Thank you for helping animals when they need it. Not just cats and dogs like other places. Everyone…read morewas so respectful. Thank you for helping sweet Macy the rat to rest in peace. You guys are real heroes!! all animals deserve respect, go vegan

We brought our Yorkie in after a very severe toad poisoning emergency, and I truly believe the team…read moreacted fast and professionally in a critical moment. They immediately started treatment, gave him IV fluids and medications for seizures and vomiting, and took his condition very seriously. The staff was attentive, and medically I do feel they helped stabilize and save my dog's life. The reason I am giving 4 stars instead of 5 is because the conversations surrounding finances and euthanasia felt extremely overwhelming emotionally. Within a short period of time, euthanasia was suggested multiple times due to the severity of his condition and the cost of hospitalization. While I understand they needed to be honest about the risks, as a pet owner in panic and financial distress, it felt very difficult and emotionally intense without many alternative options being discussed. That being said, I still want to recognize the quality of the medical care and the speed with which they treated my dog. He is now recovering, walking again, and improving, and I am grateful to the medical team for acting quickly during such a terrifying experience.

I honestly don't have enough words to thank Dr. Kagan, Dr Marti and the incredible team- Mitch,…read moreKat, Jamie and everyone else at VEG for saving my 13-year-old dog, Jack. If you are in an emergency, this is the only place in the area I would ever trust. Before we came to VEG, we sat at another ER for 2.5 hours only to be told Jack wasn't 'critical enough' to be a priority and we had to continue to wait. I knew in my gut something was wrong, so we left and rushed straight to VEG. The second we walked into VEG, they saw him immediately, and I truly believe the attentive staff is the reason he's still here today. Jack is a senior with a Grade 5 heart murmur and Addison's Disease, and it turned out what he was experiencing was a life-threatening Addisonian crisis. His care is a delicate balancing act, but for 48 hours, the team was so meticulous, managing his IV fluids with total precision to save his kidneys without hurting his heart. Throughout it all, they treated Jack with so much love and attention; he was as cared for as if he were their own. Seeing my little man walk out of there with high energy and his appetite back feels like a miracle. They didn't just stop at the emergency, either; they even reached out to Jack's internist to make sure she understood exactly what took place so we can have a solid long-term plan for his medications. Mitch, Kat, Jamie and the rest of the nurses were so incredibly kind, and Dr. Kagan's expertise was the only thing that gave me peace of mind during the scariest 48 hours. The VEG team leads with both science and a massive amount of heart. We are so grateful!

I have always had fantastic service at each VEG I've used. My dog had a foreign body obstruction…read moreand her needs were beyond what her general vet was able to provide. I went to one emergency hospital for overnight hospitalization and was very unimpressed by what I experienced. I then went to VEG Ft Lauderdale and was warmly greeted by the staff. Dr. Casali took detailed note of the timeline and treatments my dog had received so far. He was able to communicate his expected treatment plan, at what point that treatment plan could change (depending on response to each step of treatment), and then performed the foreign body surgery. My dog spent 33 hours at VEG, and each nurse that tended to my dog was fantastic and caring. Nahyr, Brit, and Hannah took fantastic care of not only my dog, but of me as I did not leave my dog's side. My dog is a fearful dog, and all of the staff took care to respect her needs. By the end of our time at VEG, my dog was able to be hand-fed by Nahyr and even took a liking to her. In addition to the nurses, the front desk staff were also caring and attentive. As every pet parent hopes to never experience an emergency with their pet, I take comfort in knowing the staff at VEG are ready to take on the challenges this field brings. As someone who has been in the animal welfare field for 19 years, I can safely say Dr. Casali and the whole team at VEG are the example to follow.

Been here so many times on emergency runs and this place serves you right ! There's nothing more…read moreneeded than having you pet secured. Their service is well trained and fast.

The staff at VEG took excellent care of our dog when he started seizures on Easter night. We were…read moreable to be with him the whole time. They were very upfront about the costs and made sure that he was comfortable. Highly recommended.

Obviously it's never a good feeling having to bring your pet to the ER, but Veterinary Emergency…read moreGroup made the entire experience so much easier. From the moment I called to the moment I left, the customer service was truly top tier. What I appreciated the most was how much they prioritized my pup's comfort. They let me keep him right by my side the entire time while they cared for him, which meant everything to me. You can tell they really understand how stressful these situations can be. It was on the expensive side, but that's expected with any emergency visit. DR Alvarez was amazing, patient, and very gentle with my pup. I honestly have no complaints. Thank you!

