I had a report I needed to file and walked into the police department at 11:45am and was contacted…read moreby Officer Heppler @ 1:12 and completed. Super efficient customer service and great communication

Irresponsible, useless staff. I've been trying to get ahold of an officer to update a police report…read moreand each time I call, the person answering says he's not working. I ask for when he's working next and they "don't have a schedule". I've reached out through email to the officer directly, and have waited weeks for a response or update. Also, when providing the case no., the person is unable to pull anything up, when it was the case number provided on the card from the officer and also provided by the PD when I called days after the incident. People here need to be trained, seriously. These are serious matters at hand and they treat everything so lightly, disregarding the severity of the matter. Talk about laziness.

Pulled over for moving violation (made an illegal u turn)-yes it was a valid stop (I was not…read morethinking and made to turn right next to my house to repark the car. The officer was nice, took the time to explain what I had done and had a friendly calm demeanor. I then realized my license and current registration were in the apartment. He could have cited me for both not in my possession, but did not, allowing me retrieve them. Getting stopped is never fun, but the officer behavior made the experience less stressful.

It all started out so well...a minor accident and the officer showed up…read more He wrote a report which I picked up in a few days. I called him to clarify what he wrote...I know police reports are not supposed to imitate Shakespeare but this one was too choppy. He gave me his number for questions. He has yet to call. Why give the number?? I did not appreciate that I was warrant checked for an incident with a parked car being struck but understand that that may be protocol.

I've been by so many times because of my fix it ticket. I didn't want to officially be a resident…read moreof Daly City but I was pulled over. Luckily he let me go with a warning but gave me a fix it ticket to change my address. The first time I drove by and it was closed but I didn't really think about calling them to get someone to sign off it. I then have been so busy since I got the ticket and was barely in Daly City. I was then gone for a month and when I got back I received a notice in the mail that I need to respond. I thought I had until February to fix it but I still had to pay a fee and get it signed off. I came back to Daly City without my car and my ticket was in my car. I thought a photo copy was fine to get it signed off so I asked my parents to get the ticket from my car and email me a copy of it so I walked to the police station and the office was closed again. I swear I never see cops here. The photo copy didn't work. They needed a certified copy of the ticket or the actual ticket. I had no car to get a certified copy from the court house so I had to ask my parents to overnight the ticket to me so I can get it signed off. I came back a few days later to the police station. The office was still closed. I don't believe it ever opens. I called again and then the police officer came and signed it off! It has been crazy just to get this thing signed off but I am glad it's over. Anyways, has the office ever been open???? I guess they keep it closed forever. Not much happening in Broadmoor. I still don't understand why Broadmoor has it's own police department. This is Daly City to me!

The jackasses at this precinct have half the parking lot designated for their use yet they continue…read moreto stick their vehicles in every other spot they possibly can just to avoid using any of their own, including smack in the middle of the driveway making safe passage impossible. I've been in three accidents in this parking lot thanks to the fact that the cops insist on parking in the stupidest ways imaginable making an already crowded situation with very low visibility a thousand times worse. Of course, there's no one to cite them for parking illegally because their doors are always locked to prevent the public from seeing how little work they actually do in there.

I want to give props to this police station…read more Unfortunately, I have recently been a victim of some aggressive (and illegal) online and in-person harassment and intimidation. Some of the tactics that I endured were terrifying, physically sickening, and in the moment, I wasn't sure what to do. So I called an SFPD office and was told that for harassment scenarios, I would have to file a report in person. So that's shat I did. I pulled up to the Ingleside Police Department (I was a mess, no less), and the female officer was very professional, understanding and helped me right away. There was no minimizing, no belittling, no jokes made. Just straightforward facts and to the point. With that being said, I'm grateful that they were there and receptive to my complaint. And for the record, I want to say "thank you".

The police officers in this station are horribly unprofessional. And what's worse is they are…read morehorribly bad at policing such as trespassing someone (who is doing nothing illegal) from a public area, cannot reasonably articulate a crime for detaining someone for over 30 minutes, and demanding ID when someone has done nothing illegal.

Apparently during a Pandemic SBPD has nothing better to do then to harass a blue collar, essential…read moreemployee such as myself for something as petty and stupid as my truck being parked in my own personal driveway. Twice now Officer C. Anisho has ticketed me back to back days, May 13th and 14th. The space between the street and the front of my bumper is exactly 2' (two feet), but yet i was ticketed for $50 twice. I've literally been parking in my own driveway with my truck for the past 3 years and only once before was i harassed. Not even the common courtesy to knock on my door when they could see me through the window that i was home. What an absolute joke that "code enforcement" such as this is a priority to the city of San Bruno, when why don't they focus on more impending issues? Like the homeless vagrants who live in Forest Lane Park or underneath the 380 overpass between my neighborhood and Tanforan. Or maybe even the transient trash that comes off of Bart and walks our neighborhoods and streets. Nope let's go around and harass our good citizens. I could completely understand if, indeed my truck was somehow impeding the public walkways, but literally 2' of clearance to walk in front of my truck while it's parked in my personal driveway is absurd. I'm happy to see my tax dollars at work. This is harassment and i will not stand for it!

