Our office experience overall was amazing ! Nino Díaz FNP…read more was a great in providing support and answers to all medical questions. Fully, explain treatment . Anh has been the most caring medical personnel we have ever interacted with. She truly made our visit to this location a blessing. A week later Abigail front desk call my daughter back to check in and offer to make an appointment if she wasn't feeling better. Will always come back to this location

I've been to this urgent care a couple of times, and this visit was by far the best experience I've…read moreever had. I've also been to other urgent care centers, and none of them provided the level of care that I received here. Alondra was an amazing assistant--she was so kind, attentive, and made sure I had everything I needed from the moment I walked in. Tony was hands down the best practitioner I've ever seen. I came in because I could barely breathe due to my asthma, and because I had glass (or a splinter) stuck in my foot. They took incredible care of me and made sure I left feeling so much better. Most urgent cares will be like they can only see me for one thing, but they took care of everything. The compassion, professionalism, and attention they gave me truly stood out. I walked in feeling awful and left feeling relieved and cared for. This is the only urgent care I'll be coming back to. Thank you, Alondra and Tony, for providing such exceptional care! Highly recommend!

I stupidly cut my thumb while gardening. Danielle gave me 12 stitches and fixed me up in no time…read more The experience and my care were top notch. My family and I will be returning here for our urgent care needs.

I had been dealing with lingering ear pain and after trying to tough it out over the weekend, I…read morefinally decided to stop putting off urgent care. I hate crowded waiting rooms, so I booked an appointment online the night before after seeing great reviews and noting the Cedars background. Fyi there's construction on Ventura right now, so drive around to the back and park up the ramp and they do validate! The front desk was so nice and upfront about copays right away. I was called back quickly for vitals, and Dr. Zadorian was great. He was super friendly, thorough, and clearly explained the treatment plan, wrote my prescription, and gave solid advice on prevention. The facility is spotless, professional, and I was in and out in under an hour. Definitely my new go to whenever something comes up.

We had a really good experience at Mederi during such a stressful situation. I brought my kid in…read morefor a possible broken leg, and the staff was incredibly attentive from the moment we walked in. The front desk was so understanding which helped ease some of the anxiety we had. The medical team was so patient and took their time to really examine him and come up with the best plan. They really guided us step by step to get everything handled. Thank god the X-ray came back negative for anything broken. We didn't feel rushed at all and truly appreciate how easy it was coming in and getting the help we needed. Made a scary situation totally manageable! I would definitely recommend this place! Thank you!

Today I came here because I woke up and felt super nauseous and threw up then had brain fog and…read moreheadache. When I went in the front desk lady was nice. The guy was helping me made me take a pee test. There was a paper taped on the wall that said put urine sample here.... Like I'm gonna put my urine sample on a taped piece of paper on the wall. It was so weird.. As I was waiting I think he doused himself in cologne. The doctor came in and prescribed me nauseous medicine. Then he came back in the room in a cloud of cologne. My headache immediately started back again and major brain fog when he handed me my doctors note, his hand touched mine and I could smell the cologne on my hand. The whole drive home . Before I got into my car. I threw up by my car because this cologne was all over my clothes. He sprayed so much. I just thought it was super unprofessional, especially in this type of environment when people are sick I was so nauseous. I felt like he hugged me or something and his cologne was just all over me and it was really a lot on my hand from when he handed me the doctors note. I'm still so nauseous and I can't even go to the store to get my nauseous medicine because I'm throwing up over here....

First time for urgent care. Good experience here. I did…read morewalk in.The place and equipment looks new,clean and well-maintained. The relaxing music in the waiting area really helped me calm down because I tend to feel nervous and worried whenever I am sick. Friendly staff. I also really liked that you can scan QR code and fill out the information on your phone.it 's very convenient and hygienic since you don't have to touch a pen or fill out paperwork. Free parking . I already recommend this place to several of my friends.

