We have been coming to Dilworth Animal Hospital since we moved here more than 14 years ago. At that…read moretime, we had two older female cats, and one that needed special attention. We now have an orange male tabby. Dr. Matthew Wheelock is amazing. He is easygoing, great with the pets and his advice and recommendations are always welcomed. His office also calls several days after an appointment to check in and make sure our cat is doing well. Even though we lived in Uptown when we first started coming, we continued come even after we moved about 35-40 minutes away. The new facilities are superb and the staff is always engaged and helpful. It's a great environment for both pets and people. This is the only veterinary practice we recommend to others.

We have been away for a while. I cheated with another vet and had to return home. Everyone is…read morefriendly. It is very spacious. I never have to wait to be seen and I usually can get an appt the same day. They are very thorough. Highly recommend this vet.

The vet techs are all incredibly attentive to the pets and always super friendly! Have never had a…read morebad experience at this vet and have been using them for 3+ years. They take great care!

They treat my doggie like family and always remember him so well! I've been going here since 2019…read moreand have had a great experience every time.

Since getting my dog Whiskey, we've visited a couple different vet offices in Charlotte. I can say…read morewithout a shadow of a doubt that Uptown Vet is by far superior to any others! One particular day my dog Whiskey had a hot spot and they went above and beyond in their accommodation of us. They got us in same day and made sure that he had everything he needed, they even followed up to ensure he was doing ok after the fact! I can't recommend them enough and would highly recommend Uptown Vet to anyone in the area!

I arrived with a deeply traumatized dog that was obviously shaking like a leaf. I arrived 13…read moreminutes after my appointment and was told to Leave and come back in an hour and a half even though the practice was empty. I imploded the front desk receptionists to have some compassion as I didn't want to put my dog through the cruelty of having to wait an additional hour and a half of anxiety, but I was told in no uncertain terms they were 'busy' and If you're more then ten minutes late they need to get money from the next customer. I was saddened and shocked by the lack of compassion. I left feeling very frustrated, feeling as though my pet had been mistreated, as had I. They couldn't take care of a visibly traumatized animal because we arrived 3 minutes after their ten minute cut off time. Mind you we have been clients the entire 5 year life of my dog. I called the receptionist hours later to ask for Dr. Jen Larson's email address (the owner) so that I could express my dissatisfaction at the way I and my dog were treated. The receptionist (Mikayla) told me she never hear of a 'Dr: Jen Larson'. I found that strange as it's small practice. I feel I was lied to. Later that night, I was surprised that Dr. Jen Larson thought it appropriate to call me at my home and lecture me on why her receptionists are the best and their policy is ten minutes and her practice did nothing wrong. Honestly I have never been looking for a discount or money back. All I wanted as an apology for mistreating my pet. Instead I was insulted in a very u professional way and quite frankly felt threatened by her tone. I'll be filing a complaint with the North Carolina Veterinary Medical Board. If this is how a 5 year client is treated understand what you are in for. They care about money more than a distressed animal and the only apology you will get is nothing.

I Recently moved to Charlotte from Orlando and had to find a Vet for my Labrador . She was…read morelimping on her right hind leg.... Dr. Stanley was truly amazing, by far the best Vet I have ever had. The whole staff was truly amazing. they figured out was wrong with my pet and prescribed treatment. If you need a Vet in Charlotte.... You will be very happy with Goodvets Montford......

I had an appointment for my dog to get a nail trim. I heard him howling in pain in the back. I told…read morethe front desk lady to stop the nail trim immediately. His back paws were bloody from them cutting MULTIPLE QUICKS. He was shaking in fear. Over a year later, and he is still absolutely traumatized from his experience here and freaks out about nail trims. If they were struggling, they should have stopped immediately and communicate with me. They should not have forcibly continued while my dog was yelling in pain and bleeding. A small profit is not worth causing my pet trauma. Go anywhere else.

This is a great organization! The service is affordable and the quality of care is superb. I have…read moreused them as my routine visits, spray and neutering my dogs and their litter.

Very affordable pricing for having my puppy neutered. It's drop off and pick up style. I appreciate…read morethe ability to schedule online and then drop the puppy off for a later pick up. However, Pickup was a little unorganized and chaotic with the room full of people being asked to line up, people rushed the tables. It would've been nice if there were more order many of the patrons were irritated by this method. I was annoyed that I paid for the Chip to be installed in my Puppy, but they were unable to register the Chip and when I attempted to Email, I was not given a response. But at least the puppy is neutered now.