I am very happy with the specialists and emergency care my male kitten received here. After going…read moreto previously to a different animal hospital twice and my kitten still having difficulty urinating we saw Dr. Simona on 11/24 & within 2 hours she was able to exactly pinpoint the why my kitten was having the difficulty & referred a surgical consult w/ the owner of the practice Dr. Jason. Dr.Jason is also excellent & consulted w/ Dr. Simona because it was something rare to see in a little kitten. Dr Jason first tried a minor procedure to try to avoid doing the major P.U. Surgery and I have know regrets that we did try this first. However my kitten within 48 hours was still having difficulty urinating & we had to end up doing the emergency P.U. Surgery which Dr. Jason came in on his day off to accommodate the emergency surgery which I am truly grateful for. Dr. Jason & the staff including Dr. Rachel and the front desk as well as the nurses kept me up to date during the entire hospitalization process & I was allowed to visit which was great. During visiting hours when an exam room was available the staff was able to let us visit in the exam room which was appreciated and very good for both the pets & pet parents. Post surgery bringing my kitten home he had another complication which became an emergency when he was straining to poop. I brought him back in & Dr. Michael consulted another Dr there I forgot his name but also super nice & they did abdominal xrays and gave my kitten an enema. The enema initially helped but when we got back home my kitten was still not pooping after a few days so I contacted Renee by text the excellent Staff Liason and she was able to ask questions of the doctors for me multiple times regarding getting a temporary medication to help my kitten be able to poop without having to keep coming in for another enema. I also had questions because we can't bathe a pet after surgery & this is the hardest part of keeping the area clean since the pet has a cone on and trying to gently clean the butt the area is very tender and challenging to do. I wish the recheck was a little sooner for this very reason because my kitten won't let me near the area to gently dab it but I did take the Dr's advice to use vaseline there which I think helped a little bit. If you ever had a pet needing surgery wearing a cone these are all things to consider. I am very thankful & appreciate of the entire staff & especially Dr. Jason for helping save my kitten's life. I am also very thankful that I had pet insurance which covered about 80% of the costs. Anyone reading this should just get pet insurance because you just never know when you'll need it. The upcoming recheck is next week about 2.5 weeks after the surgery. The hardest part of the post surgery recovery at home is telling a kitten he can't run and jump. What I have done to keep my kitten from running & jumping is put soft towels and pillows all over the floor and just play gently but even still a kitten will jump on the bed despite my best efforts. The Gabapentin pain meds prescribed makes him drowsy which is actually good for recovery but the pet is still alert and responsive and wants to play. I would definitely recommend this hospital and the internist if you need specialists because the local ER vet isn't able to solve the issue then it is absolutely worth traveling to see these specialists. The only thing I would say could be better is installing UL certified Far UVC Light 222nm to clean the indoor air quality. While most staff did mask upon request the masks were surgical masks which are not respirator masks and don't really protect for airborne particles. Most of the staff were accommodating and masked & put in on the correct way & at least tried but there were some techs that didn't bother to actually put it on correctly by actually having both their nose and mouth covered by actually tying the big baggy blue surgical and wore it like a bandana and this made me uncomfortable when it wasn't done correctly by certain staff but thankfully most of the staff was very conscientious & accommodating. With the Bird Flu cover up happening nationwide as well as internationally and knowing it can be transmitted to other animals including cats as well as humans I would advise all medical healthcare professionals to wear a respirator in any healthcare setting and any public indoor building that doesn't yet have UL certified Far UVC Light 222nm installed in the ceilings. If there was Far UVC Lights sufficiently in a bldg all over with enough coverage then it would be safe enough to be bare faced when the Indoor Air Quality is covered with every square inch. I do know they have UVC in the HVAC which is something however Far UVC light or upper Room germicidal light as it is called or 222nm is still needed for the times we are living in. Read Carl Zimmer's book called "Airborne" for more on this topic & google Dr. David Brenner at Columbia University & Far UVC