Immediate, non-emergency medical attention for acute illnesses or minor injuries…read more Very safe, effective, patient- centered, timely, efficient and equitable. Office hours are very convenient and reliable. Very nice and friendly front staff ( Jackie) she's very knowledgeable, professional, friendly and helpful. She walks through the process, very thorough, understanding and kind. You get greeted as soon as you walk in. Direct patient care: Back office staff.... A PLUS!! Very respectful and friendly too! From rooming to taking and recording vital signs and assisting the doctors/ providers with minor procedures and providing tender care. I'd like to say "thank you" to: Jackie, Caren. Providers: Linda, NP & Amar, NP! For their services, care and professionalism. I highly recommend and encourage everyone who's in need of / and medical assistance. THEY'RE THE BEST!!! Thank you very much! You guys are awesomely!

I feel happy for finding this place. 1. This location works…read more7 days a week- no med place, except hospitals is having such schedule. Hard working people will be happy with this. 2. This location provides with X-Ray, ECG, the PA Wilson with nurses are straight to the point medical professionals. 3. It is a clean and pleasant to wait place, which is very important for someone in hurry to receive a professional help. I am grateful to PA Wilson /actually a Doctor/ and the nurse /the name I forgot-sorry, girl/, God bless you.

I went to their clinic because it was a Sunday and my doctors office was closed. I had taken an…read moreover the counter flu/covid test that came back negative and I was desperate to figure out why i felt like death warmed over. I told the doctor of my symptoms (intense headache, intense muscle aches, fever, chills, stomach discomfort... I told them I had absolutely no respiratory or sinus symptoms. They again tested for covid/flu (negative) and also took a test for all the other things out there and said I would get the results back in a day or two. When I got the results back, I read the report saying: "The patient presents with a chief complaint of nasal congestion of the sinuses. The patient denies the following recent symptoms: * Constitutional: denies chills, fever". This is completely wrong information In my medical chart. The lack of care in getting information correct makes me question everything about this place. What if I went into a coma and this was the only info anyone had to go off of? Super unprofessional.

Dr Darabi is an excellent physician and I trust her implicitly. Although I live in Houston I spend…read morea lot of time in Beverly Hills with my family. Whenever I have a flare up with my asthma or get sick, I see Dr Darabi. Not only is she a well educated physician, she is also caring and patient. Facility is clean, organized and staffed by competent well liked staff. Thank you.

Hi Dr. Safvati, I just wanted to take a moment to express my…read moregratitude for your care. I've seen numerous doctors through Cedars in an effort to navigate my thyroid issues, but I was always met with long waitlists--sometimes six months--and quick visits that left me feeling unheard. With Dr. Safvati, it has been completely different. Even as a last-minute appointment, you always make the time to fit me in, and you never hesitate to allow me to reach out by email when I need your expertise. Your honesty, attention, and dedication to your patients truly stand out. Thank you for your care, your commitment to health, and the humanity you bring to your work. I'm genuinely grateful to have you as my doctor. Warmly, Lisa Montero **also, it's at your own responsibility to check if insurance is covered, but I prefer to pay out of pocket :)

