The worst ever ... From the location in Lafayette, La, to the location in Corinth, MS. Poor…read morecustomer service, poor call back, will not do what they say they will do. Try to get them on the phone and see how that works for you. Don't waste your time ... It's been 4 months since I completed their sleep study, and still nothing. I have even requested a refund; I have received NOTHING from them. TERRIBLE, JUST TERRIBLE. VIEMED- save yourself the time of recommending that I or anyone else contact Amy; I'll post your scripted message below. Thank you for your feedback. Due to HIPAA patient privacy rules, we cannot discuss specifics online here. However, our company is committed to providing a quality experience and your opinion matters to us. Please contact Amy Montet, our Director of Patient Relations, at PatientExperience@viemed.com or call 337-504-3802 ext. 3900. We are happy to discuss additional details to resolve this matter with you.

They are shysters. I was just informed by Viemed that NO RETURNS are accepted for my brand-new…read moreAPAP machine. The reason, they said, was because I purchased it. So make sure NOT to purchase any Viemed products. Ever! Only then, can you return their inadequate products and insufficient services.

My family has used Right at Home for almost a year. The agency connected us with Tiffany, an…read moreexperienced caregiver who has gone above and beyond for our father who has Parkinson's disease. She treats him with concern and compassion, motivates him to exercise his body and mind, and keeps his apartment spotless. Her attentiveness is genuine, and we're able to relax more knowing that Dad has someone looking out for his best interest. We're grateful for the agency's services and the qualified, caring, upbeat person who's made difference in our dad's life.

Jennifer Eisler and the staff at Right at Home in Lafayette, LA was my family's "Gift from God"…read morewhen it came time for in home care for my elderly parents. This company's compassion and quality of employees is amazing and was so comforting to myself and my brothers. Dementia is a path that many of us will experience within our families, so having companies like this to step in with love, compassion , and guidance is amazing!! The Pratt family will always be grateful!!

"Rod is one of the BEST physical Therapist there is . He is so compassionate about his work, so…read moreprofessional, kind and a walking ball of light ! He goes the extra mile for all of his patients .. i currently have a broken ankle and he brought me a new boot bc my old one was too big ... he is patient with me and I couldn't have chosen a better person to help me walk again." "Lawrence Love is an awesome nurse who is not only compassionate but her love for people and awesome personality makes the visits great every single time ! She is VERY SEASONED and is also an educator... she taught me how to properly care for my wound even when no one is around ... I couldn't have asked for better.. I look forward to our visits each and every time ! People like Rod and Lawrence make me recommend this company ."

Very Concerning Experience - Lack of Care and Respect…read more My family has had a deeply concerning experience with Maison de Lafayette that raises serious questions about patient care, communication, and basic standards. We already had a pressure-relief mattress topper prior to admission and requested from day one that it be used. Despite repeated requests throughout early December, there were ongoing delays, poor communication, and lack of follow-through. The resident had no bed sores prior to entering this facility, and bed sores developed while in their care, which is extremely concerning. The mattress topper is still not on there. They are blaming maintenance but medical orders were given. Dietary care has been unacceptable. The resident has been on a renal diet for years, which is clearly documented in her chart, yet meals provided were not appropriate for renal or diabetic needs and were often high in salt. On one occasion, after returning from dialysis, the resident was given only a dry bologna sandwich with no water, which is completely inadequate. Basic daily care has also been lacking. The resident was not being changed into clean clothes regularly, affecting comfort and dignity. Additionally, colostomy care was not performed properly, with the flange not being changed as required, increasing the risk of skin irritation and infection. There were also serious concerns with respiratory care. The resident's CPAP machine was not applied until 11:49 PM and many nights not at all, despite being required overnight, even though the patient is very alert and aware. This delay raises concerns regarding safety and adherence to prescribed treatment. Most troubling was an interaction with LPN Sonny P., who spoke to family members in a condescending and dismissive manner when we asked reasonable questions about the mattress topper. Families advocating for medically necessary care should never be treated this way. Additionally, we requested to speak with the Director of Nursing and the Nursing Facility Administrator at 4:30 PM and asked for a phone call within 20 minutes, but as of 6:00 PM, we have yet to receive a response, which demonstrates a lack of accountability and communication from leadership. Overall, this facility demonstrated poor follow-through, inadequate care, and unprofessional communication at both the staff and leadership levels. Families should proceed with caution and be prepared to advocate strongly for their loved ones.

My mother was admitted to Maison de Lafayette for rehabilitation after a hip replacement. I can't…read morebegin to express the wonderful care my mother received. The care and rehab department was high quality. The facility is beautiful and smell free which is very rare these days. Everyday that I visited my mother I was greeted with a smile and a hello. I would "HIGHLY" recommend Maison de Lafayette for rehab or for permanent placement for a love one. Thank you Maison de Lafayette for a wonderful experience.