Terrible customer service! This person doesn't speak Spanish and is supposedly super rude and bossy when answering, but when they saw that I scanned the Yelp code, their Hispanic side came out and they were friendly. What hypocrites! People like that shouldn't be in customer service. read more

COFIS Oral Surgery - Terrible customer service! She it's super rude . - Oral Surgeons Near Me - Corona, California

worse dental office ever! Desiree worse communicator ever. The office will cancel your appointment "because they needed that day" even though you have set the appointment for months already ( through voicemail only may i add). We called and did not get a call back. Do not come here such a waste of time! read more

I had a fantastic experience with Dr. Belton. From the moment I walked in, they were incredibly understanding and patient, especially since I was feeling very nervous about the procedure. Dr. Belton took the time to explain everything thoroughly, which really helped ease my anxiety. Their reassuring attitude made the whole experience much easier than I expected. I'm so grateful for their professionalism and care throughout the entire process. Highly recommend! I also want to give a special thanks to Catalina, & Orlando who made the whole process smoother, and helped calm my nerves before the procedure and even helped me walk out to my car after. (Review written on behalf of Penny Stone) read more

TERRIBLE TERRIBLE TERRIBLE!! Everyone here is just rude and has the worst attitude ever. Unfortunately, my experience with Cofis Oral Surgery was not positive. Customer service was lacking, and communication from the front desk particularly from the office desk lady, Desiree was very poor and unprofessional. Appointment scheduling is extremely slow. It took months just to get a consultation, with additional waiting required before any procedure could be done. This level of delay is frustrating and inconvenient. I would recommend finding another oral surgery office that values patients' time and provides better customer service. SUCH A WASTE OF TIME!! Do not go here at all. read more

Rude office staff!!! They tell you only the patient can go back and then tell you we have more patients coming so go wait in the car!! Never seen office staff so rude!! Came for consultation but will be going to another Dr due to his staff! Wow! read more

This review was 5 stars even before the doctor called personally the night of my son's wisdom teeth extraction to check on his recovery. I was at ease and felt that my son was caring, capable hands based on my phone interaction with the office staff. It took a long time to get the insurance approval due to Covid (and the staff constantly followed up), but once approved, the appointment was scheduled promptly. Even with a swollen mouth, and in serious discomfort, my son commented on the gentle care the doctor took with the extractions (local anesthesia only--so it wasn't the most comfortable surgery). Also, he said was happy with his experience from when he entered to when he left: everyone is on top of their stuff here. He even left with a little "goodie bag," one item being a black tea bag to apply if he should start bleeding. Even though my son is legally an adult, I received a call from the office about 10 minutes before the procedure was over (I waited in the car) informing me of care instructions. She said she would also tell my son, but wanted to let me know about post-care, as well. Talk about going above and beyond! The cutest thing is that they gave my son his teeth to keep in this little see-through package. Yeah, sounds kinda gross, but they actually look really cool. You don't have to keep the teeth if you don't want to (of course) but I think it's a pretty awesome option, if you want a souvenir. :) Again, Dr. Belton and staff are wonderful! read more

COFIS Oral Surgery - Goodie bag with post-op stuff - Oral Surgeons Near Me - Corona, California

our regular dentist told us not to let belton put post in for her new dentures, we did not listen to him belton said her bones were ok for putting in implants, well that was around 2021 and around 10 grand paid to belton, well fast forward to 2025 my wife has to have all post out because of bone lost, our new oral surgeon said different post were put in and should not of been also belton put two post that went into her sinus cavities se have spent over 3500 dollars to have the post belton put in that were infected, now she has to have 3 more done with a bone graft, after we get it all done i have to check to see if the statutes of limitations has expired if not time to talk to a lawyer, p.s. were we told her bones lost began years b4 the post were installed read more

I have been a patient for over 6 years and had the doctor perform 2 implants. After several years one implant crown loosened. I had to pay185.00 for X-rays for the doctor to even take a look! When you pay over 4000.00 for an implant tightening should be included for life. As it turns out Dr Belton was unable to help me as I forgot that Dr Belton did not provide the crown he only performs the surgery and inserting the implant. I forgot that I had to make appointments and pay my own personal dentist to supply my crowns. Needless to say I'm very frustrated and still in pain and need to make another Dentist appointment to get my crown tightened. read more

I was send here by my dentist Very rude receptions don't reply to your called or give you the answers about your questions or issues and they try to give you ridiculous price plus addition add on. Look some where else beside this location read more

My brother had a procedure and everything went great EXCEPT we had to deal with NANCY. We had issues filling the prescription. I called and explained the situation and she was so condescending. Did not matter to her that I explained that I went to multiple pharmacies and they all rejected the prescription for the same reason. One of the pharmacies even called the office and spoke with her and again, same rude attitude. This would have been a 5 star review is if wasn't for the staff, well Nancy. read more

