Our main door was replaced in July 2025 by Florida Window & Door. During the installation, the crew…read morehad to make a trip to Home Depot to purchase a PVC baseboard, and I even assisted the installer in figuring out how it should be placed between the bottom of the door and the floor. The installation itself seemed acceptable at the time. However, as time passed, small paint chips began appearing and exposing the original white paint underneath. The issue became especially noticeable around the square molding. My wife repeatedly used the touch-up paint they left behind, but eventually the small bottle ran out. Considering we paid approximately $14,000 for this door installation, we are very disappointed with the quality and durability of the finish. I contacted the company to report the problem, and they scheduled an inspection for May 18, 2026. We will see how they address the issue, but based on our experience so far, I can only give them two stars.

I called regarding two Stuck windows, I saw 24 y partner says 43, either way it's before 1950 which…read moremeans I Have LEAD PAINT which means they can't help Me but Carl Jeske sure did INFORM Me of what My next step needs to be a larger situation than I had planned for...Carl made Me All Better& once I get that lead paint taken care of I WILL BE CALLING FLORIDA WINDOW AND DOOR AND CARL for the job, thanks Carl

Dan did an excellent job. He was very professional and did the work quickly. I will highly…read morerecommend Mangrove Door Services to my family and friends.

Josh came out to fix & repair windows and replace screens for the whole house. He was fast,…read morefriendly and efficient. I highly recommend Mangrove Door Services, LLC to all who need window and door repair done!!

I went to Gulfstream after finding Indian River was closed. I requested someone come to look at my…read morewindows for problems with smooth operation and two windows with 2 small cracks. I waited at least a week. I had no calls and no one came. I returned to Gulfstream to find out when someone would come. I was told Joe would call me. They said he was busy. She found my work order and put it on top of the pile hoping that would get me serviced. After a month I returned and Joe happened to be in. He said he had called and it went to voicemail and he left a voicemail. I received no voicemail. However he did schedule an appointment for the next month. He did show up on time. He acted as if he didn't like his work. He failed to respond when my wife greeted him. I assisted him with getting windows open and determining the ones with problems. He left and said he would return the next day. He did not return. After a week I returned. He was again in. I told him it had been more than a week and he had not returned. He said he was there 2 days ago and not a week. Then he found his notes and saw he was there when I said. He said he would send me an email with the estimate. In fact he said he would do it right then. He only said it was an estimate. I drove home and opened the email. It was more than an estimate. It required me to sign a form and to pay 50% of the estimate. I returned to the office because the form did not have a way to sign virtually and I had no way to print it. I was right there and he didn't tell me that. On my return I got the attendant to print it and I signed it and handed them a check. It has now been another month gone by and no calls, no reason for the delay. After 3 months + and no work done. I returned today and requested my money back. It was retuned. That is the only plus in their box. The owner was in and signed the check. He did not come out to apologize or to see what my complaint was. That says a lot in itself.

Had a shower glass put in. Communication and pricing were concise and good…read more The glass showed up early, prior to original date!

This company have made it literally impossible to contact anyone. I am a customer attempting to…read morearrange for an estimate for new windows and sliding doors on my condo. I have had them do work for me in the past with good results. Now none of the phone numbers that I am able to find will ring through or even allow me to leave a message. The main # has been constant busy signal for 4 days. The alternate # from the website goes to a voice response service and after pressing 1 announces "There is no one available to answer your call" and then disconnects. A third number provided by the website chat bot is not even a valid number. I've filled out numerous "Contact Forms" on the website with name, phone number, zip code and email address but no one has ever called, texted, or emailed back. Is this company still in business? They don't seem too interested. Do they even care how much business they are losing?

