The experience here was not that great. It's not because of the selection of books and other…read morereading materials available or the fact that there are lifesize displays of anime and superhero characters on the upper floor, it's because of the rude staff who, instead of letting me know in a polite way not to sit on an empty floor shelf, raised her voice and used gestures to suggest that I leave the store. I was with my family of 5 and instead of letting them shop there and give them our business, we headed for the exit and vowed not to come back. Luckily we found another Mondadori somewhere else and did not encounter any rude staff working there.