After years of procrastinating, I finally decided to get my teeth fixed. I was referred to Dr. Belton by my general dentist for oral surgery, and tooth removal. During my initial consultation, he went over the process with me, what to expect and how long it would take. My lower jaw needed a bone graft in 2 places, and I needed 3 anchors and implants. My smile had horrendous gaps in it. Dr. Belton took time to walk me through everything and schedule surgery. He is very calm, confident, and has a steady hand. After completing the surgery, I received a personal phone call from Dr.Belton to ask how I was feeling. That in itself showed me that he truly cared about my well-being. His bedside manner is fantastic and I'm happy with the results. I wholeheartedly recommend COFIS' oral surgery 100 percent. Thank you Dr. B! read more

This was the second time I have taken my mom to receive care at COFIS. The first time she had two molar teeth removed and we were pleasantly surprised with Doctor Belton's bedside manner and care. My mom didn't even swell she called him an Angel. He even called to follow up. The back staff is also so sweet and helpful. The front desk staff is very rude though and not personable. Nancy in particular who works at front desk. Truly I hope that her attitude is addressed because her Tone of voice and mannerisms are very condescending. Make being a patient and someone who goes with the patient feel uncomfortable. Both times that Mom has gone to receive care we have excellent experience with the back staff and the Doctor again is so amazing for sure recommend him. Mom and I still give five star because of the doctor and back staff. But truly the front desk receptionist needs to be addressed bc it's not good for the overall office read more

The best I've ever dealt with.i would recommend that anyone needing oral surgery on there teeth to go to this place.There team is very nice and well trained. read more

Most incompetent staff I have ever had the displeasure of dealing with. Office is constantly stuffy and hot and on my last visit wreaked of cigarette smoke throughout the entire office, all while the staff were clueless to the stench. We had told them that we were going to wait outside due to how stuffy and smelly it was inside and they come out to get us thinking that we had left even though we told them we were going to wait outside the office. They must not keep proper notes on patients because they had no idea why we were here and had to ask us twice, insanely unprofessional. I'm 19 and work an office job as well and i can handle customers better than any of the receptionist can. They are very unprofessional and do not take pride in their jobs. If they did they would care to not have the office be stuffy and wreak of cigarette smoke. read more

I was referred to COFIS by my dentist for wisdom tooth removal surgery. I would like to thank Dr. Belton for being so professional, attentive. My wisdom tooth removal went well, Dr Belton gave me a call during the evening to ensure I was doing okay :3. I couldn't have asked for a better place to have my surgery done. Thank you Dr Belton for performing my surgery even with my bleeding disorder as long as I had my medication. I would definitely recommend your services to my friends and family. read more

I first came in the manager wants us to wear masks and gloves. I am ok w masks not gloves. The manager was not friendly. She likes to give orders. I went for my son. I showed her my Medical card. I did not have my son Medical card. The manager did not want to call Medical because they are specialty. I gave her my son birthdate and social. She said no and I had to leave and take my business elsewhere. The manager needs to learn customer service and to go the extra mile for the customer. read more

Dr Belton and his team were amazing. I had to have 6 wisdom teeth removed and they were very transparent throughout. No dentist ever told me I had 6 wisdom teeth but they did. Dr Belton personally called me about 8 hours after my surgery to make sure I was doing okay which was very nice. No hidden fees or anything like that as well. Would 10/10 recommend them for any dental surgery. read more

Jackie answered my call and she was so rude! I had to go to the ER this weekend because my face was so swollen and I got a black eye in the side of my face where Dr. Beaton extracted my Wisdom tooth. On Friday I went to my dentist and they told me I didn't have a cavity but a pocket in my gum and needed to be referred to an Oral Surgeon. The ER gave me IV antibiotics and stronger oral ones. This is an emergency and the lady said we only do extractions and implants. I called back a second time and the lady said we don't have anything until Feb. 2025 and we don't take emergent cases unless someone cancels. This office has to be so good! What happened!!! What a shame and how unethical! I'll find someone else who actually cares before I get a worse infection like endocarditis or neuro involvement. Thank goodness I'm in the medical field and know what good service looks like. This is definitely not it! read more

Had my wisdom teeth extracted beautifully by Dr. Michael Belton. Him and his lovely Dental Assistant took really good care of me, made sure I wasn't in any pain and it was a quick and easy procedure! Would definitely come back! Thank you so much Dr. Belton and I apologize for not thanking you in person I was a little loopy leaving the center but got home safe and I'm feeling pretty good. Thanks again and keep doing amazing work! read more

COFIS Oral Surgery - Me on laughing gas while waiting for them wisdom teeth to get extracted - Oral Surgeons Near Me - Corona, California

Gr. Grewal and staff are the best! Kind, patient, professional, and HIGHLY competent.

