We were very impressed with Comfort Blinds team! We had nothing but positive experience from sales to installation. We will definitely use them again for future projects. read more

Comfort Made Blinds - Bay window shades - Shades & Blinds Near Me - Southern Pines, North Carolina

Great customer service! Ashley and Barry were extremely helpful in choosing products and colors. The installers were efficient and very neat! read more

Very poor customer service! I have 17 Hunter Douglas blinds in my home, I purchased 6 from Comfort Made Blinds in August 2014 and 11 from another dealer back in 2010, all with a lifetime warranty from Hunter Douglas. One of the blinds stopped working so I contacted Hunter Douglas. They informed me that the local dealer would send it back for a fee of approximately $50 and they would make the repairs. They also said I had to use a Hunter Douglas retailer to send it back as that is how warranty repairs work. I took the blind down to Comfort Made Blinds and was greeted by the owner who asked if I had bought the blind at his store. I said I did not know as we had bought some form his store and some from a different retailer, all the same type and color of blind. He looked at the blind and determined that I had not purchased this blind from him. He then said since I did not buy the particular blind from him he would not assist in any way. I said I had purchased several blinds from him and he quickly said but not this one. This was my preferred dealer going forward but obviously it is not any longer. I love the Hunter Douglas blinds but will warn friends of where NOT to purchased them. read more

Comfortmade Blinds gave me free advice that saved me money, hassle, and time. Comfortmade are blind experts, whereas Lowes Hardware staff are blind salesladies. My old shades wouldn't stay retracted. I thought I had a bad cord lock, so I took the shade down to Comfortmade. The guy, who was about to accompany a more important customer back to to her house for a house call, took a couple minutes to help me out for free. He told me how to blow out the mechanism with compressed air and fix it myself. I got home, and it worked! (If it needed restringing, he would do it for $25) Compare that to my experience earlier at Lowes. The pleasant saleslady in the blind dept didn't know the tip to blow the blind out with compressed air. She said she didn't carry replacement parts ( a replacement cord lock typically costs $1) - Lowes only sold new cut-to-fit shades for about $70. She pointed me to Levelors's 800 telephone number and FixMyBlinds.com. She was pleasant, but ultimately no more helpful than my Google search earlier. That's the difference between a blinds expert and someone who works in the blinds department. read more

The products your offer are excellent but your staff is truly the best people. From Ashley who got us started to your remarkable installers, I could not be more pleased with the work and the service. Thank you for being local and caring enough to do everything right! Simply the best. Ingrid read more

Went to store with batteries from my shade-we didn't know manufacturer of shade or where it was purchased. Barry was able to track batteries.Excellent Sevice - The Installers were able to tract down instructions on programming the remote & Shade. read more