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Comfort Keepers

1.0 (1 review)
Open • Open 24 hours

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2 months ago

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Alvita Care - Alvita Care is ready to provide care in New Jersey

Alvita Care

4.0(4 reviews)
12.6 mi

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

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Alvita Care - "I believe that recovery at home is less stressful."

"I believe that recovery at home is less stressful."

Alvita Care - "I believe a diagnosis of Alzheimer's does not have to be a burden to my family."

"I believe a diagnosis of Alzheimer's does not have to be a burden to my family."

Alvita Care - We offer senior companionship.

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We offer senior companionship.

VITAS Healthcare

VITAS Healthcare

2.3(4 reviews)
3.1 mi
24/7 Availability
Available by appointment

I was grateful for the offered 5 nights of respite care at their IPU so that myself and my husband,…read morewho share the job of caretaking for my parents, can attend a wedding. When I dropped off my 98 year old parent who is a dimentia patient, I specifically instructed the staff that he should not be given sedatives because he is very very sensitive to medication and nearly always suffers side effects. I instructed them to use anything other than his Rx medication only as a last resort. Apparently, this warning was not heeded and my parent was given Haldol, an anti-psychotic that not only has a black box warning and known high risk for elderly and dimentia patients, but has also been proven ineffective at treating dimentia patients for behavioral symptoms. On the day he was supposed to be sent home, I get a phone call that he is "too sleepy" to be sent home in the wheelchair transport as planned. They wanted to send him home in a stretcher instead. I asked the unassuming nurse if he was given anything and find out he was given Haldol because he had been 'yelling at night' and lo and behold was suffering side effects of loss of coordination and muscle control. Be warned that your specific requests will not be followed at the VITAS IPU facility. Your loved one may be put unnecessarily in danger with seriously risky and useless drugs even if you request otherwise.

Vitas Inpatient Hospice unit was exactly what my family needed at our most vulnerable time. They…read morecared for my father with the utmost compassion and dignity. They kept him comfortable and cared for him in accordance with his wishes. They were attentive and responsive to his needs. He was not in any pain. They kept me informed and were compassionate at the heartbreaking situation we were in. I am extremely grateful for this facility and its staff; it was a blessing to be able to access it when we needed it.

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VITAS Healthcare
VITAS Healthcare
VITAS Healthcare

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CareOne at Parsippany - NeuroGym and equipment, private sessions

CareOne at Parsippany

2.0(27 reviews)
2.8 mi

I had heard bad things about this facility but I chose to the facility because it was close and I…read morewas going to see my dad every day. We thought he would only be there 1 or 2 weeks which turned into 4 weeks. There is no Rehab facility that is fantastic, exceptional unless you are paying privately for an upscale facility. This is the reality of this type of facility. Care One at Parsippany is clean, does not smell, except for the food at times, it has clean linen (some of the linens have holes and look worn) but they are clean and are changed daily. The rooms are spacious and comfortable. The Laundry service could do a better job with the clothes distribution and keeping the clothes in order, but at least I don't have to take it home and have 1 more thing added to my list of chores. I had issues with my dad's care, with nursing and CNAs but I was called by everyone in the facility from Irish (who gives you her cell phone number for contact) to Danielle the Concierge, Cynthia the Assistant Director of Nursing, Sandra the Social Worker, Karen the Unit Manager, Eli the Liaison Jennifer, Nana, Kaleigh were kind and receptive to my constant questions about my dad and never felt like they were running away when they saw me coming. The list of names goes on. All reached out and helped in some way. I speak up and ask for what I want and need in a respectful manner, I don't demand. I treat people the way I want to be treated. I am my dad's advocate because he is 88 in pain from cancer and has dementia. He finally came home and I did not have a walker and they lent me the therapy walker until we go one of our own unfortunately 3 days later he went back into the hospital and his cancer has spread. The medical team said they were recommending Hospice I chose the same facility because though I would not rate it a 10 as a 5 star hotel I certainly can rate it a 7 or 8 because what they don't have you either ask for it and if they don't have it, I bring in what my dad likes to make him comfortable. Like a special pillow, the soft tissues he likes, his own deodorant brand etc. The reality is that I have to work full time and cannot afford private care and though I don't expect Care One or any other facility to be my dad's babysitter, I do expect them to do their job. If I am not happy I speak to them and have it rectified. I am glad Parsippany has a facility in Town and I can have my dad as close to me especially now that he is at the end of his life. What is the alternative leave him at home alone put a camera in his room and have him wait to either I or my husband come home? Thank you CareOne and the staff for being there for me and my dad at this difficult time. Not sure how long he will be here, hopefully the continue to be compassionate and caring about the jobs they do and the service they provide the community and most importantly the patients that are entrusted to them.

Please don't not apply to activities!!! Director Greta Smith…read moreis a nasty and unprofessional worker. She is very rude and she doesn't want certain patients to be in the day room. She is disrespectful and a hypocritical person. My father was here and she told us to get out of the day room because we were having lunch and told us to go to the dinning room to eat. If I'm paying the bills to have my father to stay here he has every right to eat wherever he wants. I didn't want to mention this but I have witness multiple times of her screaming and being rude to her staff like crazy person . Also noticed her yelling at a resident because he wanted to sit next to the tv at a point where he was going to cry. She seems to like to belittle people. I don't want to imagine what happens behind doors. She sits in her office with a heavy set person and seems to be talking in a way I assume isn't the way to talk about other people which is not acceptable because My father at times likes to go to the day room and could be listening. Please if you're planning to apply to activities please apply or bring your family here try go next door because they are treating my father with more respect and love than this place where there is people who only care to receive a paycheck and have no remorse

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CareOne at Parsippany - Beautiful gym

Beautiful gym

CareOne at Parsippany - Brand new nurse station

Brand new nurse station

CareOne at Parsippany - Lobby

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Lobby

Comfort Keepers - homehealthcare - Updated May 2026

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