The delivery truck cracked and chipped a portion of our driveway. The safety manager advised I…read morecould not pursue the claim because I didn't report it within 72 hours and I didn't have a video of the incident. Allied/Berger does NOT enforce ANY sanitation protocols regarding personal hygiene (showering), wearing booties, and mask wearing by workers. I've had to disinfect our home (including floors) twice now, after workers left. I am shocked that Arhaus uses such a dirty, unprofessional company for their furniture deliveries.

My job has necessitated many moves. I've used Allied for at least one-third to as many as half of…read morethem. WITHOUT DOUBT, THE WORST EXPERIENCE I HAVE HAD WITH A MOVING COMPANY, EVER. By agreement, the crew was to show up for pickup between 8-10AM February 23. Did not hear from the driver until NOON, with an explanation that he had gotten "delayed" and was ten minutes out. He showed up at 12:30PM. Two-man crew, not the usual three one would expect for a three-bedroom house. Once there, moved fast. TOO fast. Mattress and box springs were loaded without coverings. Furniture was loaded without coverings or padding to prevent scratches or gouges. My load was one of five in a full-sized truck. NO attempt, save a rope, to separate one load from another, My move was 660 miles distant -- from Charlestown, IN to West Monroe, LA. Was not delivered until March 9. Gouges and scratches on an antique chest and dining table. Dirt on mattresses and box springs. Crew LOST: an antique chest, 42" flat-screen Tv, Bose speaker system, stereo receiver, and brass planter. As I write this --- three months later -- the dispute has NOT been resolved and the crew denies it loaded these items. Truck also CRUSHED an asphalt parking divider at my apartment complex, in full view of the complex maintenance staff. Berger has denied any responsibility and refuses to compensate the complex for SIGNIFICANT damage. Thoroughly devoid of any responsibility, accountability or character.

I hired the company to move our belongings intstorage. They did not have regard for our…read morebelongings. I provided heavy blankets to cover the furniture ,they did not use them. My furniture was scratched and damaged. They was no order to putting the furniture in storage unit. It literally looked like they threw it in. With a large space in the middle.The owner tried to impress with the clients he served ,maybe get should have worked on organizational skills.

Gary's Movers was a reputable outfit at one time. It's not anymore. Save your time, money and…read morefrustration. The new ownership is incompetent to the point of theft. I hired Gary's Movers, only two guys showed up(the owner plus one other person for help). The helper was awesome and did all the work while the owner waddled around doing nothing but talking, criticizing and taking off his shirt to show my wife the scars of his most recent hernia surgeries...yes, this happened. It cost me $1,000.00 for this incompetence. Don't make the same mistake I did.

Neighbor hired, movers showed, began to load belongings. Then announced a $600.00 fee, previously…read moreunstated, to make the move. Unexpected expense the family unprepared to provide. Movers unloaded possessions and left family highly compromised. I used them in a previous move and was very pleased. But this action is unacceptable. Office closed, can't talk to anyone. Will tell anyone asking DON'T.

The incompetence of the drivers was ridiculous! They came for a 2nd time to pick up 2 tool boxes…read morefor us and said he couldnt get the truck down our driveway. This is a driveway I drive a Malibu up and down daily. It was absolutely laughable! I would not recommend this company to anyone. A very simple move has now been pushed back to a 3rd time. Unacceptable!!!

first off, when quoted on the phone they said it'd likely take about two hours for a move of our…read moresize. it ended up taking EIGHT hours.. for a two bed apartment. That's with us throwing boxes and items in four loads worth of cars to save time. the price I expected to pay at the time of booking ended being only a quarter of the cost I paid. and then they encouraged us to tip them on top of it. They came late meaning we didnt get a good start to the move until after noon. they came with two guys but one guy did pretty much all the work. they knocked chunks out of the wall of the old place that I know is going to come out of my security deposit. they shrink wrapped and blanketed every thing whether it was needed or not and charged for how much they used. I'm talking a few extra hundred dollars worth of supplies that the quote had said would be included. over all I expected to pay maybe $600 and then ended up paying 1500+ since it took them the entire day to make the move

I do not believe there is any potential for improvement with this company. The level of…read moreprofessionalism was so low it actually shocked me. From the sleazy "used car salesman" approach by multiple employees when setting up the appointment to the complete lack of respect and disregard shown in canceling my appointment on the day of my scheduled move. Every employee I spoke with was located at a "call center" and not even at the actual place of business. The supervisor at the call center who called herself "Jana", then changed her name to Melissa was the worst! I had a contract for services, paid a deposit and was canceled with no explanation. I relied to my detriment on this contract to fulfill a scheduled move on a specific date and time. This is by far the worst company I have ever encountered.