The 20 year olds totally f&*&*&d up my order for new phone and line. Never got a bill but then got…read moredunned on line. Went in the place for an hour, they admitted it was their fault and I was being charged way too much, but BUT they could not/would not fix it. Imbeciles. An hour then on line with robot got NOWHERE. Phone call said, after 45 minutes waiting, that they wouldn't talk to me even though i had the ph number and account number and email address, etc. without some special code. TOTAL BS from the whole T-M bunch, but especially the Chesterfield store. AVOID it and T-M. I am going back to Verizon and T-M can pound sand, the idiots.

Thomas E., store manager, was extremely knowledgeable and immensely helpful assisting me with phone…read moreline status changes and walking me through other phone needs. Thomas was super friendly and went above and beyond. He is an asset to the store and company.

Just had a terrific experience at spectrum Chesterfield…read more. Dealt. With Mike Bouvatte.. He was absolutely the best. Changed from T Mobile to spectrum now . Mike was so patient so knowledgeable and so nice I highly recommend Mike and the Spectrum Chesterfield office..

We cannot say enough good things about your associate, Lucky, at the Chesterfield Commons location…read more He is friendly, knowledgeable, thorough and professional. He even called us, after we left, to follow-up and make sure we understood our service updates, before he switched us over to our new plan.

I made an appointment for 6:30 pm on10-13-25. I arrived at 6:25 pm and I was checked in and asked…read moreto wait. At 6:57 pm my husband asked how much longer it would be, the employee said she didn't know. My husband told her we had an appointment to which she responded "I know, but these people came in before you got here." My husband asked what the purpose of an appointment was if they took walk in customers knowing they have appointments. She started to get rude so we walked out. I would not consider this customer service at all.

It's sad as an AT&T customer for 20years or more... that I cant come into a corporate owned store…read moreand buy a phone at retail price, with cash. Though that has never been a problem in the past. If they cant turn the screws on you for a new subscription (read... if they aren't getting commission or whatever word they use that accomplishes the same thing) then they won't sell you a phone. Imagine that?! A phone company that I am a customer of WILL NOT SELL A PHONE TO ME! Heaven forbid someone doesn't want to make payments on a phone. They literally recommended going to Best Buy... the smug salesman. The manager at this location took care of me without issue in the past. II was considering changing recently... as even with my corporate discount AT&T is more expensive than alternates! Sad state that this is how loyal customers are treated.

Had problems with Fitbit app, took to Phone Zone and they were able to get resolved. Recommend them…read morefor your phone and tablet repair.

I was looking to get my phone repaired due to it not accepting a charger! I called and was able to…read morespeak with a technician they said to bring it on in. After about 5 minutes I was in and out of the store luckily it was just some derby logged in the charging port! I will bring my phone back for future repairs.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

They were so fast and helpful. My phone camera glass was cracked and I wanted to avoid any further…read moredamage to my phone due to debris and potential water damage. I was able to walk in and be serviced very quickly. I will recommend this to anyone who asks!

Took my phone in at suggestion of AT&T and since I had the insurance or coverage on my phone, they…read morefixed it for free.

Super lucky to get phone fixed on-the-spot from walk-in. Tech diagnosed issue in less than a minute.read more

Fixed an iPad Pro that was water damaged. After another place said they could not fix it (turns out…read moredid they not only put a service sticker with the wrong model, they failed to put it entirely back together as internal covers were missing). Digital Doc was able to fix the screen for $270 which was much better than $1000 for a new iPad Pro. Highly recommend!

Highly recommend this business -- they were able to revive my Dell laptop that I thought was dead…read more Quick turnaround and reasonably priced.

We were helped by Karlos and Emmanuel. Both were super friendly. Karlos had suggested way to save…read moreus $ each month. Emmanuel had great patience and knowledge of IPhones. We bought a new one and transferred from old phones to new ones. We had WiFi challenges at our house that slowed us down, but Emmanuel hooked us up in an hour or two. So far the signal is exactly the same as we had with AT&T, but at a deep discount over what we had been paying. We are happy we made the transition!

Don't use CONSUMER CELLULAR…read more This company accept my business on a Friday and canceled it WITHOUT notice the following Monday. When I called them Monday morning they would not tell me why my service was canceled.