I have been going to Adriana for about 8 months, and she has truly changed my life. I struggled…read morewith acne for 12+ years and tried so many different treatments, but never saw lasting results. During my consultation, Adriana created a very thorough game plan for me that included facials, chemical peels, microneedling, and products tailored to my skin. I started seeing results after my very first session, and my skin has consistently continued to improve ever since. I am so happy with the state of my skin now and fully trust every recommendation Adriana gives me. She is incredibly thorough, knowledgeable, and genuinely committed to my skin journey. She also makes me feel so comfortable at every appointment. 10/10 would recommend Adriana and SkinSpirit University Village!

I got a diamond glow facial from Sarah Fu and LOVEDDD it! She was a great practitioner for my first…read morevisit and explained all the steps prior to doing them. Educated me on what was going on with my skin and how I can help it. Very relaxing experience as well!

I met with 3 very nice professionals today. I did the cool…read moresculpting. Nurse Nahjae explained the procedure beforehand and made me feel very comfortable. Blake (at the front desk) is always cheerful and helps with appointments and other jobs. Lina does appointments etc., is pleasant to work with, and brought me coffee.

Sadly, just like the reviews said: I booked a $1600 package, scheduled a session, and they…read morecancelled my appointment less than 48 hours ahead of time. I even asked my point of contact about this exact issue and she assured me this wouldn't happen, but it did! As a busy mom with a young toddler, this is extremely disappointing given that I needed to arrange childcare for my appointment. I requested a refund on my package and wasn't even able to speak to a manager about the situation; they said they'd send an email to someone but there was no guarantee. So disappointing!

I've been a client of Siobhan's for 21 years now (I know, she looks like she's maybe )! If that…read moredoesn't speak to how good she is at what she does, then I don't know what would! I've had several laser hair removal treatments (I'm one of the lucky people with extremely stubborn hairs and a lot of them). I haven't had to do any touch ups and it's been over 8 years since I've finished treatments. I've been receiving tattoo removal treatments for a couple of years now (not nearly as consistently as I should though)! The two that she has been treating have faded considerably. Both were very old and very dark and I didn't have much hope that they would lighten very much. Boy was I wrong. They have faded so much that some of the line work has disappeared completely. Initially I went into it just hoping that she could lighten them up enough to have coverup pieces done over them. At this rate, they might actually be completely removed! Amazing. Today I just received my first IPL session to correct redness and some melasma. I expected it to be uncomfortable (it was not at all). She prepared me that it may feel like a minor sunburn afterwards and I may notice some redness and swelling. It's been several hours and I haven't experienced any of those things. Siobhan is basically magical at what she does. All of these treatments are an investment for sure, but laser treatments are definitely not where you want to skimp. ALCOS is competitively priced and I wouldn't go anywhere else. These women know what they are doing and are always professional and knowledgeable in every treatment that they offer.

I scheduled an appointment for IPL consultation. Prior to the consultation, I received numerous…read moretext messages, phone calls, and emails asking me questions that would be asked during a consultation. The provider determined I would not be a good candidate prior to treatment. To my dismay, I learned this clinic attempted to charge me an $85 cancellation fee for not following through with their "treatment" (extremely predatory practice, especially since I said I'd contact my dermatologist for medical advice before moving forward with any treatments). Seattle Aesthetic Laser is trying to falsely claim I "cancelled" my appointment, or didn't show up, when nothing could be further from the truth. I engaged in extensive consultative dialogue with the provider spanning the course of DAYS. The only way I could get out of the cancellation fee is by agreeing to a different form of treatment their clinic offers (surprise, surprise). Obviously, I told my card issuer to reject the charge as fraudulent, but on principle, a respectable clinic would never treat patients this way or try this scam.

Jane was amazing!!…read more She squeezed me in at short-notice, made me feel so comfortable and made the process completely painless. I'd been a bit scared to get a Brazilian wax as my last appointment at a previous salon was extremely painful, but she was so knowledgeable about different hair types and made the situation so quick and comfortable. She even taught me more about the kind of wax that works best for my hair, and we were able to talk and laugh through the entire appointment. She's already made a lifetime client out of me, and I will absolutely be telling all of my friends about her! I'm so happy to have found a waxer I can trust!

I've been seeing Jane for bikini waxes for over a year and it has been wonderful. She is…read morecommunicative, accommodating, and kind. And her service is excellent! I have sensitive skin and she worked with me thoughtfully to find a wax routine that worked best for my skin. I recently moved further away but I continue to see Jane because there's no way I can find better. Top tier service for reasonable pricing.

