I can't give enough stars to Community Hospital. The nurses are fantastic and staff is super helpful. I can't say enough good things about the quality of care. read more

The ER is horrible. I will pay more to go to an out of network hospital before ever going back. I cannot believe the service we received. We were their only patient and they couldn't be bothered to help us. It felt like we were a huge inconvenience to them. The doctor was a joke. The nurse that started the IV didn't even alcohol swab the tail of the IV before attaching the fluids. read more

This hospital did a great job with a family member in diagnosing him quickly. They also negotiated with us on the bill for paying in full. They are a community partner! read more

Samantha Anderson in the physical therapy is great. I've had her as my physical therapist twice. I can't say enough positive things about her. She will push me to my skill level and challenge me to push harder. I am normally in the gym 15 plus hours a week. I seek a challenge but not to exceed doctors recombination. Thank you Sammatha Anderson. read more

The level of care and the quality of the people is extraordinary. I have been cared for under several different providers for the last 8 years and have nothing but gratitude and respect for all of them. read more

The ER is unbelievable. The staff is so rude and unprofessional. It's beyond me why most of them work in healthcare. The lack of empathy and inability to handle the basics of healthcare is pathetic. Communication is poor, limited and the delivery would be better if given by a toddler. At least they would smile. This place needs some serious training on emotional intelligence, empathy and customer service. We will never come here again. read more

I went in for a Deip Flap Surgery, and was in the hospital for three days. I received impeccable treatment and care. The nurses were friendly and took great care of me, and my doctor was excellent to work with. I'll be going back for all my medical needs. read more

The pain management clinic are all very responsive and professional. The intake nurse is personable and friendly, and the medical staff (esp Dr Langston and his team) are truly exceptional! They are all very good and I appreciate their service. read more

My daughter is expecting in 6 weeks and was told by her Mid-wife that it is a good idea to take a child birth class before the baby comes. I completely agreed and offered to pay the $50.00 for the class. She went to the class and explained that it was a total waist of time. The seating was painfully uncomfortable and instead of teaching the whole class was a power point. Do not waist your time or money on this class. The classes are non refundable read more

went in for routine ear cleaning and a invasive toenail surgery. both experiences were some of the best I have had. 10/10 would get hurt and go there again. read more

Transparency in billing and cost of medical care. After receiving ER treatment there in the summer of 2020, my wife continued receiving "surprise" delayed bills for nearly 2 years. We paid off one bill, and then a number of months later another bill would come in the mail. Community Hospital refused to clarify the medical costs up front and just transferred blame 100% to the insurance companies. read more

Regularly double bills you. Last 2 office visits I payed the full amount yet every month they send me an invoice to pay again. After the first time they double billed me I told the girl at the front desk of my Doctors office about it. She called it surprise billing and was aware of it. They even offer a protection plan that covers the way they double bill you. 2 different Doctors both affiliated with Community Hospital. Paid both Doctors in full and Community Hospital keeps billing me each month. Going on 4 months now. Btw on the patient portal there is a zero balance. I feel this is very illegal. Incompetent billing department for sure. Update. 8/29/23 Just got doubled billed again from Community Hospital. Another different doctor's visit and the bill was payed in full at the time of visit. Told them that Community hospital was double billing and sure enough 2 weeks after doctors visit Community Hospital double billed me. Going to take the bill up to the Doctors office and let them handle it. Community hospital phone calls do not work and people are rude. That's if they answer. Update: 8/17/23 Appointment with a spine doctor. Payed the bill in full. 3 weeks later got double billed plus they added 20% more to the bill. Multiple phone calls to finally get them to stop billing me. The girl on the phone told me they get lots of calls like this. Update: 9/6/23 Yearly check up. Paid in full the day of the appointment. Double billed 3 weeks later. Called and she said that I only owed $61.40 instead of the $253.40 double bill. Told me it was taken care of and to wait for the new bill of $61.40. 10/18/23 Just got another double bill for $253.40 instead of $61.40. Have to call again, plead my case. Worst health care provider I have ever seen in my 58 years. Have an appointment with a new Doctor that is not affiliated with this incompetent, mess of a medical care provider named Community Hospital. read more

