If you've been away for a while, take a chance and come back. Let's be honest, if you came to…read moreBrowns Bridge Animal Hospital (BBAH) during the days of Dr. Vitali & Dr. Watson, and continued to come to BBAH after they left, you probably have a bitter taste in your mouth. The rotating staff, management and vets that came in after Vitali, et al, left were abysmal. Many/most of the old clients left after terrible experiences, some truly heartbreaking. We, too, left & took our dog to a vet across town, with whom we had no problems. The new vet was nice, competent, we liked him well enough, but it was inconvenient. A friendly letter to old clients announcing a new owner/vet encouraged me to @ least give BBAH one more try. I went to see Dr. Hall w/my 11 y.o lab mix and really liked him. I liked him enough to let him do a knee surgery that she needed. He recommended a less expensive, more conservative surgery due to her age, which I appreciated. He did a great job, was nice, friendly and responded well to questions. But hey, it's still an expensive surgery, so I thought maybe it was just good business for him to be nice pre/post-op and follow-up. Recently, however, my old girl developed a rapidly growing lump on her belly. I took her in, expecting the worst. Initially, he recommeded, not surprisingly, surgical removal. We talked a bit and I expressed concern about repeated anesthesia at her age. We talked about the risk/benefit and we mutually decided to take a step back and go for a "wait and see" approach. He made sure that I was comfortable monitering the growth, even though removal might be the "ideal option". If it grows, we'll remove it, if it doesn't, and its not bothering her, then we'll continue to moniter it. I now feel comfortable he's not just being nice to me (& my dog) because he's looking to do a money making surgery. He recommended the "text book" right answer (surgical removal b/c it grew rapidly), but listened to and considered my concerns and together we came up with a plan of care with which we all feel comfortable. Dr. Vitali left some huge shoes to fill, but I think I have found a vet I am really beginning to trust. I can attest to Dr. Hall's surgical skill thanks to my dog's successful knee surgery. More importantly, perhaps, I am beginning to trust him as a good, honest, thoughtful vet that genuinely cares about my dog. That, as most pet owners know, is a trait that is priceless! If you left BBAH for the same reasons most of us did, consider going back :-) I'm a new fan.

Stay far away! My…read moredog had a laceration that needed medical attention. Google shows that they are open until 1, but we called and were told that they were open until 3 today. We arrived at 12:10. The place was deserted and the employees were on their cell phones. I was told that they couldn't see my pup because they don't take patients after noon on Saturdays. We were only 10 minutes past the cutoff. Staff was on site and not busy, but still couldn't tend to my injured pup. What does that tell you about how they treat animals? If that's what they do in front of a customer, imagine what goes on behind closed doors! Run, don't walk, away from this vet clinic who clearly does not care for the well-being and health of animals.

Barrow Veterinary Hospital (BVH) is the "go to pet care" that I trust to take care of my beloved…read moresmall friends. Whether shots or whatever maladies may occur, BVH is my first choice in pet care. My 12 yo Ms Kitty and my 7 yo Mr Grey have received excellent care with BVH's professional staff and I would not take them anywhere else. YES, I would recommend BVH to family and friends.

I just moved to Winder last August and was looking for a Veterinary to take my two Chihuahuas, too…read more I been there about 4 times for different things, and everyone is "Super Nice" and "Great with my Dogs", too. They take their time in answering your questions and explaining everything in detail. Also, their costs for their services are very reasonable, too. No surprises, as they tell you ahead of time the cost vs. after the fact. I recommend them HIGHLY!!

Had to visit over the weekend. Caring and knowledgeable. Would def return if needed. Nice to know…read moreER vet that you can trust in area.

I have been taking my dog to Oak Grove since they opened, and I have always had a great experience…read more Dr. Jacob is outstanding. He's not only highly knowledgeable but also incredibly patient in explaining everything from diagnoses to treatment options. I always leave our appointments knowing I have made an informed decision. What I appreciate most is that he respects my choices as a pet owner, even when they differ from his recommendations. It shows me that Oak Grove truly puts my dog's well-being first, not just profit margins.

I think the care my cat and dog received here seemed okay enough…read more That said, there were too many times where the staff was snarky or rude or unprofessional. It's not that they make mistakes, it's that they blame and argue. They deflect their responsibility. They don't seem to understand they can be calm, polite, apologize, and move forward. I've been going to this vet for over five years, and periodically one of the staff would just be really unprofessional in their snark. For example, one staff member argued with me for about ten minutes about the age of my cat. Why? Why argue? It was SO ODD. I did not understand why this was the hill she wanted to die on. The receptionist kept insisting my cat was younger than she was. Over and over and over. THEN, I guess the receptionist finally decided to believe me, and she pivoted to insisting that *I'd* put down the wrong birthday, and that's why she had the wrong age. (ARGUE... then BLAME.) I went along with this theory in hopes we could just move forward in the conversation. But I guess the receptionist had a bone to pick and put me on hold to check the initial visit record. She was right fighting. It was needlessly exhausting. Turns out *they* entered the wrong info into their system. It was their mistake all along. So they wasted time, caused undue stress, and blamed the client rather than, say, calmly update the record and MOVE ON. Like a polite, rational person would. That's one of many, many examples. I'd never asked to speak to the manager before, I'd never called them out on their BS. But after YET ANOTHER MISTAKE, I finally asked to speak to the manager. I just wanted them to apologize and to get things rectified. But the manager didn't want to take responsibility. Their staff had dropped the ball, and the manager's attitude was, "well, IF that happened..." This was the proverbial last straw. It *did* happen. The staff member did drop the ball. I don't need to add gaslighting to snark and blame in these interactions. I wish they'd just apologize and MOVE ON. Just be professional. No need to deflect and argue because you made a mistake. If I were one of the veterinarians, I'd be MORTIFIED that my staff was acting this way. The care here is not fantastic enough for these draining interactions.

