once he got our money he no longer appeared to care about a timeline or our project. We hired John Horsch on Sept 4th 2018 to remodel our basement with a projected completion date of Dec 15th 2018. This was very important to us as we had someone coming to live with us in January 2019 and needed to have it done. John was well aware of this fact. In June 2019, almost 6 months after our projected completion date and with the project still incomplete we were forced to hire an attorney and fire Kraus Bros. Construction. At this point we had paid for 90% (Jan 2019) of the project and we still only had plumbing, electric and walls. He knew we had a tight timeline but it didn't look to us like he had any intentions of hitting it as 8 months into a 3 month project he hadn't even ordered the doors, windows and hadn't contracted subs for some of the work and attempted to try and get out of the contract. To make matters worse we learned that John also wasn't paying some of the sub contractors who had been working on our house. The plumber and electrician were NOT paid during our project. We had to make arrangements to pay the plumber directly for the remainder of the work and the electrician chose not to finish the job since he hadn't been paid - this despite the fact that we had already paid Kraus Bros. for their work once. He also refused to pay the final half of the flooring payment after we had paid it to him in full. We were forced to purchase the carpet again so the company would release it to us. The LVT flooring which Kraus Bros. had installed needed to be removed because it was put in improperly and again we had to pay twice for our flooring. John Horsch promised to reimburse us for the flooring but he never did. When we asked for the names and contact information of the subcontractors John Horsch refused to provide them to us. We were able to get the plumbers and electricians contact information through the permits they pulled for our project. We were fortunate that none of them put liens on our house but they could have. You may not be so lucky. The more we questioned why things weren't getting done the more he delayed the project. He also started to charge us for things that he never said we were going to be charged for. Per his contract, changes and upgrades are to be paid for in advance. Fed up and frustrated in May 2019 (nearly 5 months after the projected completion date)we filed a complaint with the BBB thinking this might light a fire under John to get the job done. It had the opposite effect. After filing the complaint with the BBB he demanded payment for more "upgrades" some of which we never requested, had already been paid for or were things he asked us if we wanted but would have refused had he told us that there was a charge or a delay associated with his suggestion. He refused to come back until we paid these new charges that were never agreed upon in advance. When John said that he was not coming back unless we paid those change fees we contacted a lawyer who believed the contract had been breached and he sent John a letter that we hired someone else to finish the project. We requested the money for our upgrades that we had paid for and were never delivered. John Horsch of Kraus Bros never returned the money and sued us for what he thought was the remainder of the contract. This was fascinating because he sued us for $3140 while having kept $10,000 of our money in upgrades alone and was refusing to finish the project. John Horsch agreed through mediation to pay us $20,000. He also attempted to have a gag order preventing us from talking or posting about our experience with him and his company. We refused. There are other issues that we left out because we can't fit everything into our review. All of the above information is backed by emails, texts and other written documentation. John may come back and say there was miscommunication on product but that isn't factual. We were clear from day 1 on what we wanted and there are only so many times that we could repeat ourselves before we realize it isn't about the product. I wouldn't hire John Horsch/Kraus Bros Construction to build a doghouse, much less allow him in my home again. Because of company name changes we later found out he has and F rating on Angies List. Again I cannot Caution/Warn you enough about our experience with John Horsch/Kraus Bros Construction. I would not recommend them.

John and his crew were very accommodating through the entire process. From the permit getting hung…read moreup at the city office, to the fact we kept making changes to the design of our deck. They handled the inspections office so I didn't have to. We got a late start in the Fall, and even when the weather was miserable John and his team pushed through and didn't skimp on the quality. In fact, his extra attention to detail really made the finished product look better than we pictured it. We can't wait to enjoy it this Spring! I'd highly recommend them for anyone's project.