Lab work is a joke, always understaffed and super busy, I walked out after 45 minutes with the promise of "but your next!". You have to show your insurance card and get registered basically every day/visit at this hospital.Billing, not care is the top priority here and they still get it wrong far too often. Even the complaint system is a joke, it is all password protected, in house app. You cant even get a real email response from these people. In a bigger city this would be a third tier medicaid hospital.... read more

I was on vacation and presented with bloody diarrhea. I had finished a round on clindamycin 10 days before and so I had a heads up that I could end up with diarrhea or worse case: c.diff. So, I got online and the internet said to go to the ER as I had been hitting up every outhouse in rural Colorado for 2 days. I went to Community Hospital in Grand Junction. CO. June 9, 2023. I gave my stool sample. I was given no instructions on how to alert the nurses so I walked over to them and said I had done the deed. They went in to look at the stool sample and proclaimed, "That is not blood!" Not one, but 2 nurses said, "THAT IS NOT BLOOD!". I said, "yes, it is!!". They never acknowledged me or gave me respect and they just walked off. I gave it another go shortly thereafter and it was BLOODY. I actually took the toilet paper to the nurses station and showed them. That is when they decided I was a mental patient. They ignored me. But soon after let me know that I was being "discharged in 30 minutes with 1 Cipro pill." I said I am not taking antibiotics without knowing what is wrong with me. At one point, I was in tears crying to the security guard because they said I couldn't wait for my husband in the waiting room after they kick me out in 30 minutes. I would need to leave the hospital with no ride and no where to go. I had sent him away to a concert knowing that this process of giving a stool sample would take awhile. AND I don't live in Grand Junction and have no way back to the KOA that I was staying at. I was crying and the security guard suggested an uber or I take the Sunshine Bus (that is for people over 65, and I am 58 years old.). There are so many more details, like they said it would only take an hour (I expected a lot longer) and so I had my hubby come back only to have to leave again because that wasn't true. We were supposed to be going to a concert. That is why I kept sending hubby away, to go to the concert because properly done, this stool sample business could take hours. But the number one main thing here is that they are negligent and uncaring. I left and barely signed the discharge papers. They brought them to me sitting on a bench outside of the ER. It took 3 days to get home. I called my primary care doc Monday morning. He ordered a stool sample. it came back c.diff. You can die from that people. In fact, I was in the Phoenix ER waiting to be seen for bloody diarrhea when I checked my lab results. Positive for c.diff. I called my doc again. He said, "Stay in the ER!". They prescribed vancomycin NOT cipro like the doc at Community Hospital. Community hospital prescribed an antibiotic that was not the right one for c.diff and could cause MORE HARM had I listened to them. And early intervention is important with c. diff. I had looked this hospital up on line and both the town hospitals had bad reviews so I picked the closer one. Go to St. Mary's, it has to be better. You can DIE from c.diff. https://www.cdc.gov/cdiff/what-is.html What if I have symptoms? If you have been taking antibiotics recently and have symptoms of C. diff, you should see a healthcare professional. Developing diarrhea is fairly common while on, or after taking, antibiotics, but in only a few cases will that diarrhea be caused by C. diff. If your diarrhea is severe, do not delay getting medical care. Your healthcare professional will review your symptoms and order a lab test of a stool (poop) sample. If the test is positive, you'll take a SPECIFIC antibiotic (e.g. vancomycin or fidaxomicin) for at least 10 days. If you were already taking an antibiotic for another infection, your healthcare professional might ask you to stop taking it if they think it's safe to do so. Your healthcare team might decide to admit you to the hospital, in which case they will use certain precautions, such as wearing gowns and gloves, to prevent the spread of C. diff to themselves and to other patients. read more

go somewhere else! november 2021, sent me home with a dislocated hip joint after i told three nurses it wasn't holding my weight. follow-up appointment 2 weeks later, never x-rayed but told me i had covid. excruciating physical therapy for a month on a dislocated joint!! after suffering for over month, doctor finally x-rayed and embarrassingly said it was dislocated and wanted to take me back into surgery that day! after second surgery, started to get an infection in the joint. had to go back to the hospital once a week for i.v. antibiotics. after paying all copays and getting money from my insurance company, they wanted me to pay for everything all over again!! read more

Everything went good. It was for my mother. She was having dizziness has had it for a couple of weeks she's 91 years old and by goalies, they found it out and it was so simple. She had sinus problems. It shows sinus in her head or something and so they gave her antibiotics and, it cleared up immediately read more

