I scheduled an appointment as a new patient. My mother, who was sick with cirrhosis, had an…read moreappointment the same day, so I had to take her instead of me. Gastro AR decided to charge me a $50.00 no show fee, and I had never even signed any papers or gone to the clinic or even confirmed my appointment. I asked for this fee to be waived as a first-time courtesy, but they denied without even asking someone higher up. Needless to say, I do not want to do business of any kind with this type of facility. Do better. Things happen. We are real people with real lives and with real problems.

We appreciate how thorough Dr. Knapple has been as he searched for my husband's cause of anemia…read more Every person we came in contact with directly or over the phone was so nice and helpful.

I had my first experience with Premier Gastroenterology a few days ago and was pleasantly…read moresurprised. It was only about 20 minutes from the time I was taken back until the procedure was started. The entire staff was friendly, and Dr. Coppola stopped by during prep to introduce himself and we spoke again before we got started. He was very personable and was happy to answer questions. We spoke again after the procedure was completed. I arrived at 10:45 and was out the door at 12:15. I highly recommend Premier and Dr. Coppola.

Waited over an hour past the appointment time only to wait another 10 minutes or more for the nurse…read moreand another for the doctor. Once the doctor is done, we wait another 15 minutes to get paperwork to check out. Then wait another 30 minutes for a blood draw. When will the patient's time be respected? Had to remind the doctor of tests already performed. Very unprofessional medical practice.

I saw Dr. Gordon for an EGD for the very 1st time on September 10th in which he took a couple of…read morebiopsies of my stomach. His nurse called me later to let me know that all was good and not to worry. I however have been suffering for approximately 11 years with my bowels and going to different Doctors and being given some medications that "might" help. I ended up with blockage and near surgery with one of them and stopped taking it. Having a fear of eating pretty much now, I had to try something else! So, I spoke to Dr. Lance Burns (whom I love also) office who said I would need to see Dr. Gordon with the issues I described. I told him it began in 2015 when I had rectal prolapse and Dr. Burns had to remove "my lower colon". How much of it? I have no idea. So, Dr. Gordon is going to find out. Then in 2019 after years of telling different Doctors that I didn't think my intestines were where they should be, because a belly ache shouldn't hurt in your pelvic area, I ended up Seeing Dr. Burns once again who believed that I had 2 large hernias that needed repaired in the mesh that had been placed in my stomach in 1995. (After an ectopic pregnancy ruptured (ultrasound-mis-read and showed inter-uterine) and I bled internally 20 days going to the Doctor who delivered my 2 children ages 3 and 18 months at this time- telling him that I thought I was bleeding internally and last time I went, he yelled at me and told me, "go home and prop your feet up and I give you and that baby a 60-70% chance of being fine with a normal delivery if you'll just stop worrying!" So, I did and that weekend after feeding my children, I collapsed in the doorway of our sitting room and couldn't reach the phone, and my babies were with me, and my husband was at work with the volunteer fire department. Anyway. I had previously had my tubes "cut, tied and burned" in December 1993 and found out in July 1994 on my Birthday that I was pregnant! I was devastated because I couldn't afford another child but, had also had stomach bypass and didn't want to gain weight! OMG!!! Finally made it to the phone and eventually that night to the ER where they performed emergency surgery and did partial hysterectomy and removed the ectopic pregnancy and placed mech 4" wide by 1" long in my stomach.) Between 1995 and 2019 it had gotten entangled in my bowels and cut my stomach muscle in 1/2 which Dr. Lance Burns found and graphed my muscle back together and detangled the mesh and replaced everything where it should be and put new mesh as it should have been between stomach wall and muscle. So, since then I have been unable to eat much of anything but a sandwich and a few chips and tea without getting sick and vomiting or having severe diarrhea! I have taken up to or even more than 21 Imodium at a time and taken a powder they gave me. I stopped it after I used too much and caused blockage in 2021 and was hospitalized for a week and came close to having surgery but thanks to cream of wheat and LOTS of butter we "passed" the test to go home by having a bowel movement! Praise God and Dr. Lance Burns! So Now I have this amazing Endocrinologist named Otis Gordon (So down to earth doesn't look down his nose at you! Whom I just love! At 415 or 417 N. University Ave., Little Rock, Arkansas and his nurse Tonya and another couple of ladies Jordan, etc., - I am here to tell you- They truly care about you! Dr. Gordon is so very kind, and he listens and he lets you tell him what you are going through and what you are feeling. He starts with test and if those don't give him the answers, he is prepared and tells you to be prepared for more test because he wants to help you find answers and solutions to make you feel normal again, healthier again, and ALIVE again! I am so very, very happy that I have met him! He is a true God Send in my life! A Guardian Angel! Because I had become hopeless and given up trying anything anymore and resigned myself to being a recluse because of my condition and never knowing when I might have an "accident" because there are times- you have NO WARNING!!! or the flatulence for a very modest girl/lady is unbearable! So, the former social butterfly you once were, is now a homebody who hides from any and all~ if possible and it is sad because I am missing out on so very much of my Grandson's lives and it breaks my heart!!! But I don't have a choice in the matter at the moment. But, after leaving the office of Dr. Otis Gordon yesterday, I found HOPE!!! Something that I thought was lost for good! And I truly would have hugged his neck if it wouldn't have scared him! Dr. Burns is used to it by now and I will give fair warning to Dr. Gordon that he better get ready, because it's a coming to him too! LOL! I am a hugger -especially to those who help me or at least try and show compassion and true concern for me and my condition as he did yesterday! I already warned his nurse. I love good people- THEY'RE GREAT!!!