Absolutely phenomenal experience!!!…read more Blanca is the BEST! I had a custom facial (with dermaplaning) tailored specifically for my skins needs. Every product used felt luxurious, and her techniques were both gentle and effective. Blanca has a magical touch!!!! I left with skin glowing, hydrated, and noticeably smoother. Hands down the best facial!

Clean, professional, safe. I went for laser hair removal, had my first appointment with a Dr and…read moresince then have seen a technician.

Amazing in every way. Julie greeted us at the door and she…read morewas so sweet and showed us around and answered any questions. My first impression of the facility was that it was clean and reminded me a little of Scandinavian style with light wood finishes and simple, classy design. There was a cozy place with chairs and a couch and a fireplace to lounge in, with turmeric ginger tea, strawberry water, regular water, and a few snacks (I didn't have any, I think it was nuts and dried fruit?). The locker room was spacious with a sauna, two huge showers, two toilets, and a changing area with lockers. some toiletries were provided as well. I appreciated that the lockers had a keypad so I didn't have to carry around a key. You can change in the changing area, but if you want more privacy, you are encouraged to go behind the door of the shower, where there's plenty of room to change. The sauna was nice and hot. Loved it. We both opted for the Om package which included a facial and a massage with one enhancement of choice. I have to say, the massage tables here are the most comfortable ones I've ever experienced. They are heated for your comfort, although they can turn off the heat if you run hot. My massage with Allison was lovely and super relaxing. Afterwards, I was brought back to the lounge area where I met up with my friend again and waited for my facial. The aesthetician, Kat, immediately gave off warm and friendly vibes, and I knew right away that she was going to be great. Her recommendations were spot on and her technique was fantastic. Again, so relaxing and I wish I didn't have to leave. Hands down the best facial I have ever experienced. We were allowed to check in an hour prior to our appointments and stay as long as we wanted it afterwards We ended up staying and talking for a couple more hours and enjoying the atmosphere. Every single person we encountered was kind, helpful, and seemed happy to be there. They have product recommendations at the end, but no hard upsell which I appreciated. I will 100% return. My friend and I both loved every minute of our day today.

Me and my sister booked facials here.The facility is really nice and the therapists are friendly. I…read moretried the luzern facial. Howevr my facial experience was kind of ok, nothing amazing to talk about. For the price they charge I feel like it's a a basic facial and kind of felt quick. The main desk lady specifically asks if you want to a 20% tip for the therapist instead of letting you make the choice on the device in private.I found that kind of tacky, it's an expensive service as it is and customers should be allowed to select what they would like to tip. Can't really recommend based on my experience.

Dear Allure Esthetic Team,…read more I am writing to express my gratitude for the exceptional care I received during my recent surgery and post-op care. I would like to extend my thanks to Dr. Sajan, Dr. Khezri, Chansotie, Tina, and Shelby for their professionalism, kindness, and expertise. Dr. Sajan was very honest with me about what I could expect from my surgery and made sure I had a realistic goal for my physical results. He was professional, caring, kind, and funny throughout the process. Dr. Khezri was also kind, caring, and funny. My sister mentioned that he stayed with the staff and waited until I was in the care of my sister before he left to go home for the night. Chansotie and Tina at the Kirkland office were both very helpful before and after the surgery. They were knowledgeable, kind, and caring. Shelby at the Seattle office was so sweet, kind, helpful, and understanding. She has a wonderful bedside manner, and I wish she would have been at every one of my post-op appointments. I am only a couple of weeks out of surgery and am pleased with my results thus far. I came to Dr. Sanjan from another state to fix a prior breast lift and mini tummy tuck. I will update you during my process. Thank you again for your exceptional care. I would highly recommend Allure Esthetic to anyone seeking medical care. Surgical team: Dr Sajan, Dr.Khezri (anesthesia), Chansotie (nurse), Tina (PA). Post-op care: Shelby (MA) Sincerely, Danika Bowman

Update: removing my previous review because I was compelled to by Dr Sajan and his team. Sajan…read morehimself was very gender affirming and did a good job with my reconstructive mastectomy, but giving three stars for the shady and scummy business practices afoot. Great care if you can dodge and weave the pitches for $500 serum.

Having gone through electrolysis a time before in Texas, I was prepared to deal with a lot of…read morediscomfort. I mean, a needle in a follicle with electricity. Damn. Shelley was lovely and accommodating and her hypoallergenic dog was an amazing comfort. That said, I know she would accommodate anyone anti-dog. But I digress... Shelley was thorough and it didn't hurt all that much. I think it's her pleasant chair side manner, that cute doggie, and her state of the art equipment. Go to her!

I started going to Shelley a little over a few months ago…read more Shelley is great and she has a very accomodating schedule. I'm very glad I opted for electrolysis because it is the ONLY permenant hair removal process available. I thought laser was but you have to go once a year continuously. Electrolysis isn't all that painful and beats going to salons or doing messy home waxing.