In the past 7 years I have used Community Hospital for my care. That includes rehabilitation, physical therapy, various tests, procedures and surgery. I give them a 10. Always feel well cared for by compassionate and professional staff. read more

My father went in for a laparoscopic biopsy on an enlarged lymph-node Aug 18th. He came out with his pancreas cut open and he filled with pancreatic fluids over three days while we couldn't get ahold of the doctor (Brenner Dixon).My father was then readmitted to the hospital after insisting on a visit and had to have open surgery to fix the pancreas. He ended up in ICU-level 8 pain and lost a lot of weight. He came in at 165 and is currently 140. Dixon was cocky and arrogant and said things to my father like "You really threw me for a loop with this pancreas!" And "Knock on wood, I have never had a patient die on the surgery table!" And assumed that my father would have cancer and said to us in pre-opt that he could start chemotherapy the following week! Very unprofessional and lacked empathy. My dad's biopsy came back benign. No cancer. That is the silver lining in all of this. However- my father was left in pain, a zero fat diet for weeks, two tubes/drains sticking out of his sides and now he was just diagnosed with type 1 diabetes because of the pancreas being cut in half. He also ended up in an ER with pancreatic pain in Illinois when he thought that he was finally healing from all of this damage. Overnight visit to an ER that is out of state runs $22,000! Community offered Copic insurance that they said would pay for everything related to the pancreas being damaged through the medical malpractice/negligence. However my father turned 65 a few months after this and is now depending on his Medicare- which is not paying for his shots or insulin. My biggest advice- interview your doctors! Look at reviews like this this! Get second and even third medical opinions before jumping into surgery. This is life altering. My heart is so broken and my faith in humanity is shattered. Where is the compassion? Where is the help? My father's life will never be the same and neither will mine. read more

Community Hospital - Hospitals Near Me - Grand Junction, Colorado

Grief is a difficult feeling and the folks at community are doing their best. The facility is top of the line and the people who work there are patient, understanding and kind. The help my family received is not unrecognized or unappreciated. I hope no one has to go through what we did, if they do - community will help you through. read more

My suicidal husband nearly killed himself in the ER, because protocols were not followed. We would find out a few days later, besides protocols not being followed, his mental health history was documented incorrectly and many other entries were wrong. We requested this incorrect medical information be amended, but the compliance officer, Pete Young, denied our request saying the records were accurate and complete. Documenting someone is "untreated bipolar" when they are treated and followed by Mind Spring, is incorrect! Documenting paranoid schizophrenia, when he is bipolar 1, is incorrect. This only two of the incorrect entries Pete Young refuses to amend. After nearly offing himself because of their negligence and messing with his records. they are treating us very badly! read more

I don't know that I have written a review before but I felt like this incident was a good reason to. I am part of an away from home care program with my family insurance and went to Women's Healthcare for my annual. I asked if I needed a different ID number since my physical card is from CA and was told that it was fine from the front desk and paid a co-pay, even though a women's annual is covered by insurance and doesn't require a co-pay. I have since been sent to collections for a visit of $275 that IS COVERED BY MY INSURANCE and the hospital has garnished over $500 of my wages in a matter of a few weeks. Even my credit was affected! Called my insurance who said they never received a claim and that I am MOST CERTAINLY covered for my visit. The woman was in even in shock that I had already been sent to collections in less than 6 months with no previous warning. I have left voicemails and called Community Hospital repeatedly with no luck at reaching someone in billing to have this issue resolved. My family has had to struggle from the money that has been garnished unexpectedly and unfairly. I am so disappointed by the staff and the way my situation was handled. I have heard from other women since then of the issues they've had with Community Hospital and how quick they are to send you to collections. Overall, I'm struggling and disappointed. The midwife I saw was fabulous, hence the ONE star. UPDATE: Here we are in 2020 and I've been sent to collections for an urgent care visit that i AGAIN had insurance for. Ruining my credit and taking money from my paycheck once again! read more

