My boyfriend and I were on our way home from a wonderful camping trip in the U.P. last Friday when…read morethe CV axle in his truck failed. We called and from then on they went above and beyond for us! They got a tow truck out to us (40 minutes away) within the hour. When we got to the shop John realized they didn't have the part anywhere in Newberry, so he ordered it immediately and said he could have the repair done first thing Monday morning as the part would be in Sunday night! He then brought us to multiple hotels as some were completely booked with all of our stuff until we found one with vacancy! His wife Kathy was even kind enough to let us use her car for the weekend so we weren't just stuck at the hotel! Very reasonable prices and EXCEPTIONAL SERVICE, they saved the day!! Very kind, generous, thoughtful, wonderful people, if anything ever comes up again up there I will be returning, and would recommend this amazing, family-owned company to ANYONE AND EVERYONE!! A million times thank you for all you do!!!

A few days ago I found myself stuck on a surprisingly impassable road. (The sign said FWD, which I…read morehave. It neglected to mention you need about 2 ft of clearance, which I don't.) We were about an hour away from Newberry. Rich was on-site one hour and ten minutes after I called. Pulled my vehicle out without a problem. The bill was approx. $400, which I consider very reasonable considering how far I was from Newberry and the difficulty of my situation. Rich was professional, but friendly and personable. Recommended a Newberry restaurant to us, which turned out to be excellent.

Girlfriends, broke down, girls trip to the UP middle of nowhere...We got LUCKY when we found…read moreBurbachs! They worked us into their busy day, had us fixed and back on the road in less than 2 hours! WOW, took a bad situation and made it such a positive. Just wonderful, highly recommend! Sent us on our way saying "You Ladies make it home safe now"! A+++

While on vacation in the area, our cars check engine light came on as we were driving. I called…read moreNorth Point Repair and the man who answered the phone was very kind and told me to bring our car in. I was nervous that we would not find open as it was a busy holiday weekend. I was grateful that he was open and so accommodating to us when many shops were closed. When we got there he hooked us up to the sensor machine, diagnosed the issue and then fixed the problem. We thanked him and were able to continue on with our vacation as planned.

Jack sanders of North point repair LLC is top notch!!! I became stranded , after normal work hours…read moreand he responded within minutes to help me, a damsel in distress for sure! He fixed my car within an hour and sent me in my way!! I wouldn't hesitate for one second to call him for your towing and auto repair needs!! As stressed as I was about my situation, he calmed my nerves and made me feel confident that he would take care of me!!! AND HE DID!! I can't thank him or praise him enough!

Just had my pickup in to replace the door window apparatus. Winter is not the time to have a…read morewindow that won't go up. Lance and his guy took great care of me and got me in and out pronto. I couldn't be happier with the service and quality of the work. Who says you can't have it done fast, done right, and done reasonably priced. Best thing is I don't have to stress the next time I need something done, I know just where to go. Thanks again!

I took my car here last week while visiting family in Newberry. (My brother backed into it by…read moreaccident). They were unable to fit in the work I needed within the time I was going to be in town, but they removed the damage that was keeping me from being able to open the driver's side door and wrote out an estimate for the repairs to give me an idea what it was going to cost when I got back to Kansas City. They refused any pay for doing so. I found them to be professional, friendly, and responsive and definitely recommend them. I was referred there by the Ford dealer in Newberry.

My husband and I were traveling in the UP and we discovered a slow leak in one of our tires. No…read moreknowing where to go, we found Fox River Tire Shop and repair. We called and made an appointment. They got us right in and treated us like family. It was nice, clean, and the best customer service. We were WELL taken care of. I highly recommend this wonderful family-owned business.

I wouldn't go there as long as Jon berry is working check Michigan court cases 3 felony arrest for…read morechild abuse make up your own mind but I'm not putting my children anywhere near him https://micourt.courts.michigan.gov/case-search/court/D93~2/case-details?caseId=2026-26-085-FY-FY-01&tenantKey=D93-77-1620685-00-00&searchUrl=%2Fcourt%2FD93~2%2Fsearch%3FlastName%3DBerry%26firstName%3DJon%26middleName%3De%26page%3D1

if you need work done on anything mechanical give Rob a call. Not only is he a gifted mechanic but…read morealso a dedicated and trustworthy one. My experience with Rob could not have been better. Long story short, I was on vacation on Labor Day Weekend and had a serious mechanical issue arrise on Saturday August 31st. Rob took time to diagnose my problem on his birthday and had me return on Sunday and fixed my problem . I cant say enough about Robs kindness and integrity. I I could give more than 5 stars I surely would . Please give Hutchins Homestead a chance , you will be glad you did !

I got stranded about 30 miles out of Newberry. I live about 6-7 hours away and I was on my way home…read morefrom camping. The tow truck driver (from 30 miles away in Engadine) suggested Rahilly Ford, saying they are good and quick. Yes they are. It was late in the day but they took my van right in and started trying to find what was wrong. At closing time it looked like it was going to be the computer, which is no longer made by Ford. They would check the nationwide network and if that failed they would send the part out for rebuild. It might take a week. I was going to have to rent a car to get home and come back in a week to pick up my truck. Tom drove me and my 2 friends around town so we could find a motel. He gave me his card with his home and office numbers on it and told me to call if I needed anything. The next day I found out that there was not a rental car company that would do a one-way rental (even at the Soo airport) . I called Rahilly's and they said they would rent me an SUV(we had camping gear, etc) for about half of what everyone else wanted, plus he would let me keep it until the van was done and I could drive it back when I picked up the van, and they would waive the mileage. I said, yes, please! About an hour later, Tom called me and said I might want to hold out on renting a car because the mechanic thought he had figured out what was wrong, so if I just gave them an hour or so, I might not need to rent a car at all. Sure enough, Peter found some wires leading to my gas tank that had been chewed by an animal, which apparently is not uncommon up in the UP :-) Not only did they make me a priority but they wouldn't rent me a car until they were sure I needed it, AND they gave me a break on the bill, and the parts were cheap. :-) a class act all the way around. Thanks, guys!

Do NOT have you vehicle serviced here. Spent 5K on truck engine repairs only to be having the same…read moreissues less than 1000 miles later. It is under warranty from the work they did and they are refusing to work on it claiming it is my fault somehow. I have had the truck back in twice trying to give them the chance to resolve the issue which they clearly are incapable of and instead of outsourcing or being honest they'd rather point the finger at the guy who simply paid a bill. Customer service from the owner down to front desk is appalling. Worst experience ever!!