They have almost anything you need from a hardware store. They have sales so be sure to ask for the…read moremonthly ad and also they free rewards program.

Friendly staff. Some popular items are always sold out. Can't order online and have it shipped to…read morethe store. Overall, the best hardware store in Mayagüez.

Just had the best experience ever at the Kitchen design center with Rey Casiano!! We made an…read moreappointment and as soon as we approached he greeted us warmly. He was a wonderful and patient consultant. He answered all our questions and gave us a variety of options to change our kitchen countertops. My husband and I really appreciated all the time he spent with us. He was very knowledgeable and so professional! It was an overall fantastic experience thanks to his efforts.

Great local hw store that's both convenient and helpful. Friendly service, they speak English and…read moreEspanol, and it's a family-owned business - you can tell they care about their customers and doing good biz in the area. Picked up some basic repair/spruce-up supplies for a new place I bought in the area, and a couple of the items weren't going to work. Went in with no receipt, and they were quick and accommodating. Swapped out water lines for a different length/type and instead of having the owner give me change for the difference... told him to toss me some teflon tape for the plumbing repairs. He protested, "but still, even with the tape... I owe you a quarter!!!" and insisted that I have a credit next time I come in, ha! (and, of course... "I'll be back") Super nice people. As several other ACT 20/22 people have mentioned, they MAKE KEYS ha- and QUICK too! (was done with 4 sets of keys in about 3 or 4 mins) and also purchased a mailbox lock cylinder that I swapped out (unit didn't come with a mailbox key, sadly) - cost about $6

Great local hardware store speaks both english and spanish and has all the quick needs plus larger…read morecomponents if doing local construction cut down on the time by running locally to get what you need. And for everyone but especially the ACT 20/22 newbies THEY MAKE KEYS

We run Airbnb and Bed & Breakfast. Our dryer broke and rushed to Aguadilla for three day delivery…read more On the day of delivery nada, no call, no explanation just excuses. If you need timely delivery of appliances. I would stay away from Sears in Aguadilla.

My husband buys most of his materials from this hardware store, I was with him when he went their…read morefor window screen , I wanted black. The manager in that department sold us 50 feet of the wrong material . The meterialcwas for gardening, we didn't know anybeter we trusted him.He wouldn't let us returned it either. It's time to start shopping other places.

I normally do not review hardware stores on Yelp, but I feel exceptional service must be noted. And…read morecommended. You can browse all day here and no one will bother you. But if you ask for help, someone will lead you to the requested merchandise and take their time to be sure every question is answered. Two floors with an elevator. Beautifully merchandised and spotlessly clean.

Eco-Tours Must Stop! Owner Karla Santana speaks English as does their Nephew…read more Since Hurricane Maria Home/Business Owners now must pay a %'s for Local Municipal & Local Housing Utility Costs. Santana's (2) solutions introduced to them July 2019 by a local family members visitor recent Alternative Energy Technology Degree Graduate (Solar, Wind, GeoThermal) from upper 50's Mainland: (1) to Save 75% on Water Utility Bill all while Creating Higher Pressure too Santana's Now Sells: 0.5-gpm Faucet Aerator $4.95 1.86-gpm Shower PVC Aerator $2.95 1.86-gpm Shower Metal Aerator $10.95 (2) to save 75% on Electric Utility Bill LEDs cost ~$0.96-$3.98/year to run HUGE Savings! Santana Now Sells: (a) Auto Sensor Daylight Bright Dusk to Dawn Bulbs LED 8-13 W (='s 60-75watts) (b) Auto Sensor Daylight Bright Dusk to Dawn Bulbs LED Floods 16-28-W (=100-150watts) (c) Daylight Bright to Warm Bulbs LED 6-12 W (='s 40-60watts) (d) Daylight Bright to Warm Bulbs LED Multi-packs & LED night Light Bulbs To meet demands for being USA Upper 50's NEWEST VACATION Destination HOT SPOT (parents & students alike feel safer Spring Breaking in Cabo Rojo than Mexico or DR) by Cabo Rojo's VRBO House Flippers; Karla and Ronald will also soon to carrying equivalent High Arch (& Spray) High Pressure Low Flow Faucets for Kitchen/Baths. *If NOT in Stock Karla & Ronald have the quickest turn around ordering! (*NOTE: $ subject to change based on 2017-present Admin USA to China Trade Tariff Wars) Local Testimonial References Upon Request! Lower your Bills by Updating your Hardware at Santana's 787-254-1219.

1. "Variedad" -- Falta de respuesta cuando el producto falla…read moreAunque ofrecen una amplia selección de muebles y enseres, la variedad pierde valor cuando el producto vendido resulta defectuoso y no hay una solución rápida ni efectiva. Tener muchas opciones no sirve de nada si, al momento de una falla grave en un equipo nuevo, el cliente queda desatendido y sin alternativas inmediatas. 2. "Precios increíbles y opciones de financiamiento" -- El costo oculto de la espera Un precio atractivo deja de serlo cuando el cliente termina pagando con tiempo, estrés y necesidad básica no atendida. Ofrecer financiamiento y planes flexibles no compensa el hecho de que después de casi un mes el cliente sigue esperando por una estufa nueva que nunca funcionó, sin una resolución concreta ni una fecha clara. 3. "Servicio de calidad" -- Expectativas no cumplidas Superar las expectativas implica actuar con urgencia y empatía, especialmente cuando se trata de un electrodoméstico esencial. En este caso, la falta de seguimiento efectivo, la lentitud en el proceso y la ausencia de una solución inmediata demuestran que el servicio no estuvo a la altura de lo prometido, dejando al cliente en una posición vulnerable. 4. "Respaldo y confianza" -- La confianza se construye con acciones Como empresa puertorriqueña, el compromiso con la comunidad debería reflejarse en responder con rapidez y responsabilidad cuando un cliente enfrenta un problema serio. Sin embargo, una espera de casi un mes por un equipo nuevo que salió defectuoso debilita ese respaldo y pone en duda la confianza que la empresa dice representar. This is how I feel about their Mission Statement. Horrible service on my Samsung bespoke electric stove. Received defective from day 1 and 1 month past and still counting for a replacement. Their warranty service is Horrible.

The sales process was fine, but the delivery service has been awful. They say they called and we…read moredidn't answer, but they don't call and keep pushing us off a day. We've talked to them constantly and they still can't get it right. We don't know if we will ever get the furniture we ordered at this point. Very disappointed with this business.