Great company, great response. It's not always easy to find trustworthy and reliable contractors…read morethat will try to help and show respect for you home in the process. From the very first call until the issue was resolved it was just a pleasant easy interaction. I very much recommend this company to anyone that I know. If you are not sure if they can help, give them a call!

From the owner: At Best Option Restoration of Colorado Springs, one crew handles your restoration from start to…read morefinish. No juggling multiple contractors, no confusing handoffs, and no wondering who's responsible for getting your property back to normal. We're a locally owned, IICRC-certified and BBB A+ accredited restoration company providing 24/7 emergency water damage restoration, mold remediation, sewage backup cleanup and complete reconstruction in Colorado Springs, Fountain, Security-Widefield, Manitou Springs, Black Forest, Woodland Park, Cimarron Hills and surrounding communities. From burst and frozen pipes, flooded basements and water heater leaks to sewer backups, toilet overflows, crawl space moisture and black mold, our team handles water extraction, thermal imaging moisture detection, structural drying, mold containment and removal, and sanitation. We don't stop when the cleanup is finished. The same team completes the drywall, flooring, tile, painting and full rebuild, managing your project through the final walkthrough. What makes us different? One accountable team, honest pricing, clear estimates, daily progress updates and thorough documentation for your insurance adjuster. We never recommend unnecessary work, and we treat your home or business with the same care we'd give our own. We serve homeowners, landlords, property managers and businesses. Free inspections. One crew. One company. Complete restoration.

Prompt and professional service. 10/10 recommend you use USA Carpet Care & Restoration. Quick and…read moreeasy transaction and booking.

I hired USA carpet and upholstery and they did not disappoint. They arrived on time and gave me an…read moreestimate of 1 and 1/2 hours to complete the job. They are finished in 1 hour. I have three floors and 28 stairs. My 18 year old carpets were fresh and cleaned extremely well. I am thoroughly pleased with their service and I will definitely be hiring them again. Pricing was also exceptional.

They did a FANTASTIC job on our move-out carpet cleaning! Great communication throughout the entire…read moreproject, up front pricing, quick and efficient service. I definitely recommend Premier for the job! Thank you guys for making this move just a little less stressful

Ethan came out and took care of 2 bedrooms, mbdr closet, hall, landing and 2 sets of stairs to…read moreinclude pet odor removal, staining and cleaning. He was very thorough and gave us advice for a 3rd bedroom that we'll need to replace the carpet. We already planned to do a second cleaning in 3-4 weeks and will be looking at adding additional services at that time. Pro-tips: expect carpet to be damp 12-72 hours after treatments, and trust but verify when your kiddo says they've gotten everything off the floor and vacuumed in prep for the carpet cleaner ‍

I called the Colorado Springs Roto-Rooter office last night when I had a plumbing emergency. My…read morewater conditioner had sprung a leak and the plumbers who had installed it were not returning my calls. The Roto-Rooter dispatcher was professional and prompt, and after confirming the details of my issue, was able to schedule a plumber to visit my home the very next day. First thing in the morning Caleb the plumber was at my door and ready to get to work. We were so pleased with Caleb's work on our issue that we also opened a new ticket to have him do some other plumbing repairs in our house. Now we are not only on the way to resolving our original issue, but also got some less important plumbing work done and out of the way. Caleb even worked with the manufacturer of our water conditioner to diagnose the underlying issue. Caleb went above and beyond, and is one of the most competent and professional plumbers I've ever worked with. I've been a home owner for a long time, and I only very rarely deal with anyone this dependable.

I needed a toilet line snaked during a basement finish project. I called Roto and they said someone…read morewould be there within an hour but they would not give me a cost estimate (suspicious). The good: someone did show up that day. The bad: it took over 2.5 hours for them to show up, not less than 1 as the call center (and confirmation text) said. The terrible: the technician said it would cost $800 if the toilet was installed, but since I already had the toilet off, it would "only" cost $540. Only?! That's an outrageous price for snaking a single line. I won't be back.

You know with all the fires that have happened lately these guys stayed on top of it. Got my closet…read morefix in two days. As soon as one guy walked out the next guy wasn't far behind to start the next part if the project. Preferred choice form USAA. And now I see why. Love supporting local businesses and they did an amazing job.

Disappointing Experience with Top Gun - Colorado Springs…read more Our experience with Top Gun fell well below expectations, primarily due to recurring communication, scheduling, and quality-control issues. Subcontractors arrived approximately 90 minutes late on multiple occasions and often lacked the necessary tools, materials, or understanding of the work required. On two separate occasions, the work resulted in property damage and substandard results that required additional corrective visits. The project manager provided inconsistent updates, did not inspect the completed work, and repeatedly failed to accommodate our request for at least 24 hours' notice before scheduling workers. This created avoidable scheduling conflicts and required us to coordinate access with little notice. Subcontractors also repeatedly left the work areas dirty, and several personal items were damaged during the process. When we asked questions about the appraisal and how certain prices were determined, the project manager stated that he was not responsible for that department or did not know how the figures were calculated. We did not receive the clear answers or follow-through we expected. Overall, the project lacked consistent communication, adequate oversight, and effective quality control. Based on our experience, I would not recommend Top Gun to others seeking a well-coordinated and professionally managed project.

Jake came to our house so quickly after calling him and has the water leak cleaned up that day! Ge…read moreset up equipment and came back daily to check it until it was completely dry! Highly recommend!

