Buyer Beware - My Experience with Goldenrite Roofing and Construction…read more
Our insurance agent recommended Goldenrite Roofing and Construction for a roof replacement project. On May 28, Blane Warner contacted us after receiving our phone number from our insurance agent. During that conversation, we explained that we wanted estimates for three roofing options: a metal roof, a high-impact shingle roof, and a composite roof.
On June 9, Blane came to our property in Lawton, Oklahoma, to discuss our roofing needs. We have two separate two-story properties, one with a 12/12 pitch roof and the other with an 11/12 pitch roof and additional sloped sections. When he arrived, he parked in a neighboring church parking lot. He did not bring any roofing samples, swatches, or product information.
I asked how he planned to measure the roofs since I did not see a ladder in his truck. He said he would inspect the roofs using a drone. While he was doing that, we took our dogs for a short walk around the property.
When we returned, he was back at his truck and approached us with a Roofing Agreement Contract that he had already signed. The contract contained no pricing information and no estimates were attached. I asked whether he needed my email address so he could send the estimates. He handed me the contract, and I wrote my email address on it.
At that point, he repeatedly insisted that we did not need estimates from other roofing companies, despite our insurance company's recommendation that we obtain multiple bids. When we explained that we were on a budget and wanted to compare prices before making a decision, he stated that we were "ill-informed" and "uneducated" about the process.
We also explained that our insurance claim had already been settled and paid, and that we were not seeking any additional claim adjustments. He then told us that we were leaving money on the table and suggested he could obtain additional funds from the insurance company if we signed the agreement.
We clearly stated that we would not sign a contract that contained no agreed-upon price and that we wanted to review written estimates and the full agreement before making any decision. Again, he responded by saying we were ill-informed and uneducated.
The conversation became increasingly uncomfortable. He stated that he had more than 50 homes waiting for roofing work and that he could choose who he wanted to do business with. He then tore the contract in half.
What concerned us most was the pressure to sign a contract before receiving any written estimate or pricing information. In our view, homeowners should never sign a contract that does not clearly state the agreed scope of work and price. We believe consumers should carefully review all terms, compare multiple estimates, and avoid signing incomplete agreements.
This was our experience, and we encourage all homeowners to do their due diligence before entering into any roofing contract.