The best oral surgery experience. It was a pleasure to see artistry at work. Dr Belton and his staff are world class at what they do. The local anesthesia is administered very sensibly without making unnecessary parts of your mouth numb for hours. The tooth pulling itself? Piece of cake. You don't even know when it's out. I think my blood pressure actually decreased as I was sitting on the dentist chair as opposed to sitting in waiting room. Highly recommended. read more

Thank you Dr. Belton for amazing service. I greatly appreciate you fitting my son in so quickly and for making him feel comfortable during his extraction. God bless read more

ThiS office is a complete vibe! I had 3 extractions and I feel amazing. The energy that was surrounding the surgery was pleasant. Dr. Beltone is great at what he does. I'm so blessed to have been treated by him and his lovely staff. read more

I recently had wisdom teeth removal and I am so happy that I chose this office! Jaky, in the front office, was able to schedule me in right away and the procedure itself was quick too. I was very nervous about it but the staff and doctor were very calming during the whole process. I would definitely recommend this office! read more

Amazing! Took 2 of my daughters to have all 4 wisdom teeth pulled. They were wonderful! Highly recommend!

I wish I could leave a 100 STAR REVIEW! I was so so so scared for weeks leading up to the day of my extractions & all those fears vanished with Dr. Belton! & ALL his amazing staff! I opted for IV sedation and it felt like it all happened within a blink of an eye! Everyone was so nice and welcoming and assured that I was comfortable from the very beginning until the end of my surgery and were so thorough & informative, they really do make you feel at home. After having 4 extractions done, I woke up so surprised that it was over so quick! I didn't even realize when I dozed away and I felt absolutely no pain! Dr. Belton has such an amazing calming presence & truly he is THE BEST! This experience definitely helped me get over my fears because I've had bad experiences before with even regular dentist visits but Dr. Belton & his team are very comforting and compassionate, THANK YOU ALL SO MUCH for giving me such an incredible experience! also thank you to the young lady who offered me a blanket, it's the little things that go such a long way! I never thought i'd be this excited over a procedure but you all made me feel so at ease and so peaceful and Dr. Belton made sure to give me a call that same night to check up on me and follow up with my recovery and answer any questions. I'm truly so happy with the treatment I received, THANK YOU! read more

I'm a super nervous person when it comes to dental work much less having to have oral surgery.Well I had to have another tooth pulled and implant done. This time was a no brainer since I already had one done previously by dr. Belton, I knew that this was the place to go. The staff is top notch and of course Dr. Belton is the best. You will have the best experience you can possibly have by going here. I love these guys for making me feel at ease. read more

Dr. Benton and his staff were very professional and friendly. The office and rooms itself were very clean and loved the feel of the place . Plus, for a dental office, he had some nice decorative artwork on the walls which complimented the rooms, courtesy of his wife. Reason for the visit was for a tooth extraction- wisdom tooth in fact. Of course, I was very nervous going in and he spoke about the procedure and options I could take after the procedure. Prior to go in for surgery as well, I was presented with options for anesthesia. I opted for local anesthesia in lieu of the "laughing gas". Dr. Benton and his assistant were very accommodating towards me during surgery. Also, during surgery, with his calming voice he would inform me if there was going to be a tug, a pull or some type of pressure. I appreciated the fact when I was feeling uneasy, they would numb the area more, so that was a plus. Dr. Benton and his assistant during surgery were awesome and got the extraction done. This was my first time getting a wisdom tooth extraction done, so of course there was more pressure and tugging involved. Overall, my recovery is going well due to the steps for aftercare procedure. The best part though was Dr. Benton giving me a follow up call in the evening and making sure I was ok. Dr. Benton and staff, you are all awesome! Thank you for your service! read more

COFIS Oral Surgery - Oral Surgeons Near Me - Corona, California

I can't understand why they are so rude !!! Wearing mask there's the plastic dividers every where. I was literally Rudely dismissed. My daughter is having a procedure and I wasn't allowed to sit in the EMPTY office . How rude is this. Go wait in your car the oldest woman there said. The younger girl was nice. It's not polite to treat anyone like this. As a business owner this was horrible customer service. But the DR IS AMAZING!!!!! The front are the face of the business she needs to be nicer and change how she speaks in a less aggressive way! read more

Took my son there yesterday, excellent customer service, clean and professional. Thank you Nancy for accommodating my son's appointment. I do recommend this practice read more

