I chose this shop based on the existing positive reviews, but I should have paid closer attention…read moreto the negative review that mentioned damage. Unfortunately, I now have my own experience to add which left my car permanently damaged. First of all, even without the damage, this was not a proper detail. Dirt and grime were left on the wheels, water spots covered the exterior, and residue and dirt remained on interior surfaces including the center console and dashboard. In some areas the car looked worse than when I dropped it off. They also left a sticky residue on the inside of the windshield and the rearview mirror that multiple solvents could not remove that is clearly permanent now, and they severely damaged the chrome trim on the steering wheel. I pointed these issues out immediately while still at the shop. The owner and another person spent about 20 minutes trying to clean the glass (including isopropyl alcohol) and failed. They claimed the chrome damage was pre-existing and only offered a partial refund for the exterior work only, which I still have not received. I later spent several hours trying to remove it myself without success. I requested a full refund that same night so I could pay someone else to have the damage fixed, they refused and insisted everything was already there. They will not own up to their mistakes. Between the incomplete work and the refusal to take responsibility for the damage they caused, I cannot recommend this shop to anyone for any service. They clearly don't know what they're doing, unprofessional, and dishonest.

From the owner: ChattLuxe Auto Spa is a premium auto appearance service based in Hixson, TN, proudly serving…read moreChattanooga and surrounding areas. We specialize in high-end car detailing, window tinting, ceramic coating, vinyl wraps, paint correction, and PPF (paint protection film). Whether you need full interior shampoo, swirl removal, professional-grade tint, or a color change, your vehicle will receive expert-level care. With top-tier products, meticulous attention to detail, and stunning results, ChattLuxe helps protect and perfect your vehicle — inside and out.