The best. Ive been coming here for years and im still very happy with my experience here. I walked…read morein today (its a Monday today) at around 11am and there were only like 3 people in there with me (only 1 when I walked in then 2 or 3 more while i was waiting). I was scared it wouldnt be the same anymore for me when I switched out insurances to my EPO insurance with my job, but when I called they easily told me they accepted it without even having to run anything and when I got there the wait was extremely fast, the process was extremely simple, the place was extremely clean and with nice aesthetics, and Jessica the NP I saw this time prescribed me exactly what I hoped for and needed (she didnt just give me basic amoxicillin, she went above and beyond prescription-wise to cover whatever possible current bacterial sickness it was i have (bad cough for over a month now) by going a step above and prescribing augmentin and im extremely happy with that decision because 1) she actually looked at my history and asked me what autoimmune condition I have and when I told her one of them is sjrogens (yes I have multiple lifelong autoimmune conditions now induced from prior years of intense stress, I came out with several long term conditions that affect me ever since some intense periods of stress for several years from like 2016 and onwards) she said the augmentin would be less drying for me so I really appreciate that she looked at all angles and initiated taking this into consideration, and 2) it will cover much more strains than pure amoxicillin which will prevent me from taking an antibiotic that may not kill what I have and we all know that taking antibiotics that wont do what it needs to do causes a whole other bunch of unnecessary problems, so im glad she wasnt stingy/playing it too safe or basic with the prescription like how alot of other providers may be at times) and I quickly left with exactly what I needed. They also have Xray machines there in case you need any diagnostics like that and the only ones they dont do is XR skull ot XR abdomen. My copay only ended up being $15 and im so so so freaking glad I have a place i can still go to now for a great urgent care experience if I ever need to even after the stress of switching out of my insurance to another one, so im super relieved and appreciate Advanced Urgent Care of Pasadena so much. The girl that picked up the phone was super sweet (i love that she would call me Hun hahah and she was so helpful and nice, she also would initiate giving me important info that would prevent potential headache that could be avoided too like telling me that they would close earlier today at 3 because of memorial day which i appreciate), the guy at the front was also super nice, Oscar the XR tech who took my vitals was nice, and so was the other sweetheart who also escorted me out of the room (another nice girl, I think she had glasses on). I didn't even have to do anything for checkout. It was the fastest visit ever and I got 100% what I needed. When I walked out it was only like noon sharp but I will say that it got way busier between the time that I walked in at 11am till when I walked out at noon. The waiting room was about at least half full when I left, so im guessing maybe like 6+ people, but still looked quite manageable and like i said the place is so nice the wait just doesnt FEEL long even if it does end up being a little longer. They are fast, efficient, clean, the providers give you what you need, and most of all, they easily have accepted all my insurances even after switching to EPO. Went to the pharmacy after to pick up my med, super cheap, like $6 for the augmentin. Even cheaper than my prescription nasal spray !! Lol. Thank god for this place

Sharing my experience and perspective in hopes that it helps others when deciding on an urgent…read morecare. Why I chose this location: This urgent care is about 20 minutes from me, but I decided to come here because I saw that it had a large number of very positive Yelp reviews. The Pasadena location was also a plus. Maybe this was a naive assumption on my part, but I felt that going a little farther to Pasadena might give me a better chance of receiving a higher level of care. Overall, my experience was good. The front desk and billing staff were kind, informative, patient, and efficient. I was in and out within about 1.5 hours, although I did arrive early in the morning. The NP and other staff were professional, and I really don't have anything negative to say about how I was treated personally. A couple of things I think could be improved: The facility and exam rooms felt somewhat outdated. This is obviously cosmetic and doesn't necessarily reflect the quality of medical care, but based on the location and reviews, I expected the environment to feel a little more updated. Being updated just makes me feel safer knowing the practice cares about their equipment and environment. To me everything starts with foundation. More importantly, although the provider answered my questions & provided me meds needed to relieve pain, I left feeling somewhat medically dismissed regarding the reason I came in. I understand that an urgent care provider can't give me a definitive diagnosis without the appropriate testing, and I wasn't expecting one. However, I came in because I was experiencing significant pain and symptoms that concerned me, and I was hoping for a little more curiosity and collaboration in figuring out what might be going on. Even if the answer is, "This is outside the scope of urgent care," I would have appreciated more guidance on what type of doctor I should see next, what symptoms I should monitor, and what testing might be worth discussing with my doctor. I wasn't looking for an immediate diagnosis - I was looking to a medical professional for guidance on how to appropriately take care of myself and determine my next steps. Overall, I had a good experience operationally and everyone was professional. I just wish I had left feeling a little more heard and with a clearer path forward.