In May I needed to euthanize my girl unexpectedly. Typically I took her to a veterinarian in Ocala,…read moreFL so I didn't have a regular vet here. Last minute I called CAH to see if they could get us in and free my girl from pain - they did get us in. Not only did they get us in, they made us feel safe and cared about. Never once did I feel like we were unwelcome or an inconvenience. The kindness and care was genuine and sincere, a gift my girl, my daughter and myself needed desperately. I would highly recommend Companion Animal Hospital.

- I will start by saying with my first visit last week Mrs. Weaver ( hope I'm spelling correctly )…read moreis an amazing vet. We brought 1 of my 3 fur babies in last wk & informed her that all of them are experiencing extreme itching, patches, & dry scaly spots. She tested for flea ticks & mites, came back clear & she also performed a skin scrap. Prescribed her steroids & something for the infected skin. Amazing lady. I called the following wk to bring my other fur baby & called prior to my visit & asked to have the same vet we just had ( Mrs. Weaver ) I'm big on 1st faces & comfort. I was told that it will be her again. Get there & it's 2 completely different vets, NOT Mrs. Weaver at all. This specific vet ( Dr. Nunnally ) damn near seemed scared to come towards Gelato. Stood by the door until I distracted him with treats. Basically, came in asked what day did we come in with other dog, said she was going to check the paperwork & came back with medication that was given to my other dog. Literally in & out. Honestly thinking notes are kept & communication is tight, didn't think anything of it ( my babies do have allergies ) until I got home to give him meds & notice he only had steroid NOT the medication for infected skin. So I called back to ask about it, 24hrs later I'm told the vet ( Dr. Nunnally )didn't see the need to because no skin rash was present ( I'll post picture of his skin irritation that she claim he never had because she was too scared to look ) she clearly missed it because it's been going on with them for 3wks, I even had to send pictures & was told I'd have to pay for another visit when it should have been done RIGHT when we brought him & informed them that day. Hell, even the receptionist tried it saying " no she didn't miss it, in her notes she doesn't have skin irritation" like YOU WEREN'T THERE ! It truly doesn't matter atp what she did note because it was CLEARLY false. Gelato was 100x calmer than Queen was & Mrs. Weaver manage to get it done right. It doesn't matter if the revisit was $200 $50 $10 or $2 it's the fact that it wasn't done when he came in so WHY should we have to pay for her ( Dr. Nunnally ) mistake ? Everyone makes mistakes it okay, it's truly just the principal. Mrs. Weaver, however, is Heaven Sent. She gave this place a star in MY opinion. Establishment is beautiful but I'll definitely pay my money towards a vet that gives af.

Worst animal care ever experienced! tried to go in because my cat had a broken leg and high fever…read morein lots of pain and they refused to take us saying we needed an appointment but their wasn't a single car in the parking lot its 9am not a single person their besides workers just sitting around doing nothing getting paid to do nothing absolutely terrible experience only went here since i heard it would be good and cheaper then the emergency animal care but ended up just having to go back to emergency care don't waste your time trying to help your animal here because they dont care at all‍

I can't say enough good things about Dr. Pentlarge and her staff. I am so thankful that's where we…read morewent to have cysts removed from our 10 year old companion dog. She was my second opinion and after meeting with her and the initial examination, the decision was easy. We are at day 4 post surgery and you can hardly tell anything was done. Our fur baby is back to his old self. The method she used for cyst removal is far superior to cutting into eyelid tissue. Thank you, thank you Animal Eye Care Clinic!

Dr Pentlarge takes extreme care with your pets eyes, is very knowledgeable and will explain…read moreconditions thoroughly. Her office is a wonderful old house, not some dump as others have called it. Although I did have to wait at our 2 appointments, she is so worth the wait.

My family was desperate to find a mobile vet to come out to do an at home euthanasia so that our…read moredog could pass peacefully at home. After several calls to other businesses who exclusively offer at home euthanasia specifically, but were not willing to come out on such short notice we were given Dr. Wong's contact information. She also came recommended by a member of our normal veterinarian. She was kind and willing to come out on a Sunday with little notice, and she allowed us to wait until 7:00 pm so that my brother could be there. She had excellent bed side manners and was very kind. We were able to have our other dogs come in and say goodbye to Angel before she passed. She sedated our large dog, Angel, enough so that she was completely relaxed and at peace. She even allowed us to take a family picture with Angel. Dr. Wong gave us the gift of our beautiful Angel dying with dignity surrounded by family and I can not thank her enough for that.

We needed emergency care and surgery for our 13 year old dachshund. When we called they told us to…read morebring our baby right in. When we arrived our records were out on the desk and already reviewed. The staff took her immediately for examination and within 10 minutes they shared their findings from the exam and bloodwork. Turns out our baby had suffered a perforated hernia and was septic with her white blood count "off the charts". Dr Hope recommended immediate surgery. 3 hours later she called with the results which thankfully all went well. She showed as much genuine care and concern for our fur baby as we felt. I cannot say how grateful we are to Dr Hope and Hope Veteriarian Hospital.