Believe it or not.. The front desk ladies are awesome. They are all so sweet and do the extra to help . The dentist and his hygienist (young gentleman) were so gentle and easy going. Spoke to us not at us. Seriously the best dental/medical/vision staff I've felt with in a very long time! I highly recommend them! Thank you! read more

Needed emergency visit for my son to get his severely impacted/infected wisdom teeth pulled. Dr. Belton and his staff were super friendly and ensured we understood everything. They accommodated our concerns and got his scheduled for surgery ASAP. Will send all friends and family here :) read more

Dr.Belton is an AMAZING surgeon! My daughter needed her wisdom teeth taking out and it's been a year trying to find a great surgeon. I came to Yelp and after reading all the reviews we scheduled an appt. I'm very happy with how it all turned out. Today was the day her wisdom teeth would finally be taken out. Less then 45 mins later she was done. She was walked out I can not remember the lady's name but she was very polite and explained everything throughly. Doctor called her earlier this evening to check in on her. Very nice of him! Thank you to Dr.Belton and his whole office staff for taking such great care of my daughter! read more

Dr. Belton and staff did amazing. Got my wisdom teeth removed and could not afford local anesthesia. I was nervous of how much it would hurt without it. During the procedure I felt no pain, a little pressure, nothing I couldn't handle. It was done fast! I was surprised when Dr. Belton said he was already suturing me. Pain afterwards was minimal and am getting by with just ibuprofen. I don't have swelling. All the staff and girls were so kind and understanding. Dr. Belton called me afterward to check up on me. 100% satisfied. 100% recommend this place! read more

Wisdom teeth consultations can be nerve wrecking & uncomfy but staff made me feel very welcomed. Very clean office, the staff are wonderful and easy to work with ! :) got my consultation done in less than an hour & nothing felt rushed. read more

desiree at the front desk is horrible at talking to guests makes you feel very unwelcomed, called me 3 days before my surgery to remind me of a ct scan. she acted like she was in high school being very passive aggressive. she needs to find a better line of work if this one is making her so unhappy. read more

Had an emergency surgery with one of my teeth. They made room for me the same day and couldn't be more professional. I will be back for another implant very soon! Staff member Sonia is hot! read more

I had all 4 of my wisdom teeth extracted here. The dentist recommended to me for this procedure did not accept my insurance so I went prowling online for an alternate oral surgeon and was lucky to have found Dr. Belton's practice. Not only did they work with my insurance, but although they did not do payment plans, they offered an alternate affordable method of payment through CareCredit. From the initial consultation 1 week before, the day of the surgery, to the follow-up visit 2 weeks after, Dr. Belton and his staff especially have been nice, pleasant, and professional, addressing my concerns easily and sufficiently. There was a slight hiccup with the day of the surgery because although they had told me to come in that day, penning me in had somehow slipped through the cracks and I was not on the schedule. However, they managed to move things around to still accommodate me that same day and I truly did not mind waiting the extra hour because their office is very comfortable and aesthetic with the flower pot pens, water bottles provided, and cool air condition. The view in the examination room is very pretty as although it is on the first floor, they have high windows ceiling to floor for one side of the wall. It gave me the feeling of being exposed, but also fascinated and almost even peaceful. The surgery itself, I think went smoothly. They put me to sleep for it and I woke up an hour and a half later with a dry throat and gauze in my mouth. They wheeled me out to the parking lot in a wheelchair because I was still feeling a bit woozy and my boyfriend helped me onto the car. He had been comfortably waiting for me in the cool waiting room the whole time. They provided clear instructions and let me know ahead of time what to expect and how to ensure a more comfortable healing process before they took me in for my surgery. They gave me anti-inflammatory stuff for the procedure and Dr. Belton himself called afterwards and left a message to check on how I was doing. I didn't swell as much as I had expected to afterwards and I didn't even need to use the stronger painkillers prescribed to me. It took a bit before I could eat solids again, but that is to be expected after any oral surgery. Thank you, Dr. Belton, Nancy, Kim, and the rest of the staff. It was my pleasure to be under your care. read more

Not a very good experience with this office. Staff is rude and very unprofessional. When I first called to schedule appointments for my family the front receptionist Jackie was so short and rude as if was a bother for her. So I took a chance to come in and she was still not pleasant at all!! As we were called to the back the assistants were loud arguing amongst each other and using foul language. I was stunned! Who does this! I contacted our general Dentist who referred us and the manager said she already had 2 complaints regarding this situation from their patients and they will no longer refer their patients to Dr. Belton read more

Fantastic surgeon. He performed 2 extractions on my 12 year old son. I don't even think it took 45 minutes. Fast, efficient, professional. He even personally called to check on my son. What was even better was my son's healing time was like a day or 2. He was hardly in any pain and his bleeding stopped fast. I'll definitely be coming back here for any other dental surgery. read more