I had my first appointment with Dr. Brown yesterday and couldn't be more pleased. He didn't…read morepressure me into procedures I didn't need and actually said I wouldn't need anything for another 2-3 years. He was very knowledgeable and took his time explaining things and answering my questions. The staff were great and very professional. I won't go anywhere else for my Gastroenterology needs.

She is an amazing physician. She is very intelligent and explains things so well. I've learned so…read moremuch from her. If possible I would put my overall Care in her hands not just my gastro issues.

I was referred to this practice because my father has been experiencing significant stomach issues…read moreand needs to see a gastroenterology specialist as soon as possible. Unfortunately, simply trying to schedule an appointment has been incredibly frustrating. I first went to the office at 151 McGowan Court, where I was told that appointments could only be scheduled by calling the main office number. However, every time I call (501-623-4101), I only reach an automated answering service that tells me to call back later. There doesn't appear to be any way to reach someone who can actually schedule an appointment or answer questions. For a medical practice providing specialty care to patients with potentially serious conditions, this process should be much more accessible and efficient. Patients who have already been referred by their healthcare provider shouldn't have to struggle just to speak with someone and schedule an appointment. I hope the practice reviews its phone and scheduling system so patients and their families can receive the timely access to care they need.

From the owner: About Arkansas Gastroenterology Endoscopy Center Arkansas…read moreGastroenterology Endoscopy Center is a state-of-the-art medical facility in Hot Springs, Arkansas. Led by John Brandt, MD, and J. Steven Mathews, MD, the gastroenterology and endoscopy practice offers cutting edge diagnosis and treatment for gastroenterological disorders. The team at Arkansas Gastroenterology Endoscopy Center has over 45 years of combined experience. Dr Brandt and Mathews opened the Arkansas Gastroenterology Endoscopy Center in 2005. Over the past 15 years, they have averaged well over 3,000 cases per year at the Endoscopy Center and have over 50,000 patients they actively follow. It is supplied with state of the art Olympus endoscopy equipment with all of the newest technology available. They treat adults with conditions such as Barrett's esophagus, acid reflux, celiac disease, Crohn's disease, irritable bowel syndrome (IBS), ulcerative colitis, and liver disease. Their goal is to identify the root cause of painful and disruptive symptoms such as abdominal pain, diarrhea, and constipation. Understanding the underlying issue is critical to providing the best possible treatment. Arkansas Gastroenterology Endoscopy Center uses advanced diagnostic tools, including FibroScan®. FibroScan is an innovative ultrasound device for the liver. It provides a rapid and accurate diagnosis for liver disease, fibrosis, and fatty change...