My father spent his last days in Community Hospital and my family's experience was beyond terrible. He was in the end stages of life with metastatic cancer. My brother, daughter and I drove up from Denver Metro Area to spend time with dad during his transition. We arrived at about 7 p.m. on Friday, February 18th. When we were screened for Covid, we were given visitor tags and were told that dad is in comfort care and so visiting hours didn't apply. My daughter is 17 years old and the receptionists checking us in called up to the floor to let them know that we were there and confirmed that we could all go up. All seemed fine and we were given directions to the elevator. My daughter didn't know if she wanted to see her grandpa in that condition, so she asked if she could sit in the waiting room on the 4th floor and I told her she could. It was a long drive from Denver and she said she was just going to sit and rest while my brother and I then went in to see dad. My brother left the room after about a half hour and left me to have some alone time with dad. When my brother exited the room, he saw several staff members whispering about my daughter. He went into the waiting room and one of the nurses said "we wondered who she belonged to." A few minutes later, my brother was approached by Staff Supervisor Tim Gossage who told him that they needed to leave. My brother told Tim that we were there to say goodbye to our father who was in the process of dying and asked if they would wait there for a few minutes more for me to finish my visit. Tim became agitated and said "no, you have to either be in a room or you have to leave". My brother told Tim that my daughter is 17 and doesn't want to see her grandpa that way and that they'd just be a few more minutes while I finished my visit with dad. Tim got mad and said they need to leave. My brother asked if there was someone else he could talk to and Tim said "I AM THE BOSS!" My brother said "you're being insensitive and a jerk." Tim scoffed and said "yeah, I get that a lot" as if he was proud. He then began to invade my brother's personal space and stare him down. By that time, several security guards approached and made my brother and daughter leave the hospital completely. Before that commotion, my daughter was sitting in a chair quietly napping while my brother and I visited with dad. When my brother went out, he was sitting quietly in a chair watching TV. They weren't even conversing. There was no disturbance of any peace! We were all quietly grieving! So, when I was wrapping up my visit, I told dad that I would go see if my daughter was sure that she didn't want to step into the room to visit for a minute and that I'd be right back. I stepped out and was met by Tim and several security guards. Tim said, in an excited voice, "we had to kick your family out because they were being obnoxious." He was extremely rude, aggressive, and seemed angry. I was confused because my daughter is a very shy and respectful teenager and my brother was just devastated by having to visit our dad for what might be the last time. I confirmed "my family?" and he said "yes, they were being obnoxious...". I was already crying and said "I promise you, MY family was NOT being obnoxious.... we are grieving the impending passing of my dad. How can you be so insensitive at this time and call them obnoxious?" At that point he asked if I knew how to leave and began escorting me away from dad's door toward the elevator. I asked for a supervisor and he said "I am the supervisor and you need to leave". I said that I wanted his supervisor's information and that I was going to file a complaint. He then angrily and aggressively walked to an office with me having to chase quickly (almost running) behind. He handed me his supervisor's card. I asked him to write his name on the card and he begrudgingly did. He and the security guards then escorted me to the elevator to leave. I DIDN'T EVEN GET A CHANCE TO TELL DAD WE WERE LEAVING THE HOSPITAL. NO GOOD BYE! I called the nurse's desk from the parking lot and asked them to shut off his light. I was in tears and explained what happened, but they didn't care. That was at 8:44 p.m. He passed away exactly 24 hours later, without his kids present. I was absolutely devastated and beyond crushed to have been treated so poorly by Tim. My brother tried to explain to the security guards that we were just there to visit our dying dad for the last time and one of them said "well, Tim's the boss" as they walked my brother and daughter out. Even after we got to the parking lot, we looked back and several security guards were monitoring us from the windows! What in the world?! We were grieving and very sad. We weren't being disrespectful. We were being very quiet and solemn. This was one of the very worst days of our life; we'll NEVER get that time back. I don't recommend this hospital to anyone! read more

My father receives care from Community Hospital which part of Montage Health. It has been a terrible experience. Hospital discharge planning has been inadequate and disorganize. Montage is also affiliated with Hospice of The Central Coast. Referrals are made by doctors from Montage and in my fathers case was done during his latest discharge just a few months ago. I believe he has been inappropriately placed on hospice. He has improved significantly since being placed on hospice yet somehow they have managed to extend his eligibility. They attempted to send dad to Hospice three years ago and at the time I was able to make the decision to decline. Seems like living a quality life for three years is evidence that it would have been an error to be in hospice back then yet the recruitment was aggressive. I believe that in my fathers case Hospice has been predatory and that Montage has helped to contribute to this. I urge you to be proactive. Ask questions and do research before allowing Montage and its affiliate Hospice Of the Central Coast to enroll you or a loved one. Beware of these organizations. read more

