1 star only because it is not possible to give it no stars. I am assuming that the other one star review slipped through and the others have been deleted. I sincerely doubt any business receives 5 stars on Ever.Single.Review.
A very dear friend buried his father after his recent death and this is what happened. It is beyond reprehensible. A family suffers a grievous loss and the funeral home is rude, unsympathetic and totally incompetent.
This is the gist of what happened:
Danny Harbison
7 hrs ·
I don't usually make these kinds of posts, and this won't apply to most people on my friends' list, but this is one that has to be made: The Collins-Burke Funeral Home in Jasper, AL completely dropped the ball on my father's funeral. There were no details about my father's funeral on their website until AFTER the service. My Mother In Law could not even send flowers because of this, and they could give no details on when and where the funeral was being held until just 18 hours before the service.
If you live in the Walker County, Alabama area, I would suggest avoiding this company as being unprofessional, and completely lacking in compassion and basic human decency. As I said, I don't usually make these kinds of posts, but this company seemed to go out of its way to make a difficult time even more unpleasant.
As someone who buried her middle son in Texas in September under the auspices of a funeral home and director who could NOT have been more kind to his stunned wife and our family, I find it morally abhorrent that the home put the family through this. read more
