Un hospital donde te anulan las visitas sin previo aviso, y una vez vale pero me lo han hecho 3…read moreveces. Son unos sinvergüenzas. Encima ellos dicen que si te han llamado claro, pero el registro de llamadas de mi mvl dice lo contrario y se puede demostrar .No lo recomiendo para nada, ya que es perder el tiempo. Además médicos sin experiencia que se pasan la rueda y te mandan a otro especialista porque ellos no tienen ni idea. No les pongo un cero porque no me deja.

* read the Google and trust pilot reviews instead!…read more I had a horrible experience at the blood department today (ground floor). I tried to speak Spanish but admittedly my Spanish is very limited. One very nice receptionist offered to speak English which I was grateful for. I was there to get repeated pregnancy loss bloods. I was told to go to the fourth floor (gynaecology) who were very helpful but confused as to why I had been sent there from floor one (blood draw department) to ask for a 'pack' when I had already received authorisation from gynaecologist at CIMA. When I returned to the blood draw floor (ground) I tried to speak in Spanish again but found I couldn't explain myself. I reverted to English and found two extremely rude receptionist's laughing at my accent and laughing when I tried to speak Spanish (I am learning but new to it). I put a cup of water down which was accidentally spilled when the receptionist moved some papers. I said 'sorry' for leaving the cup there. The two rude receptionists began openly laughing and were mocking my accent saying 'sorry' 'sorry' and were obviously laughing together in a room of myself and other patients. I have never felt so humiliated. This was not what I needed before going for repeated pregnancy loss bloods, something I wish I never had to do. I asked the receptionist who could speak English to please be more respectful to patients. Especially when they don't have the language yet but are trying. I was extremely nervous and upset then going in to get bloods drawn. The two rude receptionists also demanded other patients went to get a ticket, despite patients telling them they couldn't because the machine had run out of paper. Overall, I have never had any other issue with a different department in CIMA, only the ground floor staff at the blood draw. I'm placing a formal complaint to Sanitas about this experience also, something I don't usually do but feel I have to on this occasion. Hope I never have to deal with them again and I no longer have faith in their ability to care for patients.