From the owner: We are locally owned and operated company, with a team of water, fire, and mold restoration…read moreprofessionals dedicated to providing swift and secure service throughout Colorado Springs and surrounding areas. With competitive pricing and direct to insurance billing, we are here to make sure your home's disaster becomes a little less stressful. We pride ourselves on our fast response time in your time of need.

I worked with Hugo and his team after my house flooded. They came late at night to get the water…read moreout of my basement. They were great to work with, they were polite and gave my wife and I all the information we needed to make an informed decision. I would recommend anyone that has something happen to give them a call! Good company. Thank you guys.

I had the misfortune of having a sprinkler valve--buried six feet underground and right next to my…read morehouse--leak extensively when I turned my system on this spring. This resulted in my basement flooding. I left a message with Just Do It Restorations, and the owner, Julio, responded promptly. Even though we didn't connect until late afternoon, Julio was there to start the restoration work that very same night--on a Friday, no less! Throughout the entire engagement, both he and his crew were extremely courteous and professional, taking great care to limit the impact and disruption of the restoration work. Julio was very generous in answering all the questions I had and provided excellent guidance when he knew it would be of value. He had all the necessary equipment and expertise to do the job with a high level of professionalism. I highly recommend Just Do It Restorations and would not hesitate to use Julio and his team again.

Julio responded immediately to my post and his team did a marvelous job of repairing walls and…read morebaseboards in my basement after a water leak. You would never know there had been water damage where they had to cut out the drywall and the molding. They dried everything out before starting repairs. I highly recommend them; they are thorough and prompt. Just Do It is also reasonably priced.

If you have issues with water, mold or anything else wrong with your house, I highly recommend you…read morecall Restoration King! Specifically, I dealt with Jason Brandt, and if you can get him, you will be in very good hands on every level. I live in a duplex with a sizable crawl space. There is one small space at the front of the crawl space where ground water seeps up. I had been told by the builder and two plumbers to "not worry about it" and "leave it alone" because it was "no big deal" but I was not satisfied by their answers. It might be a small amount of water but it was at the foundation and consistent and the builder was supposed to have put in a perimeter drain, so why wasn't the water draining? When I needed a professional to address this water problem, I had already ruled out everything other than ground water that the builder had not addressed. It was a small amount of water but it needed to be handled. The builder did not bother to dig a sump pump pit (never mind install a sump pump) and no one could locate the perimeter drain outlet so it was an open question. After getting a number of referrals to vendors who handle this kind of work, I made the round of calls. Many vendors were unable to respond due to heavy workloads and said they could not get to it for weeks or months. Some simply did not bother to respond at all. One made an appointment to come and then did not show up, refusing to even look at the work. Finally, I got a referral to Restoration King from my local neighborhood Facebook page. From the start, Jason Brandt at Restoration King was simply wonderful. When I first called him, I was still investigating. Jason made an appointment and within just a few DAYS came over and looked at everything. I informed him that I might be taking legal action against the builder and told him everything I was doing and still needed to do. I enlisted his assistance to help me in any way he was able and he was willing to so do above and beyond the call the duty and he did! Jason approached the problem meticulously and what I appreciated a lot, treated my house with respect (kept it clean). In the crawlspace, he verified the ground water problem just as the soils report indicated and he also could not locate a perimeter drain. Jason was the only one to point out that mold was beginning to form in caissons around the struts, still minimal but a problem that would grow. I asked him for mold testing and mold remediation and Jason made plans for both. He schooled me in contacting the building department for help in locating the perimeter drain, if there was one (there was). He helped me find a company to scope the drain when I was unable to find one on my own. When the scoping yielded only partial results (due to how the drain was installed), Jason undertook digging in the critical spot to see if there was any evidence of the drain where the water was actually pooling to ensure I had complete information. Turns out the drain was installed well ABOVE the water line (hello, builder?). Finally, Jason made a plan to install a French drain inside my crawlspace along with a sump pump to address the problem completely, once and for all. Restoration King under Jason Brandt completed four jobs for me: mold testing, mold remediation, dig to locate the perimeter drain, and the very large job installing a French drain and sump pump in the crawl space. As I stated, Jason also helped oversee the drain scoping, helped with the building department, and answered countless questions and concerns. During the physical jobs, on every occasion, the work was done quickly, very professionally, and extremely cleanly. I am very squeamish about dirt and had nightmares going into this since my crawlspace entrance is in the walk-in closet, located in the master bathroom, located in the master bedroom (who came up with that idea?). Jason and his crew built a meticulous plastic barrier from the deck to the crawlspace for access and I was even able to secure that space at night. When the jobs were done, on each occasion, I could not even tell that the crew had been there, they cleaned up so thoroughly. My crawlspace now looks many times better than it did when the house was brand new. The drain and pump work beautifully, the crawlspace is dry and clean, and I feel safe and happy again in my home. The outside dig was filled in again so perfectly, you cannot see there had been any disturbance at all. The crew were friendly, wonderful guys. It was a pleasure to have them in my home. When you need work done on your home, it is a stressful endeavor. In my case, by the time I found Jason Brandt and Restoration King, I had already been through the wringer and was wary. It was fantastic to find people who come in and handle the job from top to bottom with integrity and professionalism, treating both the home and homeowner with respect, and doing such a wonderful job on every occasion. I cannot praise them enough.

Don't know if this is still a legit business. Two guys. Quote come in from one of their personal…read moreaccounts not on a business letterhead. Promised quotes a couple times and they never came in. Most of the positive reviews are from 3-4 years ago. Don't think it's the same owners now.