Horrible customer service every single time i've gone and now IM DONE! straight racism and…read moreunhelpful. They took my money and the older gentleman with glasses had no empathy about the situation. I don't know how he still has his job with all the complaints on him. I called my bank just now and I will be getting my money back! TAKE YOUR MONEY TO ORIELLYS!

Right before closing, it was a race to the door between me trying to open the door and the employee…read moretrying to lock the door. The employee won. Another employee quickly rushed to the door realizing that the other employee had screwed up and made a disastrous customer relations mistake. He unlocked and opened the door. He apologized and told me the reopening time in the morning. I thanked him and said, "I'm glad you came out because the other employee locked the door in my face." Earlier in the year I had a polar opposite experience with a different employee who couldn't have been nicer or more pleasant to work with. Therefore this review is an average of the two experiences. Recommended. Just don't show up late.

Manager and assistant manager incredibly unhelpful, essentially told me to go fuck myself if I…read moredidn't like having to wait 2 hours to hear that they'd not honor their own warranty. Avoid at all costs.

I'm pleased that I didn't need to drive all the way to the nearest Hyundai dealer to get an oil…read morefilter to stay within OEM when doing an oil change.

My battery was dead, had a jump to get me to OReillys on AW Grimes. 545 in the afternoon. Junior…read moreand one other gentlemen was working the counter. They both worked on my car, Brand new battery and 20 minutes later I was on my way home. They were so sweet, so professional. I appreciated the kind words and I didn't feel rushed. Fantastic service!

Yesterday morning my daughter's check engine light came on out of nowhere so later in the afternoon…read morewe decided to follow one another to O'Reillys to see if we could get it analyzed. We had the absolute pleasure of being assisted by James. He was soo extremely helpful and nice. He came out to the car, pulled up and printed all the information and answered all of our questions. Because he was so helpful I decided to ask him about a recent issue I started having with my car's A/C. He didn't hesitate to follow us out to my vehicle and address all my questions. We truly appreciated his assistance and willingness to help. He never made us feel like a bother (as I've felt at other stores). We decided to go to O'Reillys (specifically this location) over other establishments because of my recent experience with Tim (see prior review) and will probably now continue to choose O'Reillys because they've shown that they provide the best customer service. I definitely recommend stopping by here if you're in the area!

My attendant helped me get what I needed with all the help I asked for. I had a bad racial…read moreexperience prior to coming to this store. Advance auto Part on Pecan (1825 ) in Pflugerville is the most raciest store. But I recommended this store. The employees were very helpful. I don't remember their names. But they helped me out with a battery. I'm the guy that left his wallet at work. Had to run home and get cash. I highly recommend this store. THANKS GUYS

My car needed a new battery and a man named John was so nice and helpful! I have only dealt with…read morethis location and have always been completely satisfied! John helped me right away and put in my battery for me and then tested other things to make sure nothing else was wrong! I give this Auto Zone and Jonn 5 stars. My name is Peggy

RUN!! I'm NEVER coming back. I had them install brand new LED headlights and running boards. It…read moretook a week+ for them to do it.. Once I picked up the truck they said "you will have issues with the running boards, they were "hard" to install. You should've got a different brand" mind you these are top Of the line running boards.. they were mad because it took more work for them. Secondly, the headlights. Right when I drove it off their dirt road, the blinker wasn't working. I took it back for them to Fix it, no "sorry about that" just looked at me like it was my fault. So they rigged it for a couple of weeks and now it's out again. Taking it to another shop to correctly fix the wiring issues since they can only mount tires and complain about hard work. No attention to detail, no quality work. Horrible.

If every establishment had customer service like this one the world would be a better place. Grady…read moreand Dino helped us out with our hitch and some other things we needed fixed but didn't know they carried going into it. Absolutely fantastic team of people.

I can always count on O'Reilly for fast and efficient service. I needed a bulb replaced on my car…read more The associate was so helpful. I was back in my car and on the road again in only about 10 minutes. Thank you!

I had a bad experience at autozone moments prior, so I had went to oreilys and was greeted by…read moreJames. I showed him a picture of what I was looking for and explained my situation... In which he actually explained and showed me what I needed and why. Bravo!! Thank you so much for your patience and help James :)