I call them to run a vin number or plate, to insure the bike I was buying isn't stolen. The…read moreuneducated lady picks up the phone and tells me'" we can't run the vin or plate, an officer has to be there" I knew immediately this was false information. I call up SSF PD and ask the person who picks up the phone the exact same question, and sure enough, he ran the plate number and vin and everything checked out. San Bruno PD is a joke

My non-emergency phone call today, was a wonderful experience. Not before obviously, but from the…read moremoment they arrived. I'm disabled, and I had fallen off my stationary bike and it fell on top of me. Unfortunately, I didn't have my phone to call anyone. Like a crazy person, I started screaming for the neighbors, and I was fortunate enough that one of them called the police. Anyway, Corporal Will Smith and the rest of the group that came to rescue me, were amazing. They were very caring the whole way through. Corporal Will Smith gave me a pillow and made sure I was comfortable until the rest of them came. There was no way he could've got me up by himself, as I'm a very heavy person. Anyway, bravo.

I have very little respect for them. instead of Law Enforcement, rather Crime Enabling.. Big Tip: A…read moreClearly marked sign implies there can be no mistaking the meaning. If you're sponsoring or monitoring an event, make a BIG (meaning "Legible " ) sign, or better yet, have a police car or other personnel present to warn folks THEIR CAR WILL BE TOWED, Including the dates and times IN LARGE LETTERS, Not 20 point font. Not only that, there was absolutely no indication of any event in the works. Can't you put up something to let people know something is about to happen? These signs looked like someone had forgotten to take them down from a previous event. See my review of Miller &O'Brien Towing. it's a system designed to gouge the innocent. They know just how to rob people because they work with criminals. Anyone with any decency would not want to associate with these folks, who seem unmatched in their incompetence. We stood in the cold waiting for them to figure out where our car was...then made us wait 45 minutes while they tried to complete the actual paperwork meanwhile the two useless clown faced twits in the office pointed fingers and giggled at us; then we had to call 2 Lyft rides ...when they could have given us a ride to the tow lot. I might feel pity for you if you and your cohorts hadn't squeezed $768.00 from us; for what? Because we're nice people? I guess. And because you're not.

Have called several times about people harassing me and breaking into my landlords property. The…read morepolice department arrives, files a report and then leaves. Nothing ever gets done and the perpetrators continue to walk the area everyday. Im discouraged and see no reason to continue calling the department that is supposed to protect. I truly wish they could do something about the situation but once the event happens, they file a report, and go on their way. Sadly, I dont see how they're supposed to assist besides file paperwork after an incident. Thats all I have experienced each time I contact them. I was under the impression that the police were supposed to help people feel safe but unfortunately, that does not seem to be the case, at least not for these incidents.

The best cops in town! They are very supportive and truly care for everyone. They deserve a lot of…read morerecognition (and a raise) for their hard work as well! Thank you for your service

Here's a huge "Thank You" to the SF Police 911 Dispatch team and the Mission Station team who…read morehelped me locate a family member yesterday. They tag-teamed while on the phone with me to try all the options available, and eventually found him. Also, two members of a community help organization (can't remember the exact group name) kindly offered suggestions. And altho they may not see this review, my heart goes out to three lovely street folks who gave me hope that I'd find my relative.

This has been my local station for 30+ years and I've been in maybe 10 times total, and called them…read moreanother half dozed times. Usually I go in because I need to file or get copies of paperwork, or maybe have a fix it ticket signed off. They don't really seem set up to help you in person anymore. There doesn't seem to be a way to park nearby if you need a fix it ticket signed off (all the former parking is now tow away zones and there is no visitor parking in the lot.) I guess that is a reflection of the times. It seems they are now expecting you to do everything online. I would actually have gone for the online option except I couldn't really wait a week or more for the copy of the report I needed. Discussion with the person who answered the phone was a little tough but I did eventually get the info I needed...and had to drive over to Mission Bay to get the paperwork I needed. Too bad they have streamlined/compartmentalized or whatever and are no longer able to hit the print button at the Mission station. I'm sure someone views this as progress. I'm not so sure I do.

0 Stars if I can. Straight garbage. Tax money going to nothing. Why have police when they never…read morerespond. Got these Mexicans blasting music from 9pm to 3am in the morning right next to my apartment. BEGGED these guys to send an officer out to shoo them away. SAID they would send someone out. 2 hours, nothing. Called them back and they never pick up. Why are we paying tax dollars to these clowns?

I would prefer do things online if possible but unfortunately for car collision report have to do…read moreit in local stations so i went here to try and file a hit and run report, literally standing in front of the counter for half an hour, waving my hands to try and get attention, the front desk lady just casually doing her paper work and pretend to not see me, save your valuable time and go some other stations for your inquiries.