Do not walk, RUN to Penelope and the Beauty Bar! The Facials? AMAZING. The nail bar? STUNNING. The…read moremassage? Life changing. Best way to invest in self care.

Most of the less than 5 star reviews listed here are accurate. The ambiance and amenities could…read moredefinitely stand to improve enough to match the experience and service you'd expect staying at The Fairmont, the hotel within which this bar is colocated. I'm afraid that's not why I'm leaving a review. I'm leaving a review because I've never left a massage feeling less relaxed than when I arrived. It wasn't anything I could ask my provider to adjust, like pressure level, it was just very poorly executed, awkward, and uncomfortable. This was a $325 massage and I would hope the therapists are trained well enough to keep their nails from interfering with the therapy and send you home feeling better than when you arrived. This was my second time visiting and both occasions were similar. Different therapist each time. I'm also disappointed by the owner's responses on reviews here where accusations are made regarding the truthfulness of reported experiences. My sale ID from my receipt is 470227. Penelope is a mismatch for its location. I wish it weren't! What a great opportunity Penelope has here. I'm afraid they should let someone else with more experience operate the space and relocate to somewhere along Aurora where they don't need pesky things like certifications, training, credentials, and amenities. Edit: I received an email response where the business chose to double down on the same type of feedback they provide to others on Yelp. Very dismissive. When all you can do is point a customer to your website as if that resolves issues, I don't know how you continue to attract new customers. Dropped the rating from 2 stars down to 1 star for that reason. !!! 2ND UPDATE: Hoist by their own petard I suppose! They sent a multi-page email threatening me with "defamation, business disparagement, and tortious interference" if I did not take down my review. They scrutinized my booking history (debating whether this was my first or second visit, as my previous visit was booked under my partner's name) and even admitted to digging through my Yelp history to criticize my other reviews. Does this seem like a good response to negative feedback to you? There are other spas at hotels in downtown Seattle, I'll certainly be visiting one of those next time and I recommend you do the same if you don't want to be threatened with legal action if you don't enjoy your massage.

My Derm provider (Andrea Jones PAC) is the best. I drive quite a distance to be her patient and…read morehave her treat my BCC.

I previously left a poor review last year because nearly every visit resulted in waiting at least…read more15 minutes past my scheduled appointment time. The manager replied at the time, acknowledging the issue and saying they were "fine-tuning appointment durations" and making adjustments. Wanting to give them the benefit of the doubt, I decided to try again this year. To be clear, the front desk staff and nurses have always been friendly and professional--no complaints there. During this most recent visit, they explained their internet was down, so I tried to be understanding. My appointment was at 11:50, but I wasn't called back until about 20 minutes later. After a brief conversation with the nurse, I changed into my gown and then waited another 15 minutes before the doctor (Andrea Jones) came in. She didn't apologize for the delay--just said, "Hi, thanks for your patience, welcome back." After waiting roughly 40 minutes past my appointment time, I expected a bit more acknowledgment, but I let it go. This was an annual skin exam. Dr. Jones asked about a mole on my cheek that had been bothering me last year, so I explained that I had it removed by another dermatologist a few months after my last appointment with her. I told her the area didn't completely smooth out after being shaved off, but that I wasn't eager to go through another cutting-and-healing process unless there was a less invasive option, like laser. She confirmed there wasn't, and said punching it out might be the best option. Somewhere in the conversation, things seemed to get lost in translation. I said I was tired of dealing with it, and she took that as me agreeing to another procedure. She then told me it would cost $750 since it was cosmetic. I was confused because I never said I wanted a procedure done. After we cleared that up, she responded: "Oh, then why are we even talking about this? We're just wasting our time talking about something you're not interested in treating." Like, I'm sorry--I'M wasting YOUR time?? Talk about RUDE. She had asked about my cheek, and I was simply answering her question. I never said I wasn't interested in improving it--only that I didn't want another surgical cut. That is not an appropriate way to speak to a patient. We continued with the skin exam. She mentioned my scalp looked irritated, so I explained the recent issues I'd had (acne flare-ups, scalp psoriasis, etc.). She listened, but showed no empathy for the stress or frustration I'd been dealing with. Her only response was, "Well, we can do a patch test," which felt more like another upsell than genuine care. Overall, she showed zero concern, and it felt like she was eager to end the appointment once she realized I wasn't planning to spend extra money on treatments or tests. Basically a 50 minute appointment for 5 minutes of the actual "Doctor's time". I gave this place a second chance after my poor experience last year, hoping things would improve. Unfortunately, today's visit confirmed the opposite. I will absolutely not be returning. Not now, not ever.