From reception to doctor and all team members in between, I cannot rave about my experience more…read more Staff genuinely cares about providing patients with a positive experience and making the care as stress-free as possible. I came in for a dog bite, and I pay out of pocket with no insurance. There was no guilting/trying to force my hand to get any prescriptions or shots that I didn't feel I needed. Only earnest input and guidance that I greatly appreciated. Vivian was my tech/nurse, and helped make things seamless while having a positive attitude and sparkling personality that helped make me feel at ease. I didn't catch the woman's name at the front desk, but she was amazing as well!! The doctor was efficient while also being patient with my questions, and was so nice the entire time. Would definitely go back here for care, and would recommend to anyone to do the same.

I've tried this place a handful of times and each time came with equally different/terrible…read moreresults. I was improperly diagnosed on two different occasions. I waited over an 90 min twice before, and 2 hours to be seen today. And when we were seen, they were in the room for a total of 90 seconds. It's so sad, because it's so close to my home.

I left a message with a representative twice regarding a charge I received a month after I had…read morealready paid off my bills. The app does not allow me to message my NP directly, so the only way to relay a message to my NP was through a representative. I was told I would receive a call back within 3 business days, but I never heard back either time. At this point, I went ahead and paid the fee because I never received a response despite following up twice. I no longer want to continue dealing with Cedars-Sinai. I'm very disappointed with the lack of communication and follow-up regarding this issue.

Hands Down the Worst Medical Reception Service Ever! I was hoping after two years the service would…read morehave improved since my last review. Unfortunately, it got worse. I went in on Friday and arrived at 4:57 p.m. It was eerie since the reception and waiting area were completely empty. I waited and then another patient came. We tried to get someone's attention to alert them that there was no one to check us in. About 10 minutes later, a nurse came out and apologized. She was not sure why there was no one but was going to find out. Finally at 5: 15 p.m (18 minutes later) both receptionists came out. When I inquired why no one was aroud, they indicated their supervisor was having a meeting with them. To be fair, the doctor that eventually saw me, provided me with excellent service. Nevertheless, this does not take away the fact that the front desk was left unattended. Yelpers for years have posted reviews indicating a problem with the service at this location. In this case, it is the supervisor who inexplicably pulled both receptionists during regular work hours to hold a meeting and leaving the reception unattended. Why couldn't the supervisor meet with them individually and maintaining at least one person to attend the reception area? If this is true, the supervisor showed bad judgement and professional incompetence. Most importantly, why is Cedar Sinai allowing this subpar service to fester this long?

holyyyyy crapppp some of the ppl there are chill but others got mad attitude ive been here a couple…read moretimes my past 2 visits have been horrid the wait times are so freaking long even if there don't seem to be a lot of people in the place. i waited around 30 minutes to get called into the room and more than an hour and 30 minutes to get actually seen by a doctor after getting my bp/temp checked (mind u i told them my pain was at an 8) -- i went outside after an hour and 30 and spoke with the woman who took my vitals and such and she was kind but these other lady nurses started getting in my business saying this and that like bru i was just trying to talk to one lady and i was being polite and all but damn. otherwise the doctors are good just the wait times and they way the go about checking up on the patient is hot ahh

Last week I went in to urgent care to test for Covid. At my entry the receptionist check my…read moreinsurance and said since my primary is within network I could come to this location. Today I had a sore throat and tried to come as a walkin and the lady not only turned me away, but loudly announced my health care plan and said "unfortunately you can't come here." I told her I came last week and she said oh but you can't come for walk in with symptoms just for nurse care. My issue was the lack of concern and privacy. Please do better when people come vulnerable and seeking help. By the way, the nurse last week walked me in, showed me the test for Covid and said now we have patients do it their selves. Leave the door open when you leave and then I will know you are done. So impersonal! That would have been ok possibly but I sent my 21 year old the same day after me and she said they took her vitals spoke with her and did the test for her. Her results came same day, mine came in a week! Same insurance plans, doctors, and everything.