The reps at this location are rude. my mom has a prepaid…read morephone, that I have to go to the store and pay per month for her. They always are busy playing on their phones or talking and make you stand there...yes buddy I am here..Yes buddy I am waiting...!!! They just look at you like you will give up and leave if they ignore you another minute or two longer. But I have to be there for my elderly mother, SO guys I am not leaving no matter how much you stare at me.. I really hate going here. so they finally wait on me, and I give her info. Pay her bill and they can't give a receipt..every single time out of paper for the printer machine..this one I truly cant understand..seriously about 8 out of 10 months of going here..only 2 times have I gotten her receipt and they never enter the right codes so her phone doesn't renew and I have to go back to have them put the codes in correctly because they wont do it over the phone!!! This kills me!!!!! But, my elderly 75 yr old mother will not switch!!! she loves AT&T...ugh!!!

The store is a joke. I just tried to call The Store give me the AT&T options when I press a number…read moreit tells me the number has been disconnected. I looked on Google they have a 4.4 rating which I know didn't come from people. Those ratings how to came from employees. When I bought my new phone in January I ordered off line I looked at Google at the time because I had a question and no one would ever answer the phone and there was a one star rating. The store is a joke it needs to be shut down needs new management something. Does anybody have the new number for the store.

OUTSTANDING SERVICE! I am beyond impressed! Polite, friendly…read moreand very patient. I called to discuss an issue with a custom built PC and 30 minutes after the phone call, Advanced Device Repair was on site and working on the fix. I will only contact Advanced Device Repair in the future. More than fair pricing! The absolute go-to for technical support.

GREAT Service! Daniel was able to bring my PS2 slim back to life by replacing the laser and drive…read moreassembly. He was very easy to communicate with and transparent about his experience with this device, and gave me a No Fix, No Fee guarantee. Glad to say it has read every single disc I've tried! Looking forward to enjoying my retro collection for a long time. Highly reccomended!!

I have always had good luck with them until today. I took a new computer with the old one and ask…read morethem to transfer the itunes library to the new one. They told me that they could not do that because the music was copyrighted and I would have to download all of the music again. I was a little skeptical but they were insistent. When I got in the car I looked it up on my phone and discovered there are 4 different ways to transfer your library to the new computer. So, I came home and did it myself. So disappointed.

I took two working computers in. I wanted them to clone my old computer and put my programs on my…read morenew computer. I got a call they were done. I went in and noticed that only one program had been transferred over, but was not the right one. I happened to turn on my old one to show them what I needed. My older computer was completely wiped out and wouldn't even bring anything up. After I asked what happened to it, Ryan proceeded to yell that I had brought it in that way. Nick had turned it on when I brought it in. Then I asked to speak to the owner. Ryan continued with his attitude that the owner wasn't there, and he wasn't giving me his number. I told him I grew up with the owner. He went to get him. Then the owner got frustrated because I did not want to bring my only working computer in to them to try again. Then he started yelling and he and Ryan both stormed out. The owner did have someone call and apologize and say they would try and make it right, but it was such an unsettling experience, I would never go back in there alone. I would have never known until I got home that my old computer wasn't working if I hadn't turned it on there. They said I have brought my computers there for years, which I have. They have always put the programs on eventually, or I wouldn't have kept going back. Besides the yelling, the fact they never told me the computer wasn't working anymore was very disappointing. So they apologized, but it was such a bad experience that I will never set foot in that place again.

This Business is Top Notch when it comes to Customer Service! They replaced the screen in my new…read moreiPhone while I waited! The do all types of repairs on phones and tablets! They also Buy used Cell Phones and have a large inventory of new and refurbished phones for all carriers! The also have Carrier Unlock Services you can pay for and Account Lock Out Services! I know I'd rather just pay them to get my phone unlocked if I forgot the password! The 2 guys who work here are awesome and super helpful! They also have a large inventory of accessories from headphones to cases so go check them out!!!

I had busted my screen protector and it was close to closing. David helped me out with no…read morecomplaints. He was very quick and so kind. So thankful I was able to get in and out. Definitely recommend this store.

I still need some kind of hotspot to use to boost the Internet for my father's memorial. I go in…read morethere with that simple problem, and the older bearded guy behind the counter is very condescending. I asked first about a booster, and then he explains that to me. So we next move on to a hotspot. He seems very tentative to me about the cost, though I've expressed no hesitation about the cost. Rather than telling me what an actual hotspot would cost, his next snide comment is, well, we don't loan those out. I had no intention of having anything loaned. Money wasn't an object. I just need the issue solved. I still need the issue solved. OK, so the answer to this query, truly is, Best Buy. Apparently, they sell prepaid hotspots, including Verizon ones. You just go and buy prepaid hotspot. You can get no contract hotspots.

Gabe and Will were friendly and very knowledgeable at answers the many questions I had regarding my…read morelaptop and anti virs questions. i definitely recommend them for any issues you have with your phone or computer.

The only place I'll go for high end PC work. They built my 1st gaming PC the same day I dropped it…read moreoff several years ago. The cable management was top-notch and was very minimalistic which helps improve airflow. RGB software was installed to control all the fans. Firmware was updated and they managed to overclock my system at a safe/stable speed. Shoutout to Will and Alex for the exceptional customer service on building the 2nd PC just recently. They went well above and beyond to get the computer software and the audio issues sorted. They are exceptional at what they do and this is the only place in town to touch my electronics. 5/5, Nothing but good things to say about this company and it's professional staff.

I have an iPad that had a bad battery. They ordered the battery and installed it for 1/3 of what…read more"really cheap geeks" charged for a similar issue a few years ago on another iPad. The job was completed on time, the work was professional, the quote was to the dollar. He even took the time and showed me the old battery and explained how the new battery went into the iPad. I am being totally honest when I tell you this is the place to go if you need computer help. If he can't fix it, he will tell you. If it will cost more to fix it than replacing it, he will tell you. I am 100% sold on this company and totally recommend it. You will not be disappointed.

I have taken phones, iPads and my MacBook to Sir Fix A Lot for years and have never been anything…read morebut COMPLETELY SATISFIED. He is VERY knowledgable and personable and does incredible work!!!