I continue to be amazed by this company! A few months back they did great work on my sump pump by…read morecoming up with a solution that other companies never thought of trying (shortening the floater arm length). Then I called today about a broken hot water heater and they were enroute within minutes (Roto Rooter was going to be sometime the next day). I ended up canceling the call after the hot water heater pilot light lit and the technician was very polite over the phone as I cancelled. Don't make the mistake I made! Make Mr. Rooter your first call! These people are amazing!

Was sent to my address for leaking water line,come twice and still leaking,got paid and never…read morestopped the leak. This is 2.disabled people they took advantage of. 3 month warranty and said they won't be back as they come back to fix Josh's mistake. Never expected waterford people to be shady like these. ADA will be getting notified about your business taking advantage of disabled people. I have video of the day's y'all came out and clearly shows the leak still on as your workers left saying it was fixed . Shame on y'all.

Look, I am so pleased with them that I redownloaded Yelp to write a review & after 3 years of…read moreconsistently amazing service from RW Miller, it is past time I did so!! We rent, so technically it's our landlord's contract--but we recommend them to everyone anytime HVAC comes up. Our building is an older early-1900s property split into residential and office units, each with separate systems, so there's always something that needs routine maintenance or attention. Over the years, they've handled everything from regular servicing to installing a new heating and AC system and redoing a condensation line--and every time it's been smooth and stress-free. I don't know how they do it but they always manage to get our climate controlled even in the meantime if they need to order parts and come back. After the pandemic, when parts and shipping were taking longer than usual, we were quoted 2 weeks for the replacement part. After mentioning to them that I would be staying at my parents until it could be fixed since I have heart issues that cause extreme heat sensitivity, RW Miller went above and beyond and was somehow able to get the part and have the issue fixed in 3 days. They're always prompt, efficient, and easy to work with. And honestly, that matters even more when life is chaotic. I always seem to have some kind of project going on--most recently, I had our entire second bedroom (which doubles as a giant walk-in closet) completely emptied out with clothes everywhere when, of course, the AC went out . I would've dreaded letting just anyone into that situation, but their team is always kind, understanding, and totally nonjudgmental. We especially LOVE Rusty. He's incredibly knowledgeable, no-nonsense, a great communicator, and as a bonus--amazing with our dog. At this point we joke that we sent Christmas Cards, we'd definitely have him on our list! I've never lived somewhere that required this much HVAC upkeep, and honestly, we wouldn't have stayed here if our landlord hadn't switched to RW Miller. They've made what could be a constant headache completely manageable.

I called Miller heating and air conditioning to repair my air conditioner. They were the ones that…read moreinstalled it 5 years ago approximately. And it was still under warranty. They came out so there was a leak they couldn't find it they charged it up and said let it run will see how much leaks out. It was raining heavy that day so they couldn't work on it. Next morning I noticed that the air conditioning was cycling on and off. Hear all the refrigerant at leaked out and it burnt the compressor up. I contacted Miller's heating air conditioning Beverly Ohio. And they said the coil and the compressor or under warranty but they want an eight to $900 labor to install it. I find this labor price to be excessive especially in the light of they're the ones who caused the damage to the compressor from the leak when they told me to let it run. A local Construction Company that helped build this house , and has done some other work for me. They recommended them. I will be talking with them and seeing if they can switch their recommendations from Miller air conditioning in the future.

My husband can fix most of our plumbing issues, but on a Sunday evening, we had a problem with our…read moreplumbing backing up into our basement drain. After calling an emergency plumber, they found that the issue was tree roots busting through our pipes and that their 100 ft snake could not clear them. We were told it would be pretty expensive to fix and they talked about a "sectional" and anywhere from $750 to $900 for that. My husband called Rivertown the next morning, desperate. They came out quickly and were able to clear the "2 small root balls" going about 85 feet in with their snake. It didn't take long at all, and they saved us money not needing to use more than the snake. The men very very nice and great at their jobs. Thank you guys! I hope we don't need a plumber again anytime soon, but we wouldn't hesitate to call you again with future plumbing issues.

They are the best around I would not call anyone else ever very fair price they do it right the…read morefirst time very considerate and courteous very nice people

B&R TRADECRAFT Did an amazing job and got it done way sooner than I expected on my hardwood floors…read morethroughout my whole house the owner of the company Brad is a very nice gentleman he knows his stuff when it comes to understanding what I wanted done my way and gave me just that thanks guys I love the floors.

From the owner: Same DAY service or estimates available! We are here to meet the homeowners expectations. No…read moreproject too big or too small.