Very fast service, little wait time when I arrived on a Thursday evening. Great customer service from the lady at the counter. I did end up leaving before seeing the doctor, purely because of insurance coverage reasons. So this review is mostly for front desk. read more

I spent three days in Community Hospital, and I have nothing but great things to say about it. I specifically moved from Las Vegas to Grand Junction for the health care and, boy am I glad. For four months I suffered needless at an incorrect diagnosis by several doctors in Las Vegas. Community Hospital doctors got it correct right away. The staff is awesome; doctors seem caring and attentive to patients. I am so glad I have Community Hospital down the road from me!! read more

I received the best care at Community Hospital. The staff were top notch, from admission to discharge. They were kind, courteous, and patient. The food from the kitchen was great. The menu has a large selection of tasty treats. I highly recommend them. read more

Do Your Healthcare Homework: DO NOT go to Community Hospital if you have a deductible or your insurance does not cover certain procedures. COMPARE procedures with St. Mary's and Family West Hospital in Fruita. You will find like I did that Community Hospital's prices are far higher then their neighboring hospitals. I found out the hard way because I did not compare prices. I have new insurance after recently retiring. My new insurance does not cover my pre-existing condition of colon cancer until the cancer is in remission for one year. I needed my standard 6 month CT scans and I was prepared to pay for the scans out of pocket. Unfortunately, I had the scan and paid at the time of service before I compared pricing with the local Hospitals. Community Hospital charged $4,700.00 for a simple CT scan. The $4,700.00 was a 40% discount for self pay patients. After the procedure, family and friends expressed shock by the high cost so I called around to compare. I was astonished to discover the difference in pricing. Family West Hospital in Fruita is $2,100.00 for the same exact procedure. Astoundingly, St. Mary's outpatient department charges only $420.00 (YES, that's four hundred and twenty) compared to Community Hospital's $4,700.00. I filed a grievance with CH about their high rates compared to the other local facilities and received a letter from the CEO Chris Thomas who stated that CH "uses Medicare reported cost data as well as state, national, and local price average to determine our pricing". So my question to Mr Thomas is why is CH so much higher compared to local prices? I also consulted with Sedera Health stated the average hospital CT scan price is approximately $2,000 and that $4,7000 was extreme. It only takes a few minutes of your time to call around to compare prices so save yourself a lot of money by doing your homework. read more

The most horrible experience!!!! Dr sent routine blood work to community hospital. Apparently someone used an incorrect billing code. Have worked with my insurance company to get this sorted out. Called the billing office today and was told it's MY responsibility to get it corrected through the Dr. She was sooo incredibly rude & argumentative! I wouldn't use this hospital for ANY reason! read more

This hospital sucks. They won't return calls, patient advocate never responded back to me with my issues with the billing department. Just sent me a crap letter with nothing i ask to be adressed. I had a recorded call they wouldnt pull up to prove me wrong. There goal is to avoid you making payments so collections can send you to court faster to garnish your wages and yes I know 2 people now they are doing this too. The payment system online is just as bad as they are as well. Go to St Mary's, they work with payment plans and assist with people real needs. They don't just pull your blood, scan you and throw you out with the same pain levels and no answers. Also my bill was 3k less at st marys for the same issue. read more

Billing practices are horrible. They are billing me from something 6 yrs ago. when questioned about it, the insurance took money back from them, so they went after me, 6 yrs later. Absolutely ridiculous. Go somewhere else. I will. read more

The worst hospital I've ever had the displeasure of entering. The first time I went in I had an ectopic pregnancy that they miss diagnosed as my appendix. They didn't realize this until I was already in surgery getting my appendix taken out. After the surgery I caught C-diff and was admitted to St Mary's hospital for two weeks. The second time a doctor labeled me as a "drug seeker" because I went in for back pain And refused to see me, I was then later diagnosed with a kidney stone at St Mary's. If you have the option, definitely go to St Mary's hospital. read more

Horrible care!! I went in with a broken arm they sent me home with a soft cast and a sling. But not before they miss diagnosed me. A doctor never even came in the room. Now my arm is stuck with less than half the range of motion it should have and will never be totally straight,or work the same again. In this day and age this should have never happened. read more

