Reminds me of just about every Banana republic store I have been to. The store is large with plenty…read moreof the items you are accustomed to seeing at Banana Republic. The clothes is really nice, they offer both men and women's clothing.

The Banana Republic has a lot of nice clothes, but their prices are on the high side. For this…read morereason, I shop at the Outlet to find deals and clearance items. I found some good deals including some linen short sleeve shirts at 50 percent off, shorts at 40 percent off, and nice wool pants at 40 percent off to go with my wardrobe. The clearance racks were 40 percent off lowest price.

Great store in the eastern end of the Tilton Outlet Center. Great pre-Thanksgiving deals were…read moreevident. For men, there was plenty of stylish and high quality clothing at very reasonable prices. Fashionable sweaters, stylish corduroys, shirts, and almost every type of apparel, and specials galore. I found the store staff to be very friendly. Not hovering or pedantic. Just there when we needed them. They also offered additional ways to get the most attractive clothing when they didn't have my size. Overall a superb experience.

A huge shoutout to Bailey at the Tilton outlet for the assistance she provided when I was trying to…read moretrack down a jacket over the telephone as a gift for my daughter. She went above and beyond with a great attitude. Such service is not always shown and it was much appreciated.

Cluttered store. I entered the store, asked for a price check. Staff ignored, then walked to the…read moreback. I guess don't bother them. Maybe the rearranging to shelf annoyed them.

Had a great experience here today. I went in looking for a pair of hiking boots/sneakers and I am…read morea size 14. Thought I had no shot, particularly because I wouldn't have paid top dollar for Columbias but wanted something good enough for hiking in the mud...as it is May and I am on vacation up in the Whites. Asked for help to see if they had anything in the back and they came out with 3 pair. I don't even want to say how cheap they were as it wouldn't be indicative of the avg pair but I felt like I robbed them... I will say a great deal of the other options came in near $90-100...not a huge deal and hence the 4 star. Great service though from the ladies working on the Monday after Mother's day!!!

Huge parking lot inside the outlet mall. Sounds good prices. Columbia has always been quality…read more Didn't find anything today, might come back at the end of the week.

We came here to take advantage of the Mother's Day deal, buy one get one iPhone deal. Kasey helped…read moreus on Mother's Day and he was amazing! His customer service was above and beyond. It's the only reason I am rating this spot with an extra star. He deserves 5 but unfortunately we had a second experience that deserves 1. Sadly, the phones we wanted were out of stock and so Kasey ordered them, they would take 2 days to arrive. He gave us a detailed breakdown of all costs in writing and told us we can pick them up and activate them the day they come in. Kasey was off the day our phones came in and TESSA was who we dealt with. Unfortunately Tessa was not pleasant at all and made us feel like we were burdening her by coming in, lots of eye rolling and an annoyed heavy exhale when we told her why we were there. The entire store smelled like fried food and we could see they had a spread of Five Guys behind the registers. Perhaps she was mad she had to help us and sell us accessories to go with the new phones we bought instead of finish her lunch? Tessa went out back and I was talking very quietly and privately with my family and she came back to the front, glared at us and said "what". I was shocked, first of all it's not your business and second, why would you speak to a guest this way? To top off this visit, we were never charged for a set up fee in the past nor were we told during our first visit by Kasey that we would pay an in store set up fee, we only were told about the activation fee with Verizon. When we asked what the in store charge was for and explained it was not mentioned on our previous paper work given to us by Kasey, which she had in her hand, she gave a condescending response that it was for her having my number moved from previous carrier to Verizon (this doesn't explain 2 charges one number was being carried over the other was a brand new number and she didn't set that phone up) she followed up with "I can't wave this fee it's a standard franchise charge". We were also told by Kasey and another Verizon rep at different location that there was a charging accessory package with a free wireless charging station and when we inquired about the accessories package with Tessa she pointed to a wall without looking up to tell me to pick out a case, I did this and when we were checking out she wasn't even going to give me the charging cord, I had to ask for it and we never even got the wireless charger. Really disappointed in her service, she made a comment to my young children when I walked away "wow your mom seems stressed", well the fact that you Tessa have treated me so poorly and have been very rude to us, yes I would seem a little stressed seeing how I'm spending a lot of money and you are treating us like dirt. This experience reminded me that poor customer service is the reason I rather deal with a robot over the phone or click to shop than a deal with a a condescending rude company rep. I hope the owner of this franchise reads this and properly deals with Tessa. Kasey needs a raise and Tessa needs training.

It's really helpful that you are letting me know this two years later on how I can voice my…read moreconcerns to corporate and how you think I still have this issue two years later.

Stopped in to get some shoes for the grandkids and they had many options. We enjoyed stopping in…read moreand shopping the various aisles. The staff was very helpful. I really liked the many options for men, women, and children.

Horrible customer service. Unpleasant, rude personnel. No one says hello, or can I help you, or…read morethank you when you purchase their items. Unprofessional to the hilt. Prices are good, which is the only saving grace for this place.