We had our sliding glass door replaced a little over a year ago and we noticed the glass started to…read morefog we called them in Nov 2022 they came out and measured they said they would order new glass. Hence 7 months later giving us a total run around with a story claiming previous owner did not pay supplier for glass so they WILL NOT warranty it. I would not do business with them. Robert Esposito the service manager did nothing but lie

I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

What an outstanding experience! From the minute the sales rep showed me their outstanding products,…read moreto working with the team to measure and install I couldn't have asked for better care. The windows came in ahead of schedule and the installers were so professional and cleaned up everything after. I highly recommend Factory Windows Direct and will be telling my family and friends!

My sliding door was sticking. Brandon diagnosed the problem: worn rollers…read more Repair was done quickly and at a reasonable price. Highly recommended.

I want to encourage anyone whose Slider/Sliders are in need of repair to contact Smooth Coast. I…read morewas thoroughly impress with Smooth Coast from the initial office contact through the completion of the repairs and services. Nestor and his Associate worked on 3 Slider Units in my condo. They "owned" this project and treated the repairs as though they were working on their own homes. I was very impressed and highly recommend Smooth Coast. Our condo Maintenance team recommends Smooth Coast and I am glad I followed their advice.. Joe L Ponce Inlet March 2024

Updating my original review now that the installation is finished -- and I'm happy to say the…read moreexperience lived up to everything I hoped it would be. From start to finish, Elevation Windows and Doors delivered exactly what was promised. Jesse set the tone early on with clear communication and zero pressure, and that same professionalism carried all the way through the project. I especially want to recognize Chris for his hard work during the install. He did a fantastic job -- meticulous, efficient, and respectful of my home the entire time. You can tell he takes pride in what he does. The installation was smooth, the workmanship is excellent, and everything looks great. It's rare these days for a company to follow through on every detail, but this team did. I wouldn't hesitate to recommend Elevation Windows and Doors to anyone looking for quality work and solid people to work with. Five stars all the way.

As a longtime DeLand resident who's weathered more than a few Florida hurricane seasons, I recently…read moredecided it was time to upgrade my home with proper protection. After researching local options, I chose Elevation Windows and Doors (located right here in DeLand at 875 Lakeview Dr), and I couldn't be happier with the decision--truly a 5-star experience from start to finish. I went with their high-efficiency, ultra-quiet, storm-resistant impact windows, specifically PGT WinGuard models that are built right here in Florida for our tough conditions. These windows are engineered to withstand Category 5 hurricane-force winds and flying debris, so I no longer have to scramble putting up shutters every time a storm approaches. The impact-resistant glass provides year-round security and peace of mind, especially living in Volusia County where hurricanes are a real threat. What impressed me most was how incredibly energy-efficient they are--my AC runs noticeably less, and my electric bills have already started dropping even in the peak summer heat. The ultra-quiet feature is a game-changer too; road noise, lawnmowers, and even heavy rain are dramatically reduced. The house feels calmer, cooler, and more insulated overall. No more rattling old single-pane windows letting in heat, noise, and drafts. The entire process with Elevation was seamless and professional. Their team (Jesse and the crew stood out for being incredibly personable, knowledgeable, and straightforward) came out quickly for a detailed in-home consultation, provided a clear, competitive quote with no hidden fees, and explained every aspect of the products and installation. They handled permitting, scheduling around my availability, and the actual install was fast, clean, and precise--minimal disruption to my daily routine. The technicians were meticulous, ensuring perfect fits, proper sealing, and thorough cleanup afterward. They even walked me through how to care for the new windows and demonstrated the smooth, quiet operation. Communication was excellent throughout--prompt responses, updates on timelines, and follow-up after completion to make sure everything was perfect. In a world where home improvement projects can sometimes go sideways, Elevation made it stress-free and delivered exactly what was promised (and more). If you're in DeLand or Central Florida and considering impact windows for hurricane protection, energy savings, and noise reduction, look no further than Elevation Windows and Doors. They've earned my highest recommendation--professional, affordable strength you can trust, built for Florida. My home feels safer, quieter, and more efficient heading into hurricane season. Thank you, Elevation team--you've got a customer for life! Call them at (407) 837-3483 or check out their site for a free quote. 1websitenow , 1computeroutlet