Barnes Photography is terrible, Terrible, TERRIBLE!…read more
I never write reviews - good or bad. I haven't the time or energy to spill vitriol at a business that wronged me. But I'm making an exception for Barnes Photography in East Brookfield, MA. And this is long, LONG, overdue...
Heed my warning! Steer WELL CLEAR of Barnes Photography at ALL COSTS! Caveat Emptor, baby ... Let the Buyer BEWARE!
It's been YEARS since I got screwed over by Barnes, but it STILL stings like it happened yesterday! Every time I drive past by their deceptively charming little shop on the hill in East Brookfield, TO THIS DAY I feel, literally sick to my stomach over the mistake I made patronizing their business.
My tale of Woe started when I was living in East Brookfield and I had my then-toddler son photographed at Barnes. Its been a long time, so my numbers may be a little off, but the bad experience is still acute. After paying a ton of money and going through the shoot, we arrived for the 'showing' some weeks later and were disappointed to see that my toddler son, who was to be the focal point of the large portrait photo was extremely small in the shot. There was so WAY too much boring background and not nearly enough of our precious son. So we asked them to adjust the portrait so the subject was more prominent in the picture. Weeks later when we went back to them for the big reveal, we saw that our son was, indeed, larger in the portrait, but the proportions were all messed up. He had this gigantic Charlie-Brown sized head and his legs and feet were extremely small. To this day its hard not to laugh at the picture. But, our boy's expression was really cute, we spent a boatload of money for the shot, so we just accepted it as is...
I should've learned my lesson then about Barnes, but no... not foolish me... Not stupid, stupid ME! I figured the first experience was a fluke...
Instead - clearly a glutton for punishment - I went back a couple years later for baby pictures of my daughter. We did the shoot and I paid over $800 up front. There was, admittedly a lull after the shoot before I could scrape up the balance, as I was sorting through some home issues. But eventually, I reached back to them and asked them for the portrait.
They said they didn't have it.
I asked for the films.
They said they didn't have them.
I asked for my $800 back.
They said no.
I asked for SOME of my money back. Even a LITTLE...
Coldly and brusquely and ENTIRELY UNSYMPATHETIC to my plight, they replied, "Nope."
How on EARTH is it that a professional photographer just LOSES an expensive, PAID-FOR portrait?!! How on EARTH does that same professional photographer just LOSE the PAID-For films?!!
I wrote them and called them way quite a few times back then but their constant rejections just wore me down, so I did what they'd counted on... I gave up.
But now, Yelp has come along so FINALLY I can get this off my chest!!!
Today, what do I have to show for my experience with Barnes Photography after spending well over a thousand dollars and not a few sleepless nights and drive by stomach aches? Just a weird picture of a boy-pumpkin-head with Barbie doll legs sticking out of the bottom that we're storing in the attic to spare my son the humiliation; and absolutely NOTHING to represent my daughter in her toddler years. "Where's MY portrait, Daddy?" My girl asked, once, noticing her portrait is conspicuously absent from our household.
I've pretty much let it go, but next week we're hosting a college graduation party for my daughter. When it was suggested we display her baby portrait at the hall, it brought back all the misery of that dreadful Barnes Photography Experience.
Folks, there are LOADS of professional photographers out there you should absolutely choose instead of Barnes Photography. Heck, a good I-phone has made over-priced so-called "Pros" like Barnes Photography pretty much obsolete. Trust me, you can take better photos than they can.
Save yourself the money and aggravation and STEER WELL CLEAR of Barnes Photography.
YOU'VE BEEN WARNED!!!