Brought my Honda in for an "Emissions Check" light - had already gotten the code. King's had to…read more"keep my car all day" - which they seems to be their standard operating procedure!? Came to pickup my car and was told after "spending 3 hours they found nothing wrong. But if it happens again, we won't charge you." They did NOT replace any parts, but still charged me for labor at $237. One month later - same light, same code. When I called to ask what the part replacement would cost, I was told, "It would be parts & labor." So I would be CHARGED TWICE for the same problem - which they never fixed in the first place.

They lied about doing a full vehicle inspection. They checked Carfax. They gave a list of services…read morethat needed to be done. I save my records and found I had all but one service compled late 2024.

Just wanted to give a shout out to Steve & ASR for putting my mind at ease and taking care of my…read moretruck like it was their own. Steve got me in for an estimate the same day I called ASR and gave a conservative, fair price on the repairs needed on my truck. I had been told by another so-called mechanic that I needed a new transmission & that he had fixed the noise my truck was making. GRATEFULLY, I didn't have him look into the transmission issue, but, unfortunately, a few weeks down the road the noise he supposedly fixed continued after we paid him, he hadn't fixed anything but was happy to take our money. ASR was able to flush my transmission fluid and fill it with new fluid and it runs like a champ! They also discovered the noise & actually fixed it! I will be taking our vehicle vehicles to them from now on.

The staff was extremely friendly and efficient. The entire process was quick and straightforward,…read moremaking this the best experience I've had while dealing with an interlock device. I highly recommend their services. Andy was especially great! Very friendly, professional, and had everything prepared for the installation before we even arrived.

Hawker's Fort Collins is easily the best auto shop I have experienced. I have taken my car there…read moremany times. They are kind and always do a great job. Unlike other shops, they have never once tried to sell me anything that I didn't need. I've been to other shops in the area and have left with a list of recommendations. I've even asked guys at Hawkers if I needed to do something on my car or replace something, and they could have easily just said yes and made money, however they have always been honest. This is very rare. They have earned my trust and will continue to receive my business.

Great business.They stand by their work. Honest and forthright repairs…read more Great customer service.

We can't say enough about the professionalism and service Scotts gave us!We were headed to Oregon…read morefrom Florida and discovered we had no heat in 25 degree weather.They were so helpful and went above and beyond to not only fix the problem the same day but also did a level 2 inspection on our vehicle to insure we would make it to our destination with no further issues.They also went above and beyond to follow up with us to make sure we had no further problems.We wish they had a shop in Oregon as well.Other businesses should take lessons from them on customer service and honesty.Thank you Scotts

I took my Mini Cooper in for an oil change. From the get go this place was pushing for an upsell…read more It wasn't leaking oil before I took it here. After their service it appeared the oil pan plug was leaking oil. Took it back. They said it was the plug gasket. Also said the oil pan gasket was leaking. Now it has a constant drip from the plug. Won't be back and whoever reads this beware. These guys are just after your money!!

Randy who works here has very slow poor service. My vehicle sat there for 3 months before he even…read moretouched it and then installed the wrong parts and then was never willing to make things right. Save the headache and go somewhere else people. I rate them a negative 5.

Great buisness this is the oldest shop in town, they have experience that surpasses any auto shop…read more Not only is this a great buisness, but over the years have not gone crazy on over selling them selfs. Just honest guys and will let you know the truth, non-of this you need something you don't. Good old fashion honest buisness

Adam's the best. He's back full time March 10, 2025. Have all my family's cars serviced by him…read more He fixes and maintains autos right the first time and I don't have to waste precious time constantly going back to other dealers/mechanics who are not as diligent in carrying things out. He truly is a master mechanic. I'm a bit scared to give this review since I'm scared he's going to get flooded with customers, but going to take my chance here, since he has gained my hard earned trust after I've been let down so many times by other mechanic shops and stealer ships servicing centers last couple of years.

The hardest part about travelling is finding an honest & competent auto repair shop when you break…read moredown. When we ended up with a dead vehicle in Fort Collins, CO, Fort Collins Complete Auto Repair came to our rescue. Besides resolving the issue with our car's battery, they did a complete diagnostic to confirm that the alternator was working properly. Plus, they independently confirmed that the repairs that we had done in Texas were correct and looked good. Thanks for getting us back on the road.

Bought a used 2017 4x4 Mercedes sprinter sight unseen, brought it to these guys to go over it, and…read morefelt extremely well taken care of. They're thorough, take time on the phone, document everything, and are just generally a pleasure to work with. Brandon handled for me, and it's obvious he knows Sprinters inside and out, and they coordinated their work with my conversion company for the van and handled transporting the van for me across town, etc. Easy five star experience.

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

The owner went above and beyond the Call of Duty® made sure that my car was fixed right…read more unfortunately Summers did not do a good !!! job after 25 years going there charge me 600. And wanted 1400 more after they broke my air conditioner hose. 1996. Mustang Rocky Mountain auto. made everything right found the problem. Re-ordered the parts and fixed everything I will go to them from now on for all my cars. Mary Ellen Hairdesign

Small shop. They have been honest and fair with every encounter. They are good with communication…read morewhether via email or phone. If you want to avoid a credit card fee, bring cash to pay for your transaction.

BEWARE! I have had my jeep for 12 years and while I have had some problems, it has been pretty…read morereliable. That was until I brought it to On the Side. I brought it there less than 3 months ago to have them check out the whole car to see if there were any issues. They, of course, found some issues and charged me about $2000 to fix them (ball joints, tie rods, spark plugs etc.) This was after they were supposed to have fully checked the car. I had them do all their recommended fixes, which included fixing issues with the radiator that they said were needed. Well, that is where the issues started! About 1.5 weeks later, my clutch fails without any warning. My clutch has been fully reliable and solid up to that point, no signs of wearing out. So I go back and pay them about $1500 to fix that issue. Or course, maybe a coincidence that they did not find it during their checks. The car also had some issues with the gear going into reverse that were not fixed by the clutch replacement (they claimed they did not even find it after fixing the clutch), and their response was "well, that's just a jeep". (This was their first point not standing behind their repairs). A few weeks later I go to have the oil changed and they tell me that my car is a couple quarts low on oil. Shouldn't they found this on their review of the car? (I would think so, but when I brought this up with Angelo, he said "well, we didn't check the oil".) I brought it in for a full review and they did not check the oil!?! They had done almost $3500 of work including a work-up of the car and did not EVER check the oil? OK, I let that one go too, and then a some weeks later the radiator fails - cracks and fails completely! They had just worked on the radiator and did not see any issue that would lead to a total failure? And when I brought it to them, their answer was "radiators fail all the time... when it rains, it pours". Really? Maybe it should be better stated, when you bring your car to On the Side Automotive it pours. That was the last straw. I have had good and bad mechanics in the past. Good mechanics stand behind their work and never seem to generate new issues on the car after they work on it. Bad mechanics never stand behind their work and seem to, as if by magic, generate consistent repairs on a car. Angelo seems like a nice enough guy, but based on my experience, I would not trust him with an oil change unless you want a major repair in the near future. Fool me once, shame on you. Fool me twice, shame on me. I feel a lot of shame...

Angelo has worked on my cars and my family's cars for the last several years. He is always up…read morefront about the cost. He has never steered us wrong. I would highly recommend him.

Always friendly, helpful, and honest!…read more There is a reason why they are a staple in Northern Colorado! Highly recommended!!

very helpful customer service. the local dealer will no longer work on my 1999 Tacoma but Houska…read moreis glad to work through my list of repairs.