I rushed my sweet, sensitive, nine-month-old puppy here the night of May 29th after being referred…read moreby UrgentVet, who was unable to treat him for a blockage in his stomach after being there for two hours. Before I continue, I must say that the staff here was friendly and informative, but my puppy didn't receive the urgent care he needed until it was too late. After we arrived at LeadER, my puppy had to wait to be seen as we waited on his X-ray from UrgentVet. This was not the hospital's fault, but time was very precious, and we were already two hours into trying to get him care. This all started after my puppy swallowed part of a dog toy at some point earlier in the day. He threw up nine times at UrgentVet (I told LeadER this), and was coughing, panting, and shaking. When the X-ray finally came through to LeadER, the vet took my boy in the back to be put on an IV overnight to see if it would flush out the blockage (this was recommended by UrgentVet and LeadER agreed this was the route to take). The next day at 1:00 p.m. when I called to check in (I got a text at 8:30 a.m. saying my puppy was doing well and I felt relieved), the vet said my puppy didn't pass the blockage from his stomach and surgery was required to remove it. I was willing to do whatever it took and approved the surgery. The vet then said he just did a repeat X-ray and saw that my boy had aspiration pneumonia and put him on antibiotics. At the time, I didn't know much about aspiration pneumonia and trusted the antibiotics would help him. Not long after, the surgeon called and told me they were prepping my boy for surgery but wanted me to know that the aspiration pneumonia made being under anesthesia risky. He asked if I was okay with this and I double-checked and asked if this was the right move. He said the blockage was the primary concern and that he'd do the surgery quick. He did mention, again, that it was a risk. I agreed to it, and was nervous, but thought my puppy would come out of it okay. He was a young, healthy, brave boy. Not long after, I got a call that the surgery was done (it was quick), but that my puppy was in critical condition due to the aspiration pneumonia and that I should come to the hospital because they might lose him. I rushed to the hospital. They let me in the back to be with my baby boy. He was on oxygen and couldn't breathe on his own. He was unconscious. At this point, the team was doing all they could. They brought in a ventilator and performed CPR the first time his heart stopped. I kissed my boy and told him to please hang on. I prayed. He didn't wake up. My heart and my world shattered. My sweet boy came into my life at a time when I needed him most. He saved my life, and I wish I could have made the right decisions to save his. My puppy was treated too late. I learned the aspiration pneumonia was due to the vomit getting into his lungs. He was throwing up so much the previous night, but nobody seemed concerned about that. The whole night he was on the IV, the morning after, and that early afternoon, nobody knew he had aspiration pneumonia (I'm making myself sick imagining him in the cage on the IV for hours and hours, in pain due to the pneumonia). They realized right before his surgery when he got his repeat X-ray. Then the anesthesia made it much worse. They should not have put my puppy under in the condition he was in. I didn't know this until it was too late. While the vet refunded my money, it means nothing compared to my puppy's life. I wish they handled his situation with urgency the moment we walked in the door. I wish they treated his aspiration pneumonia first. They did all they could at the end and were supportive, but by then, it was too late. Please don't buy your puppies and dogs toys they can shred and swallow. This is a living nightmare for me. My innocent, loving, playful, happy rescue boy was robbed of his life. The pain of his loss is unbearable.

I couldn't be more satisfied with the level of care and compassion shown by Dr. Kiser and his…read moreassistant. We arrived at the clinic late at night with our kitten, who had a large and deep abdominal wound, and were promptly attended to. From the beginning, everything was handled with clarity and professionalism. We were provided with detailed information about the surgical procedure, which helped us feel informed and reassured during a stressful situation. The pricing was also more reasonable compared to other clinics, and we appreciated the availability of QR codes linking to resources for emergency financial assistance. Additionally, the clinic offered a meaningful discount for cash payment, which made a significant difference for us. Overall, I am extremely grateful for the care my kitten received. Thanks to Dr. Kiser and his team, he is now safely back home and recovering well.

Dr. Kiser has taken care of our cats like no one else. He's absolutely professional and caring. We…read morelove him and so do our cats!

Our 6 year old Yorkie Leo was bit by a large dog on a walk in the neighborhood and suffered…read moremultiple bite wounds. Over the last 3 months, Leo has been a daily visitor to his vet to treat the wounds. He had multiple surgical procedures and daily bandage changes, as well as numerous prescriptions. He had little to no appetite which was coupled with a persistent fever. We had two instances where we visited VEG ER, once for an emergency procedure and another to help with a wound cleaning. The customer service and care we received was excellent. I'm happy to say that after some real touch-and-go periods, Leo seems to have turned the corner and is on his was to recovery. Thank you VEG ER for assisting in Leo's recovery!!!

