OK this office has gotten to big for it's britches. The billing dept. don't know what they are talking about so I got stuck paying for a test that wasn't covered by my insurance. I requested a letter of medical necessary, and was told they don't do that. I called a second time a month later and finally got someone who knew what to do. But because of the delay, I now have to fight with the ins. and you know how that goes. Plus when you go for your appt., you have to set-up your online account (and a long wait cause they overbook). I mean you do it yourself on a terminal in the waiting room! So you are doing their work!!! There is a bunch of girls behind the desk so why do I have to do it? Not happy with this office anymore and will not go back. Time for a new OBYGN! read more