My in-laws were customers at this bank for many years. Last year, they both passed away within a…read morecouple of months of each other. The staff at this branch was amazing. Angel Soza and his bank manager, Leigh Ann Allen we're absolutely amazing in working with and assisting us in settling the accounts. We were staying in TN to care for my mother in law, but our home is in CT. They've worked with us remotely and have just been so wonderful to work with during such difficult times. The other bank employees are equally as amazing. Super friendly and helpful. I can't say enough about these wonderful people.

Very happy to find this little location, and better service than my current bank and actually more…read morehelpful. the staff worked very hard to make sure my shared branch transaction went thru properly unlike my current bank tennessee CU is small on the outside but ran like a fortune 50 company on the inside stop by and see for yourself.

Citizens National Bank....banking never felt so good is their jingle and it is true. The people at…read moreCNB are very community minded and support the schools and programs of our community like no other. Visit their in store branches in Saturday's and holidays.

I've banked at this location since I was 12 years old. When I walk in, they greet me by name, know…read moremy children, and show excellent customer service skills. I went in to see if I could refinance my auto loan (which I was upside down on) and they helped me figure out what to do to get my finances in order. While inside they brought additional staff in to help keep the children entertained so we could get some business done. I suggest this bank to anyone looking for staff that'll go above and beyond to delight you.

From the owner: Knoxville TVA Employees Credit Union started in 1934 with just five Members and an idea to make it…read moreeasier for everyday people to borrow money. Since then, we've grown our family to over 250,000 Members across seven counties in East Tennessee, and we're still guided by our founding statement: People Helping People, Members Helping Members. Our mission has always been to help YOU grow financially. We continue to be a sound place for you to save and borrow. As a not-for-profit, we have competitive rates, great Member perks, and community projects. Whether you want to open your first checking account, are looking for a home or auto loan, or are ready for retirement, our friendly staff and many financial services can help you reach your goals!

Deposit a teller check 20k and compliance team at Relay said teller check bank recall. Relay took…read moremy remaining balance $17k and said they sent it to the other bank. I check with bank I got the teller check and they didn't recall check and the 20k check was cleared. I sent my proof they didn't recall. I have requested proof from Relay/Thread and ask what they did with my remaining balance over $17k. It's been two days of sending emails and phone calls to support team and compliance to find out what they did with my money. Everytime I called they say they can't give me any info on where my money got transfer to. Without getting any proof it raises Red Flags and they sold my money. I suggest if you are putting any money in account don't go over 10k or you will be screw and Relay/Thread will take your money.

Horrible bank. They go on a freezing spree and then hold your money for months. How is this even…read morelegal? If your business is actually making money, don't bank here.

ORNL authorized money from my account to be used without my knowledge and when i found out they…read moredenied my money back.

Phone service is horrible. My card was listed as "lost" and cut off. It wasn't lost when I…read moreattempted to call and correct the problem, it was a nightmare. To make this short, look elsewhere for your banking! They could care less about the customer.