I would give 10 stars If I could. The doctors and staff are incredible! I have never seen a place…read morerun so efficiently.

I wanted to take a moment to share my experience with VCA Animal Hospital…read more Although the outcome for my cat, Dirk (passed away on 3/15/26), was not what I had hoped for, I truly appreciate the level of care, compassion, and professionalism both teams showed throughout the process. From the very beginning, they made sure not only that Dirk was being cared for, but that I was supported as well during a very difficult time. Every interaction felt thoughtful and genuine. The staff took the time to answer questions, walk me through options, and ensure I felt informed and not alone in the decisions I had to make. What meant the most to me, though, was what happened after. I received (handwritten) signed condolence cards from their staff. That small but meaningful gesture spoke volumes about the kind of people they are. It showed that they truly care - not just about the pets they treat, but about the families who love them. Even though this was an incredibly hard experience, I'm grateful that Dirk and I were surrounded by people who treated us with such kindness and respect. Thank you for taking care of him, and for taking care of me.

We were referred to VCA PBVS by our primary care and are so grateful for the recommendation…read more Everyone - reception, doctors, nurses, support staff, and billing alike - was efficient, kind, professional and compassionate. During our pet's hospitalization, they were available 24/7 and welcomed our visits. We recommend them unreservedly and with grateful hearts.

Our experience with MedVet was unbelievable. The result was heartbreaking but the concern, care…read moreand honesty from each and every person there was an unexpected blessing. We had to make a really tough decision, but they gave us information, time to process and NEVER put pressure on us. Opened our mail yesterday and to our surprise was a card with a HANDWRITTEN message from everyone there that day. That touched my heart and reinforced my feeling that our little guy's last vet visit he was surrounded by people who actually cared about animals. We NEVER felt pressured, uninformed or like we were just another appointment. If you need emergency care for your pet, go to them. They are honest, efficient and most importantly CARING in your moment of panic.

I can write an entire blog about how bad the staff and doctor truly are, but no one really wants to…read moreread a detailed/long post. What I will tell you in short is that they will act overly concerned, will not have any sense of urgency, will do everything they can do to drag it out so your dog stays there. They will also try to convince you to leave your dog there for "observation" all while the clock is ticking and money is racking up. They also took our dog to the back and said she was resting while they watched her, yet when they brought her back to me two hours later, she reeked of pee. She does not ever pee in the house unless she is outside. Would I ever go here ever again, never ever would. There are other quality emergency vets that will take you as a priority, treat you with compassion, and not keep you there forever while the clock ticks and the money goes up. Find another emergency vet to go to.

I highly recommend, Calusa Veterinary. All Drs are great. I highly recommend Dr. Cindy Krane…read more Mitchell Stern, CPDT-ka Certified Dog Trainer YES! Dog Trainers LLC Boynton Beach, FL

Meh, stick with absolute emergencies only and not for regular vet visits or smaller things like a…read morecold or flu To be charged $98 for a 5 min "doctor consultation" to literally be outside in the patio area and not have your pet's weight checked or vitals taken is plain outrageous! Attached is a photo for context My little dog had a cold, and I came in with him. I was literally escorted outside in the patio area in the heat where some patients hang out waiting for their ride or whatever. I had to ask for a lady to move her purse from the "exam table" so the nurse could take my dog's temperature (he did not have a fever like i told them). They then still proceeded to make us wait outside and literally make the doctor come to us. This is a hospital and emergency place first, maybe have grooming and boarding clients go to another separate section with its own door rather than have a sick animal wait outside or separate the sick and scared pet from its owner for the nurse to literally walk the exact same way inside and still spread any virus around. If it's still the same door and same inside walk, then how is any virus not spread if a nurse does it? Anyways, dubious about the science on that one, but most importantly, after 5 years of going there on/off, this was a first for me at this location. If you go to a clinic, the expectation is that pets there are sick, so yes, there will be viruses in the air... if you want to do it all, then make a separate section for sick and non sick pets. Imagine making sick humans wait outside at an urgent care or hospital to not spread viruses to others inside because it is also a nail salon. Not very logical