I worked here at the Pflugerville location briefly. During this time, I watched the manager, Tony,…read moretalk poorly about his staff. Statements such as "lazy asshole", "dumb fucks", "worthless", etc were said not only to staff but to corporate in front of other staff. I was told " I'm never hiring another woman again I know that makes me sexist but I don't care." Employees are underpaid. We are supposed to answer phones by the 2nd ring and make that sale. But also supposed to process orders, returns, credits, check the driver's paperwork and do it without mistakes. And when mistakes are made, boss man makes you feel bad and stupid. I offered to work Saturday. I was left alone in the office while Tony made a run. He apparently called while I was indisposed. He came back yelling at me for not answering the phone and accusing me of picking up the phone and hanging up. Not true at all! Now the day I decided I couldn't handle any more two things happened. First, I came in and asked to leave early one day later in the week. Tony said yes. A few hours in to the day, his girlfriend calls him...his phone volume is always turned up max volume...and she says my name and bitches about me leaving early. Not long after that his friend ..whom used to work there.. called and said my name discussing my leaving early. Now why does two people who don't know me not work there call and discuss me with my boss?? Makes no sense right? Then at the VERY end of the evening I made a mistake doing the deposit paperwork. I get told it's my fault it took him so long and I can't do deposits anymore because when I am rushed I mess up. Lastly, today...I went to get my check. I refused to sign termination papers because I had quit when I didn't go back. He says "I will put down that you refused to sign. I won't be the one broke for Christmas." WORST EMPLOYER I HAVE EVER HAD! It's a hot mess there. If the owner wants his company going and for employees to stay he needs to reexamine whom he trusts to run his business!

Don't buy from this company! Collision center purchased parts from them per insurance. Vehicle…read morerepair delayed for parts exceed 30 days . Led halo color was incorrect on capa light they refused to return or replace item . Yes even on capa

A-Line is an old school, no frills parts store. They carry higher quality parts than the big…read morechains. The guys at the counter are skilled, and useful with their experience. I recently found a higher quality rebuilt alternator at A-Line for less money than the 3 big chains in town. They also loaned me tools to swap out the fan shroud that I forgot to remove at home. I almost turned it in and they made sure that I swapped it on the spot to make sure that it fit and aligned properly. One big differentiator for A-Line is that they can resurface heads (and I would assume rotors) with a full machining shop. I will always check with them first when searching for replacement parts.

AWESOME place - Friendly, very professional. Fast and very knowledgeable staff. Great quality…read moreparts, including Motorcraft and Federated. A pleasure to deal with every time, I will always be back !

I visited this AutoZone around 11 a.m. today, possibly a little after, and the experience was very…read moredisappointing. From the moment I walked in, no one greeted me or acknowledged me. I spent time walking the aisles trying to figure out which product would be best for the odor coming through my car vents, but no one asked if I needed help or if I was finding everything okay. While I was in the store, one employee at the register stood watching me, but not in a way that felt helpful or welcoming. It felt more like I was being watched instead of assisted. At the front of the store, another employee, who may have been in a leadership role but I am not certain, was tossing an object in the air and acting in a way that came across as unprofessional in front of customers. When I finally walked up to the counter, no one greeted me. No one said hello, asked how I was doing, or asked whether I found everything okay. I had to speak first and ask how they were doing just to get any acknowledgment at all. The cashier, a short Black woman with curly hair in a red shirt, started scanning my items without saying anything to me. At that point, I said that I had a question. My question was directed to the employee at the front who had been tossing the object in the air. Instead of responding professionally or asking what I needed help with, he gave me a very rude and unwelcoming look. He did not say, "What is your question?" or "How can I help you?" The look on his face came across like I was bothering him just by asking. It was dismissive, unprofessional, and uncomfortable enough that I decided not to ask my question at all and simply said, "Never mind." What made the experience even more disappointing is that I have had better visits at this location before. There is another employee there, a tall Black man who has usually been helpful during past visits, but this time he did not offer any help either and seemed to go along with the same unprofessional atmosphere. It is unfortunate that the experience at this location seems to depend on who is working that day. Customer service should be consistent, and that was not the case during this visit. Because of how uncomfortable and unwelcome I felt, I chose to leave and take my business to O'Reilly Auto Parts instead.

Brought a 12V battery from my Tesla in to get tested (it failed), but the larger bearded employee…read moredecided to make comments about "getting a new one from Daddy Elon". Felt offensive and inappropriate. (I gave it 2 stars instead of 1 because the other employees there are ok)

One of the headlight bulbs went out on my vehicle and I came in to buy a replacement. Bryan C was…read morevery quick to help me in picking out the correct bulbs and offered to replace them which took no time at all. Very efficient and quick service. I'll definitely be back!

I went in today (Friday) around 4pm with several battery issues and Dillon went above and beyond in…read moreassisting me by answering my questions and helping me get my battery cleaned up and installed correctly. He even took time out of his busy schedule to assist in troubleshooting why my FJ wasn't wanting to start. He is truly an asset to your company and I will definitely be coming back to this location because of him and recommending him to all my family and friends! Thanks again, Dillon!