Dr Kate and her entire staff are professional, friendly, and helpful! Dental exam was thorough and…read morepainless. Office personnel and dental staff were patient and kind. What a great dental practice.

I usually dread going to the dentist. And yet, with Nice Touch, it hasn't seemed as bad. They have…read morebeen extremely professional and polite to me on everyone of my visits, from routine cleanings, to fillings and other work you might need done. I would higly recommend them to anyone who lives in the area.

During my visit, everyone I spoke with was very friendly and welcoming; made my whole experience an…read moreenjoyable one. -Dr. Bannon is one in a million. Absolutely genuine.

Update #4 (final) - 05/08/2026…read more The State of Colorado has now completed its investigation, and it turns out I was right to take Dr. Bannon's advice to "be smart." A final agency order has been issued in case #2025-11068-A, in which Dr. Bannon admitted to conduct that the Colorado Dental Board determined constituted gross negligence in dental practice. He has been formally reprimanded, and his license is now subject to conditions. Patients should carefully consider whether they feel comfortable entrusting their care to a practice that previously dismissed legitimate concerns as merely "perceived," only for the state to later substantiate professional negligence. --- Update #3 - 12/10/2025 The practice's direct response to this review confirms the core issues I originally outlined: a priority on managing appearances over professional empathy and accountability. Their statement, "sorry for your perceived experience," is a dismissive tactic that attempts to reframe my valid complaint - specifically, the doctor telling me to "be smart" when discussing depression as a subjective failing on my part, rather than accepting responsibility for the doctor's insensitive words. Furthermore, their reply attempts to invalidate my concerns by citing their overall "good reviews" and telling me to "move on." Thank you for providing definitive written evidence that Dr. Bannon's toxic, dismissive attitude reflects the standard upheld by this practice. I urge future patients to consider whether they want to entrust their care to a practice that responds to patient feedback with denial, gaslighting, and dismissal. --- Update #2 - 11/24/25 As of the time of this update, I noticed that the practice suddenly received 8 new 5 star reviews within a day. That's unusual compared to how few reviews were posted in the weeks prior. It doesn't change my experience, but I think it's useful context for anyone reading. --- Update #1 - 11/24/25 Earlier today, I called the practice at 12:30pm to cancel my upcoming appointment in March 2026. No one picked up, but about 6 minutes later I received a call back directly from Dr. Bannon. He told me he saw my review and apologized, though the tone felt quite insincere. He also said he didn't remember making the comment he made to me during my appointment - despite the fact that I clearly remember what was said. The entire interaction felt like damage control rather than genuine concern. --- 11/23/25 I went to Preferred Dental based on a recommendation I saw on Reddit. Since it's close to where I live, it seemed convenient - especially because I have sciatica, and spending less time in the car is always a plus. The dental assistant, Tracy, was very sweet and made me feel comfortable. Unfortunately, my experience with Dr. Bannon was far less positive. I had scheduled a new patient exam and a cleaning, but it turned out the cleaning wasn't on the schedule. Although Dr. Bannon acknowledged the scheduling mix up and went ahead with the cleaning anyway (which I appreciated), my experience with him quickly went south the moment he asked how often I floss. I answered honestly and told him I haven't been keeping up with flossing as well over the past few months because I've been really depressed. Instead of showing any empathy or understanding, he told me to "be smart." Those were his exact words. I felt really insulted by that. My depression has nothing to do with intelligence, and he has no idea what I've been dealing with. Life has been really hard lately, and that kind of dismissive and insensitive comment was the last thing I needed to hear from a healthcare professional. I also found it unusual that he didn't check the depth of my gum pockets during the visit. I had assumed this was a standard part of a new patient exam, as my previous dentists always performed this check, so it felt like an important step was overlooked. Although I scheduled a follow up cleaning on my way out to avoid an awkward moment, I've since decided I don't feel comfortable continuing my care here. I'll be canceling that appointment and looking for a new dentist.

If you're looking for top of the line and state of the art imaging technology, this is definitely…read morethe place to go. I was very impressed by all of the new machinery that they used to get extensive images and x-rays. They were able to create 3D models that showed high-level details of my mouth within minutes. All the staff was courteous and professional. The facility was also very clean. Otherwise my visit felt transactional and impersonal which I personally do not expect from my dentist. The recommendations that I received for my dental care plan was the most expensive and inconvenient procedure with no other options being considered. Then I was dismissed to the scheduler who tried to schedule everything in the next few days. She wasn't overly pushy and I was able to politely decline but I was disappointed. In contrast, when I went to another dentist for a second opinion, I was given more reasonable and flexibility options that address my dental care needs based on priority and most cost-effective use of my insurance over time. Two different schools of thought. I understand them both very well but as a patient, I prefer having my suggested care plan provide me with incremental, customized options rather than just the most expensive one size fits most plan. I hope this helps everyone.