I have always had really good service at community Hospital. Today was a really bad experience for me. All I needed to do was drop off a controlled prescription form to the pharmacy for my nine-year-old. I understand Covid is a real threat right now. The girl would not let me through the front door because I had a small child with me. He is one and I am a single mother. My child goes everywhere I go. She fought with me for five minutes about it before I finally told her I am just going to the pharmacy. It will take less than a minute and I am not entering the actual hospital as the pharmacy is within the canyon view physician office side of the building. She was very rude. This experience has me seriously considering taking my business elsewhere. She did not even offer to have someone come grab the paperwork for me. I was in and out in a total of 62 seconds. Super disappointed in community hospital and it's policies and people. read more

Thank you to the most kind and assuring staff at any hospital I've ever been to. Dr. McFarland, RN Stormy, RN Dani, and Dr. Glasses have had the most amazing bedside manners, warmth, and enthusiasm I have ever encountered and I am so grateful knowing that my mom is in their care. What a lovely hospital environment which is not an easy setting to have high moral. It's been such a pleasure speaking with everyone on staff. THANK YOU! Would absolutely recommend this facility for loved ones. read more

Dr Roper in the ER is fantastic! Very thorough , very laid back and easy to talk to. No ego at all ( and there are plenty of doctors in GJ with enormous egos )! He even called the next day to follow up with how my son was feeling and to go over more test results . Very pleasantly surprised to get a call from the ER Doctor on a Sunday. Also, the lab tech and nurse were great as well ! read more

I was there for three hours after a mountain bike crash. I had a hole in my leg from a cattle guard and they didn't clean it or stitch it. They said they were going to take X-rays. Twice while I waited for that to happen, someone would come in to tell me they'd have my results shortly. I had to tell them they hadn't taken the X-ray yet, thus no results would be there shortly. They ended up sending me home with Vicodin and crutches. A few days later I went to the hospital in Fruita, where they couldn't believe they didn't stitch my wound and said it would take months longer to heal now. They also said I had phlebitis and should have been told to use warm compresses. It's still not healing, and that was in July. The bathroom was extremely disgusting. We will never go there again. read more

So far they are doing a wonderful job with my grandfather who isn't easy to impress! I have never ever been happy with service at a hospital and I am very impressed and happy with the care he is receiving! read more

I couldn't be more satisfied with the extraordinary care my father received at Community Hospital. He spent his final days there. This time was filled with compassion for him and support and care for his family. read more

community hospitals care ethics coincide with their business ethics....they have none whatsoever!!! i would recommend staying far away from this hospital! i have had a terrible experience over approximately the previous four years with this hospital, including horrible care ethics from one of the er doctors and a full on lack of ethics on the business (billing) side. after being physically abused by the er doctor, he decides to go play a round of golf after telling the er staff to admit me into a hospital room...after i had made it perfectly clear to all the er staff that i had no insurance, and couldn't afford to pay for any extravagant billing. to make a long story shorter, i didn't allow them to check me into a room, signed documents i was leaving without treatment, and low and behold they bill me $2500.00 for that room! by the way, they couldn't have checked me into that room legally anyways...it had not been cleaned since the patient that was using it had just been released 5 minutes prior. so i turn them into the bbb....they jumped all over that and say come on down to billing, and i say how about you send me a corrected bill? instead they just turn it over to collections and tack even more on top of what they already lied about in their laughable billing! i am not even going to go into the court hearings, except for in the end, collections got a judgment against me for a bill that was 75% made up lies!!! as far as i am concerned, they can keep trying to get that falsely billed money from me until i am dead! needless to say i would avoid this hospital like the plague! read more

This place is one of the most unprofessional doctors offices I've been to. Every time I go there, I have to correct my address, because they've never fixed it the first time they incorrectly entered it wrong. Then, they're always losing my health insurance information, so they bill me something that I shouldn't have to pay for. When you do receive a bill in the mail it doesn't state who it's from or what it's there. It looks like a scam. Whenever I go there I feel extremely uncomfortable around the doctors. One said that he couldn't wait to see my lab results because my throat looked weird. Way to be excited about the possibility of me having strep. Waits are also terrible, even after you leave the waiting room. The doctor takes forever to show up to the actual examination room. If you don't have an appointment they won't want to see you, even if it's something that can't wait. While I was waiting, I saw they turned away someone with a sprained ankle. read more