Dillion is a ROCKSTAR! I always feel like he's right there to help when I need him and he keeps me…read morefully covered & my cost low! I've referred Dillion to many many family members and friends. If you're looking for an amazing agent that will find you incredibly low rates & bundles to cover everything you need and be personable and knowledgeable - call Dillion at Russell Schrader Insurance.

Emily was super energetic when selling us insurance, but totally absent when we needed help. It…read moretook 3 weeks to get guidance on an issue, all along she kept sending me the same information I already had, and would take as long as a week to reply. Really good at "blowing smoke".

Kelly Anderson is such a great agent! She was so thorough with everything thing, answered all my…read morequestions effectively, helped explained all my options, and was very personable. She actually really cared about my needs - I was very impressed with her whole staff and how much they've helped me since her being my agent. I would absolutely recommend Kelly to anyone for any of their insurance needs. Definitely 5 Stars!!!

Kelly is a fantastic agent who is just as friendly and personable as she is intelligent. Her and…read moreher team will take great care of your family insurance needs.

As a broker they offer many insurance solutions. Service is personal , professional and responsive.read more

Whats the point of having insurance and paying the additional roadside when you use it and they…read morecharge you $262 dollars more than the tow truck company would charge. Then when i Asked State Farm if they had an itemized receipt they couldn't get one from the roadside company they use since they third party it out. So unbeknownst to me, this company charged whatever they wanted and State Farm wasn't able to get an itemized bill from them due to an NON DISCLOSURE AGREEMENT!!! What. I called the tow truck directly and they sent me a quote of what it should have costed Verse what I was charged. I paid double!!!! on top of paying the monthly fee for roadside. State Farm and Agero ARE A SCANDALOUS JOKE!!!! Someone make it make sense please. I do not recommend State Farm and definitely don't recommend Agero They BOTH refuse to give itemized receipt. But when State Farm has to pay, they expect one. Save yourself the money and the hassle.

Great rates and Great service exist at this State Farm office , they are dedicated to service and…read morebuilding lasting relationships!

Weston and his staff are always friendly and helpful. They are very trusted and respected in the…read moreWayland community. Highly recommend to manage both auto and life insurance needs.

Excellent insurance rates and customer service. Call 616-455-7060 for a quote today.read more

Would never recommend them to anyone. Worst broker I have ever had the misfortune of dealing with…read more Bad customer service. No make that horrible customer service. Went in to change the coverage on my truck and they dropped the coverage on my bike without being told to do so. So I rode around for two months with no insurance without my knowledge. Almost every time I call nobody answers. If you leave a message don't expect a return call. I canceled all my policies with them. Well at least I thought I did until I noticed they auto drafted my bank account for the month following the termination date. I will never ever ever go through Brett Younce again.

I've dealt with Mike Murphy and three people in the agency support staff for over two years. They…read morehave consistently performed with a high level of expertise and attention to detail. Any requests or concerns I've brought to them have been handled quickly, efficiently and with a personal enthusiasm for securing what is in my best interest. In the past six months I have sold four personal vehicles and purchased one new one, In each instance they have expressed a genuine desire to help me through the transitions I was experiencing. They have consistently been friendly and cheerful. I cannot imagine a better agency to work with.

Awful customer service from one of their agents and the owner himself. Very unclear and…read moreunprofessional communications and an extremely rude manner of handling the situation. I cannot recommend anyone using this firm. Horrible, unprofessional, and demeaning experience.

I have had car, homeowners insurance with this agency for many years…read more When I call to change coverage, I am always first in line. All the different staff I have the pleasure to speak with are all knowledgeable, they get the job done. Several family members also benefit from Allstate. Give them a call.