I had taken one prior road lesson with this group. I enjoyed it, felt I learned quite a bit about my abilities as a budding driver. Unfortunately, due to a mix-up for my second lesson... Over the phone, I spoke to someone that seemed a bit rushed about setting an appointment for the 21st. I was told sorry, that day was full, but that the 28th would be more than fine. They showed up today, the 21st, and proceeded to idle in my driveway for quite some time, repeatedly calling me to tell me my appointment was today. When I stated this was not what I was told, I was informed that 1.) I was wrong. And 2.) That I owed them money for today.
Someone I'm not sure of proceeded to escalate the call and became aggressive, stating that I needed to pay them, and then "WELL, I GUESS WE CAN'T DO BUSINESS THEN!". I ended the call after that, and will not be granting business to this group again. I do not feel secure in doing business with those that would resort so quickly to hostility. Thank you for taking the time to read this, and I hope your experience is better than mine was. read more