Cool Tech Air Conditioning UK
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Recommended Reviews - Cool Tech Air Conditioning UK
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8 months ago
I had a very disappointing experience with CoolTech Air Conditioning. I hired them in May 2024 to install a ducted air conditioning system and paid £3,044 upfront. The installation was scheduled for June 17, but it never happened. Despite repeated delays and excuses, they failed to deliver on their promises. In July, I canceled the contract due to their lack of professionalism (notably Andrew Driver, the Director) and requested a full refund, which they agreed to provide. However, even after numerous follow-ups, I have not received my refund. Their communication has been poor, and they have repeatedly missed deadlines. It's been an incredibly frustrating process, and I've had no choice but to escalate the matter legally. I would not recommend CoolTech Air Conditioning to anyone. My experience has been stressful and unprofessional from start to finish. Address: Unit 1, Rear of, 1 Church Rd, Bolton BL1 6HE Phone: 01204 778112 They have 2 websites: https://www.cooltechairconditioning.com/ https://www.airconditioningworld.co.uk/ read more
11 months ago
Major problems with company. Very unhappy with level of service from company and team. Won't respond and doesn't give money back for service paid for (and no delivered) and ignores issues. read more
3 years ago
DON'T USE THIS COMPANY!! I paid this company over £2000.00 pounds for my air conditioning units back in November 2022 and STILL HAVE NOT RECEIVED THE GOODS! I have contacted them dozens of times and they continually promise the goods are coming "by the end f the week" etc but nothing ever arrived!! The same goes for requesting a refund! They say they paid the money to the manufacturer so can't pay me back!! This is a 100% true and accurate complaint. If you want too hear more or check the validity of this complaint feel free to contact me directly on my mobile 07939465306 IN THE MEANTIME THOUGH... DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES UNLESS YOU WANT TO BE SCAMMED LIKE ME read more
2 years ago
Best value for money anywhere. Excellent communication throughout the process. Installer was brilliant. Thanx to Andy, Simon and Jonathan. read more
3 years ago
I agree that this company is shocking. They have 2 websites: https://www.cooltechairconditioning.com/ https://www.airconditioningworld.co.uk/ The first site has reviews about legal action. Owner is called Andrew Mark Roger Driver (Andy Driver) from BL6 4HW. If you are lucky when calling 01204 778112, someone called Greg will answer. HIs standard response will be that everyone is in a meeting and he will pass a message for someone to call back. No one will call back. Simon is in charge of sales. His number is 07714249446. He will not answer his calls nor emails once money has been transferred. Jonathan is in charge of operations. His number is 07714249445. He is more proactive but ever since his out of office message about focusing on the new website, he has not read his text nor answered emails. They will sell accessories at a much higher price and delivery will be from several suppliers. Best to get them from Wolseley or Amazon. When asked why no delivery and the reason? Andy will provide a delayed response with no mention of reason and again another delivery date further into the future. He too, will not answer calls. But sometimes text messages response can be instant. He says he will call back, adding the word promise or write an email with days on when he will revert. This will never happen. It is just part of his delaying tactics. Meanwhile you will also have to wait while they are away on training, annual leave, daughters birthday, half term. This is time consuming and frustrating. Sadly it doesn't bother their customer service ethos. read more
3 years ago
what a shocking place to buy from, promises promises but nothing ever turned up 6 weeks and then had to fight for my money back
More info about Cool Tech Air Conditioning UK
1 Church Road
Smithills
Bolton BL1 6HE
United Kingdom
Bolton
Directions
07968 417630
Call Now
Visit Website
http://www.cooltechairconditioning.com
Hours
What time does Cool Tech Air Conditioning UK open?
Cool Tech Air Conditioning UK opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.
What time does Cool Tech Air Conditioning UK close?
Cool Tech Air Conditioning UK closes at 6:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Cool Tech Air Conditioning UK is closed on Saturday and Sunday.
Mon-Fri 8:00 AM - 6:00 PMSat-Sun Closed
Why does Yelp recommend reviews?
