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    Conoco

    1.0 (1 review)

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    8 years ago

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    Anderson Towing

    Anderson Towing

    (20 reviews)

    Crooks!!! Charged over $1,000 to tow a pickup truck. $700 tow, $100 mileage, $150 gate fee, $85…read moreadmin fee. Do a little research, Anderson Towing has a reputation of ripping off many people. .

    October 28th 3 am I notified my insurance company to start a claim for road side service. I ran my…read morecar out of gas and needed approximately 2 gallons. It would be enough to get me to a gas station in Billings. Approximately 4:30 am a driver for Anderson towing arrived with a gas can containing 2.5 gallons of unleaded gasoline. I had the gas lid open and the gas cap removed. It was 29° out. Three degrees below freezing. The driver informed me he could not give me the gasoline until I paid for it. I told him that was fine I will be using my debit card. He informed me that a third party would be sending me a text message with a link to pay for the gas. I don't deal with too many tow truck drivers in any capacity but this fella was absolutely rude unpleasant very unprofessional and attempted to dictate what form of payment I should use to receive the gasoline. I showed him my phone I kept telling him I don't have the text message with the link I'm still waiting for it. We are standing there in the cold he has nothing to say as if I was inconveniencing him. I went into my car close the door and waited for the text message that never came after 15 minutes I told him I'm not doing this another minute you can take off I'll get somebody else to come out. A few minutes later his boss called and said he was going to send me the link so now he's going to try and send me the link I told him don't bother don't send your driver back over here I'm going to go with somebody else and the boss man proceeds to tell me they're the only ones available. WRONG!! Allow me to educate Anderson towing company. Sage Von Muegge owner of Billings roadside assistance company arrived within 1 hour after I dismissed the driver for Anderson towing. Sage and his associate arrived cheerful professional excellent customer service and communication skills and a topped off 5 gallon gas can. They didn't stand there waiting for payment they immediately put it in my car and I finally had heat again and would be able to make it to Billings. Here's the beautiful thing about sage and his roadside assistance company he did not charge me for the five gallons of gasoline. His grace did not go unnoticed. I will be paying him a visit in the future and return the full amount worth of gasoline he's so graciously assisted me with when Anderson failed in every way possible Anderson towing gets a zero Stars I would not recommend them not after that encounter absolutely the rudest most unprofessional people I've ever had to deal with. Thank you sage and your partner. God bless you my friends. Kind regards John Riggs

    Conoco - servicestations - Updated May 2026

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