Best print shop I've ever worked with. great prices. Super friendly and helpful staff. plus they…read morekeep getting new machines in just to make it so they can have faster turnaround with the best quality. They are happy to help no matter how big or small your request. I can tell, they care.

I really can't say enough about how great Adil, Adam, and the whole crew at Sure Copy Courtenay…read moreare. I've used them personally and professionally for years now and they continue to offer exceptional customer service and an outstanding product. Highly recommended!

Bryan and the whole staff at ABC Printing & Signs are truly a great and professional local…read morebusiness. Happy to have them here in the Comox Valley and I know I can count on them for quality and professional help. Thanks for all your great work ABC. Highly recommended!

From the owner: ABC Printing & Signs is a commercial printing & sign business, locally owned for over 20 years. All…read morefour partners are actively involved in the business along with a design team, customer service and production staff. ABC has kept pace with recent innovation in digital technology while continuing to offer a high quality offset printed product. We also offer a full range of wide-format printing, sign and display products. Customers can be assured that their printing or sign project can be taken from whatever stage it is at, whether only a thought, a rough draft or a fully completed digital file all the way to the end product. Graphic Design, Layout and Website Creation. . . services that will take your ideas from concept to print or web-ready. Printing of Every Variety . . . for home or office, events or marketing. We produce quality offset, digital and wide format printing in-house for every imaginable need. Signs of All Kinds . . . for business, products or events. We produce many types of indoor and outdoor signs to display your message to the world that needs to see you.

Terrible experience. Arrogant, ineffective and condescending. Big fish in a small pond syndrome…read more Would never recommend or use again.

Swift Datoo is one of the larger firms in the Comox Valley. They offer accessibility of many types…read moreof law practice. I've found dealing with their firm to be a professional and pleasant experience every time.

Leif always responds to my needs with intelligent solutions, explained…read moreclearly. His patience and expertise are much-valued; I trust his advice completely.

I've hired Leif dozens of times over the years as a contractor to do web site design and marketing…read more His knowledge and passion for online marketing are unmatched, and he's expert in explaining complicated processes in a straightforward manner. Extremely competent, and fun to work with - what a combination! Highly recommended.

Our first impression of Ashcroft and Associates was positive, however this changed once we received…read moreour returns. Our initial meeting with Jan went well. We asked questions, explained our personal and business situations, and Jan made us feel comfortable that she would be able to handle our tax returns. Our confidence declined once we received our returns for review. Jan's husband Alan prepared our returns. Jan had never mentioned to us that someone else would be preparing our returns when we met with her. We understand that others work in the office however it would have been nice if it was communicated to us in advance that someone other than Jan would be working on our returns. There was a glaring error on our returns so we arranged a time with Alan to discuss this and other questions we had with our returns. When we asked Alan about how he calculated our medical expenses, we were perturbed by his response. He said he was very busy because it was tax time, he was confused by the benefit provider statements, and he didn't have time to dig deeper into what amount to put on our claims. Had we just signed off on what he sent us, we would have submitted a false claim, resulting in a substantial overpayment to us. The amount that he included on our claim was nowhere in line with any of our prior year returns and would have raised a red flag if we had submitted what he prepared. This was concerning to us and we didn't understand why he didn't just reach out to us if he had questions. We ended up having to calculate the medical expense portion of our returns ourselves and provided him with the information to include on the return. We didn't understand why we had to calculate this section of the return ourselves (something that is a pretty standard tax claim), and it was something we were paying Ashcroft to do in the first place. In our meeting with Jan we had also requested that they prepare and submit our GST return. Not a problem is what we were told, however it was not done initially and we had to call back to be walked through the process of submitting the return ourselves. A couple of weeks after our returns were completed, we were shocked when we went to our mailbox and found an opened envelope containing hard copies of our tax returns. We were upset and concerned that our returns were sent to us this way, and that our personal information was exposed. At this point we felt that we needed to follow up with Jan directly and let her know about our experience. We spoke with Jan and explained our concerns...from the errors in our returns to the method in which we received paper copies through the mail (we even sent her pictures of how the envelope was delivered). We relayed our disappointment in how our returns were handled and explained that we were not 100% confident that they were accurate given everything that had gone on. Jan was surprised and sounded concerned herself with what had happened. She seemed empathetic and offered to review our returns to ensure that there were no discrepancies, and she would get back to us in a couple of days. That was on May 17...it is now June 12 and we have yet to hear back from her. We have followed up with her at least 3 times however we were told she was "in meetings" each time and would get back to us...we never received a call back. Her assistant called us on June 4 to say Jan would be sending us an email. Again, we have not received anything from Jan or anyone in her office. We have also sent an email to Jan requesting a status update on our returns. Once again, no response. We feel we have no choice but to write this review and let others know about our negative experience with Ashcroft and Associates. We have been more than fair and patient with them, and we don't feel that they have shown us the same respect or delivered on their promises. We have found them to be unprofessional, incompetent, and unresponsive. We would absolutely NOT recommend using them.

From the owner: Based in Courtenay, Ashcroft and Associates provides business and personal tax services to clients…read morein the Comox Valley and beyond. Our tax professionals can tailor your services to suit your needs. Call us today.