11 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
3 years ago
Fantastic Service. I emailed in an enquiry and Andy got back to me the next morning. Very responsive by email and got all the quotes I required. As I am getting labour only install done by my engineer, I wanted to order the a/c from aa supplier, I was not sure of all the things needed and had lots of questions. The order was placed for 2 outdoor units 3 x indoor units on Friday (10kw and 2 xkw) units late on Friday. Andy assured me they'd be with me on Tuesday. 9am Tuesday comes, they've arrived. I'm also pleased to say these have come straight from Mitsubishi so it has their details attached on packaging note so there is both reference to Cool Tech and Mitsubishi for warranty purposes. (7 year warranty!!) Furthermore, I needed the copper pipes, trunking etc. Andy ordered these separately for me late on Monday and they've arrived today. As these were ordered late on Monday, there was no time to process payment so Andy trusted me to pay Tuesday which I have done. I was quite worried spending £5k+ with this company, but out of all the other companies out there, these seem to be the oldest and highly trustworthy. I am so so impressed. Thank you for the great service Cool Tech! P.S. I was concerned about this company due to their reviews on this site, they copied me into an email to Mitsubishi to calm my nerves, they've also stated they sell thousands of units and been operating for 17 years (which you can verify on Company House) and mainly B2B clients. They are one of the oldest suppliers in the UK. read more
11 months ago
BUYER BEWARE This company is untrustworthy as they take your money and either part deliver or don't deliver at all. You won't get your money back as they use various payment methods to manipulate your rights so avoid at all costs. There are numerous excuses for multiple delays, it's like the dog ate their homework kind of excuses they come up with its comical!. They have multiple CCJ's (County Court Judgements) against them and they are known to bailiffs to collect customers monies. They cut corners with poor installations (using third parties). Only interested in taking money from customers and then never answer phones and major delays (with excuses) on answering emails. Andrew Driver is the owner and if you research, on Companies House, their accounts are overdue time and again and they've been threatened to be struck off. Cooltech website now directs to airconditioningworld.co.uk, which Andrew has setup, and it's clearly a way of creating a new business to shutdown the old (for Ltd company Director less liability) and therefore not pay suppliers or customers their money. Avoid this dishonest company/person at all costs. read more
2 years ago
I recently purchased a Mitsubishi split air-conditioning unit from Air Tech Air Conditioning UK. The guys (Greg and Andy) were very helpful and knowledgeable about the products, spending the time to explain the different options and what the fitter would need to install the whole system. They were not in the slightest bit pushy, leaving me to decide for myself and get back to them. I did shop around and found Air Tech prices proved to be very competitive. I was able to purchase all I needed from Air Tech which was very convenient and very good value. I was able to collect from their local branch rather than wait at home for a delivery - which was also very convenient. I would confidently recommend Air Tech and will return to them for any future air-con needs I may have. read more
1 year ago
Had a Mitsubishi air conditioning system installed last year by Cool Tech and couldn't fault them, noticed a few poor reviews but Andy explained they do on average 16 jobs per week and in over 20 years of business several poor reviews were 0.0000001% of Cool Tech's customer base which in fairness appears to be true. I must admit I was slightly hesitant but proceeded and paid a deposit upfront. Arrived on the day we agreed and carried out a very neat and tidy job, Nathan was very polite and run through how the system works and how to set timers etc. Very pleased and would certainly recommend Cool Tech to others (my in laws have used them since our installation and were also very happy) Thanks for a fantastic job team. read more
1 year ago
Contacted Cooltech to have 2 Daikin systems installed at home & received the quotation same day after sharing some pictures & video. Andy & Jonathan gave me an installation date & Joel arrived promptly & completed the installation with no mess & was very helpful, advised the best location for the 2 outdoor units & was happy with the completed job. Would not hesitate to recommend & my neighbour has received a quote from Andy & is in the process of booking in, thanks for a great job Cooltech. read more
1 year ago
Purchased 4 Mitsubishi systems early January for my office. Andy provided a good price and delivered the systems within 3 days. Great service and kept me fully updated. We have also received a quote for our existing systems to be service and maintained and we will be proceeding with this in March. Would definitely recommend. read more
2 years ago
The Cool Tech team were quick to install split systems throughout our house in the spring of 2022, which we were thrilled with, due to the very hot summer that followed swiftly after! They've been quick and easy to communicate with and have returned to service internal and external units annually. read more
3 years ago
Very, very good service for a replacement Panasonic indoor unit - about 30 hours from my payment to delivery. They were also responsive to my many questions, free with their time and advice and I'd recommend / return to them in a heart-beat. Well done and keep it up! read more
1 year ago
Very happy with my air conditioning installation. Price was great and engineers arrived when they said they would and did a fantastic job, clean, tidy and very helpful. Would highly recommend and will return to have another system installed in spring. Thank you read more
3 years ago
Cooltech was the cheapest around for the system and installation by far. Had a Mitsubishi single split installed and now my living room is much cooler. Great comms from Andy & Simon throughout. Would recommend. read more
3 years ago
The negative reviews do not reflect the experience I had. Andy and Johnathan were nothing but helpful and I could not have asked for any more. read more


