Fantastic Service. I emailed in an enquiry and Andy got back to me the next morning. Very responsive by email and got all the quotes I required. As I am getting labour only install done by my engineer, I wanted to order the a/c from aa supplier, I was not sure of all the things needed and had lots of questions. The order was placed for 2 outdoor units 3 x indoor units on Friday (10kw and 2 xkw) units late on Friday. Andy assured me they'd be with me on Tuesday. 9am Tuesday comes, they've arrived. I'm also pleased to say these have come straight from Mitsubishi so it has their details attached on packaging note so there is both reference to Cool Tech and Mitsubishi for warranty purposes. (7 year warranty!!) Furthermore, I needed the copper pipes, trunking etc. Andy ordered these separately for me late on Monday and they've arrived today. As these were ordered late on Monday, there was no time to process payment so Andy trusted me to pay Tuesday which I have done. I was quite worried spending £5k+ with this company, but out of all the other companies out there, these seem to be the oldest and highly trustworthy. I am so so impressed. Thank you for the great service Cool Tech! P.S. I was concerned about this company due to their reviews on this site, they copied me into an email to Mitsubishi to calm my nerves, they've also stated they sell thousands of units and been operating for 17 years (which you can verify on Company House) and mainly B2B clients. They are one of the oldest suppliers in the UK. read more

BUYER BEWARE This company is untrustworthy as they take your money and either part deliver or don't deliver at all. You won't get your money back as they use various payment methods to manipulate your rights so avoid at all costs. There are numerous excuses for multiple delays, it's like the dog ate their homework kind of excuses they come up with its comical!. They have multiple CCJ's (County Court Judgements) against them and they are known to bailiffs to collect customers monies. They cut corners with poor installations (using third parties). Only interested in taking money from customers and then never answer phones and major delays (with excuses) on answering emails. Andrew Driver is the owner and if you research, on Companies House, their accounts are overdue time and again and they've been threatened to be struck off. Cooltech website now directs to airconditioningworld.co.uk, which Andrew has setup, and it's clearly a way of creating a new business to shutdown the old (for Ltd company Director less liability) and therefore not pay suppliers or customers their money. Avoid this dishonest company/person at all costs. read more

I recently purchased a Mitsubishi split air-conditioning unit from Air Tech Air Conditioning UK. The guys (Greg and Andy) were very helpful and knowledgeable about the products, spending the time to explain the different options and what the fitter would need to install the whole system. They were not in the slightest bit pushy, leaving me to decide for myself and get back to them. I did shop around and found Air Tech prices proved to be very competitive. I was able to purchase all I needed from Air Tech which was very convenient and very good value. I was able to collect from their local branch rather than wait at home for a delivery - which was also very convenient. I would confidently recommend Air Tech and will return to them for any future air-con needs I may have. read more

Had a Mitsubishi air conditioning system installed last year by Cool Tech and couldn't fault them, noticed a few poor reviews but Andy explained they do on average 16 jobs per week and in over 20 years of business several poor reviews were 0.0000001% of Cool Tech's customer base which in fairness appears to be true. I must admit I was slightly hesitant but proceeded and paid a deposit upfront. Arrived on the day we agreed and carried out a very neat and tidy job, Nathan was very polite and run through how the system works and how to set timers etc. Very pleased and would certainly recommend Cool Tech to others (my in laws have used them since our installation and were also very happy) Thanks for a fantastic job team. read more

Contacted Cooltech to have 2 Daikin systems installed at home & received the quotation same day after sharing some pictures & video. Andy & Jonathan gave me an installation date & Joel arrived promptly & completed the installation with no mess & was very helpful, advised the best location for the 2 outdoor units & was happy with the completed job. Would not hesitate to recommend & my neighbour has received a quote from Andy & is in the process of booking in, thanks for a great job Cooltech. read more

Purchased 4 Mitsubishi systems early January for my office. Andy provided a good price and delivered the systems within 3 days. Great service and kept me fully updated. We have also received a quote for our existing systems to be service and maintained and we will be proceeding with this in March. Would definitely recommend. read more

The Cool Tech team were quick to install split systems throughout our house in the spring of 2022, which we were thrilled with, due to the very hot summer that followed swiftly after! They've been quick and easy to communicate with and have returned to service internal and external units annually. read more

Very, very good service for a replacement Panasonic indoor unit - about 30 hours from my payment to delivery. They were also responsive to my many questions, free with their time and advice and I'd recommend / return to them in a heart-beat. Well done and keep it up! read more

Very happy with my air conditioning installation. Price was great and engineers arrived when they said they would and did a fantastic job, clean, tidy and very helpful. Would highly recommend and will return to have another system installed in spring. Thank you read more

Cooltech was the cheapest around for the system and installation by far. Had a Mitsubishi single split installed and now my living room is much cooler. Great comms from Andy & Simon throughout. Would recommend. read more