I took Goose in for his first appointment at Queen City Animal Hospital, and we had such a great…read moreexperience. Hannah was our technician, she was incredibly kind, patient, and thorough. Everyone we interacted with, including the doctor and the receptionist, was professional and welcoming. What really stood out to me was their fear-free approach for my kitty. They're AAHA accredited, let Goose set the pace, and never took him out of the room, which made such a difference in keeping him calm and comfortable. I'm a veterinary technician myself, and it meant a lot to be able to sit down and have a genuine conversation with the doctor without feeling rushed. They listened openly, made thoughtful recommendations, and were truly engaged with both me and Goose throughout the appointment. This is exactly what we were looking for in a vet, and we truly couldn't be happier with the experience. Highly recommend!

EDIT: Queen City Hospital responded to my Google review saying this is a "conflict of interest"…read morewhich is a shady business practice. You're going to say something is a "conflict of interest" and try to report/hide one star reviews? That speaks volumes and it makes me wonder how many of your 5 star reviewed are fabricated. I attached photo proof that I was a customer here (but blurred my last name). I would've edited and included this in my Google review, but Google often flags and removes posts after editing them. I took my cat Mimi here awhile back and had a terrible experience. The employees who worked here were absolutely miserable and didn't show a drop of care towards me or my cat. They told me they could fit me in during a specific time but proceeded to make me wait an hour after my appointment because it was "a work in" (not communicated to me and the appointment was not scheduled same-day). Waiting so long made my cat so nervous that she was panting. Because of the atrociously long wait, she was so anxious she was running around and hissing when the vets came in. I've NEVER seen her do this. They seemed annoyed at her and it made me cry. This caused her tail injury to get significantly worse and I took her to Armstrong Animal Clinic. I'm only writing this review because I wound up returning to Armstrong recently and had flashbacks to how terrible this place was. The employees were so cold and the management seemed to treat their employees terribly. The whole vibe reeked of, "I don't want to be here, I hate working here, I'm just here for a paycheck." With the exception of the one person who checked me out who genuinely seemed to have a heart. However, the women who worked here were genuinely evil. Especially the manager with the shorter hair.

Cannot say enough great things about Dr. George (all 3 of them)! We live in Ballantyne area so it's…read morenot the closest for us but totally worth it!

If you're in Charlotte and care about your animal GO HERE. I've been robbed at other places of…read moregiven the runaround trying to get an appointment. Never here. They are straight shooters when it comes to pricing and treatment and they treat my little boy unbelievable well. 10/10 would recommend.

Loved Dr Kilo and his staff especially when it came time to let my dog go to the rainbow bridge.read more

Dr. Short at Long Animal has cared for my pup for a few years now. He's the best. My dog, Anakin,…read morehad an acute episode of not eating/not moving in the spring, and Dr. Short was the one who thought to take his temp, it was quite high. He stabilized Anakin and put him on meds, but over the course of some months his labs weren't improving so Dr. Short sent us to an internal med specialist. Anakin received an untreatable cancer diagnosis. We now talk every week by phone to discuss Anakin's status and at some point I'll need his guidance on when it's time to allow Anakin to no longer suffer. This has been an incredibly tough year, and Dr. Short has made it more manageable to bear. At every visit he always asked if I had more questions, led me in shared decision making, was calm, measured, and empathetic. The staff at Long Animal are also really nice. If I ever get another dog, I'll be coming back.

They went out of business and told almost none of their clients. I paid $1099 for the annual plan…read morefor each of my four dogs. I made an appointment for all four dogs July 19, 2025 for August 22,2025. They went out of business 4 days after I made that call. No warning, no nothing. The owner should be sued personally for negligence. This has left my pets and I in a really tough spot. They closed the website where you get the pet records. So, now what. My pets are up to date on their shots, but have no records to prove it. We did not receive all of the visits or the preventative medications, like for example flea and tick prevention to name one. I am truly disappointed and disgusted.

So they came once for wellness updates on two dogs. Told me the service was then $2,400 dollars…read morethat I could then pay through their $200 a month subscription. 3 days before the follow up appointment I received an email that the business is closed in Charlotte and all future appointments are cancelled. I feel totally taken. This feels really unethical. I wish I had just gone to my vet rather than use them for convenience. 2,400 dollars and no actual practicing company isn't convenient. I was an idiot. And as an idiot, I'm just now reading the horrible reviews and it seems I'll likely get an 800 number response like the others. I've never been so deceived in my life.

Dr Mercer , the original, was wonderful when my little Aimee Lee got so sick and passed. He went…read moreout of his way to help me understand exactly what happened and it was so kind of him. Just an overall place to trust with the care of your little one.

If I could give this place 0 stars I would. Not proficient. Not caring. Not professional. Not…read morerespectful. NEVER take your pet here. You will be left told everything is okay when they are too lazy to do their jobs and you are left unaware that things are NOT okay. I've never seen such lack of care in my life for our babies, our everything. I am not typically one to leave reviews, but I'd rather do what they do not clearly do and have respect for people looking for a genuine veterinarian. So disappointing.