I was very excited to have a dentist that could accommodate our family's schedule with appointments…read moreon weekends and after 5, but the service was not what we expected. After my husband posted a bad Google review (they constantly changed his appointments), I received a text message stating that they canceled my children's future appointments and our account due to the review. I didn't post a review, but now I will. My first visit I went into an extreme panic attack where my body froze up and required me to have laughing gas. This has never happened to me before and I did not blame the dentist, but when I went back 6 months later, I was told that the dentist did my filling wrong so they had to redo it. They covered all the costs which I was happy about, but it was still traumatic. This was a childhood filling they replaced that I never had issues with, but I trusted their expert opinion and let them do it. I ended up with mouth pain and bite issues that I had to go back for. My second incident happened a few weeks ago when I was diagnosed with sleep apnea. I was exploring all my options and my primary care doctor suggested I speak to my dentist regarding a dental device. I called, the office confirmed they do this type of thing, so I scheduled my appointment for after work. It was their latest appointment, so I took my toddler in their PJs expecting the appointment to be short. We waited in the lobby for 45 minutes with my son starting to lose his mind before we were called into the office only to be told they don't do dental devices. They referred me somewhere else. Such a huge waste of time. I'm a pretty patient person and understand mistakes happen, but having this company automatically remove our account and inform me over text without any sort of real communication was the last straw.

Front staff never bothers to actually answer phone. Always lets it go to voicemail…read more Have desirable hours, but you can't use if nobody answers!

I've been here several times now and everyone has always been so nice and friendly. I've never run…read moreinto any trouble having to schedule/reschedule my appointments. There's little to no wait time once you arrive and they inform you of what they'll be doing. I came from another dental place nearby where I was really unhappy on their service. I highly recommend this to anyone looking for a new place.

I don't understand why they would say my appointment was at 2, just to make me wait until 2:30 and…read morethen until after 3 to be seen by the doctor. Nice people I just felt like I wasn't a priority, I waited so long. I am a new patient, only here establishing care. I will look elsewhere to see if my time can be taken more seriously.

Comfort Dental South takes great care of my triplets. They have high anxiety and everyone is so…read moreunderstanding and works with my children to have a successful visit. All of the workers are wonderful and Emoni was especially helpful with my daughter.

The staff and dentist here are all wonderful and kind…read more I first came in for a routine cleaning in September, but I've had awful pain in one of my molars for three years. So bad I haven't been able to chew with my left side since Nov 2019. They did the cold test, referred me for root canal, then I came back for the few visits to get a crown on. The pain is completely gone and for the first time tonight in three years I was able to chew with both sides of my mouth and no pain. Thank you for fixing me!!

I had a great time chatting with Dash; he made the dental visit an absolute pleasure.read more

I've been coming here for 10 years. Since before they were Alliance Family Dentistry. I would say…read morethat Alliance Family Dentistry is even better than my prior dentist at this office. Over the years, I have met at least three of the dentists and several hygienists, ALL I've met have been excellent. They are kind friendly people, and they do not use high pressure sales tactics trying to get you to do work you don't need. I don't believe I've ever had a delayed appointment and I've never had a negative experience. Recently, I learned that they are not going to carry my current insurance in the future, but instead of dropping me, they gave me a nine month heads up AND they are continuing the existing coverage for the balance of the year. I looked into going to another dentist once I learned of the insurance change and that experience was a nightmare. I was reminded that not all dentist offices are as well run! They also offer their own insurance plan outside of Delta dental, if needed. Better to stick with an excellent, well run office than switch to an office that has horrific customer service.

Dr Colt and his entire team are amazing! I've been with Dr Colt six years. His wonderful…read moreassistant, Aimee referred me to him. Besides being a great dentist he is a kind, hard working man who truly cares about his patients and his staff. I referred my good friend who has a phobia when it comes to dental. Now she doesn't hesitate to do her dental appointments! She in turn sent her husband and another friend to him, As long as I'm here in Colorado I'll continue having him as my dentist.

Dr. Suter is the best out there!…read more I had gone to several orthodontic locations here in the Springs, and Suter Orthodontics was the place that stood out above all the others. I feel comfortable every time I walk in, as I'm greeted by the lovely Mrs.Elena. The other orthos were either pricier for braces/Invisalign and even said I'd have to get teeth taken out. Ridiculous right! But I'm so glad I went with my gut feeling and began my braces journey with Dr. Suter and his team! I definitely recommend

We've started the dreaded braces process with my daughter which was a bit terrifying for both her…read moreand my husband and I. But honestly, this office takes care to explain the process and make it as easy as possible and we all couldn't be more thankful. Truly. She leaves smiling each time and we leave assured we chose the right off. I do have pictures I could add, buuuut I don't think my daughter would appreciate that lol!

I'd give Dr. Hildebrandt 10 stars if I could...my husband and I have both been coming here for…read moreyears and it's the only place I would consider for extractions. It's a beautiful office, with a friendly staff, comfortable and clean. All procedures are explained, all questions are answered and Dr. Hildebrandt makes certain that I am fully numb before pulling my tooth. I have full trust in him and just had a tooth pulled last week...it took all of 10 seconds (yes, 10 seconds) to pull it out after I was totally numb. He's the best!!!

They don't care. They set up a virtual consultation and never called. When i called them they…read moresaid I had the date wrong and that they had called. My phone shows no record of it. We set up a new time and they again didn't call but I called them a minute after no one answers called 3 minutes after and left a message. Never heard back. Called them a day later (today) and again they said they called at the scheduled time and left a message. They did not! No apology or anything. I've checked missed calls and voicemail and there is no record. Checked the number and it's correct. 3 of my 4 daughters had their wisdom teeth done here so I was confident that this was a great choice. But after dealing with the blame game on 2 different occasions we will go somewhere else. Very disappointed and now I've wasted a month while my daughter suffers with mouth pain.