1. Clover Valley Insurance Services

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Rocklin, CA

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Clover Valley Insurance Services

5.0 (1 review)

Services - Clover Valley Insurance Services

Car and truck insurance

Motorcycle insurance

RV insurance

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3 years ago

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Emily Williams - State Farm Insurance Agent - State Farm Agent

Emily Williams - State Farm Insurance Agent

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In an environment where insurance companies are not well liked it's difficult to share positive…read moreinteractions. And, truthfully, State Farm as a company, doesn't help their cause. That said I do want to share a very positive interaction I had with Mariah. When I reached out to her most recently I was in a frame of mind to drop State Farm completely. We have had them for over 30 years but with the way things are insurance wise here in CA, we'll, they are nothing special, IMO. When I got on the phone with Mariah she TOTALLY diffused me by simply listening to me rant. ​She let me share what I thought the reality was, and then took the time to explain why I was mistaken. She was right. I was wrong. The way she helped me was very appreciated and left me feeling like she was actually invested in me being a satisfied customer. I was not very nice to her initially and she stayed professional and helped change my perspective. If this had been the first time I've had this experience with her, I would likely not have shared my recent encounter. I have actually talked to her on several other occasions and each time she's been consistently helpful. Mariah, Thank You for helping me when I was getting so stressed out. It's very appreciated!

I have not had the best experience of late. she has not returned my calls. she has her co workers…read morereturn her calls for her. I just wish the communication in this company / office was more efficient and professiona.

Farmers Insurance - Gilbert Cohen

Farmers Insurance - Gilbert Cohen

(14 reviews)

I have had Farmers Insurance for both Home and Auto for over 20 years. During that time I shopped…read moreother companies three or four times to determine if I could find better rates for comparable coverage. I never found compelling financial reasons to move. During the same period I was assigned to three different agents who I never heard from unless I tracked them down. Additionally, no Farmers' agent ever offered to come to my home and meet. It was always me going to their place of business if we needed a face-to-face. After a recent move and increasing frustration with my old agent's lack of knowledgeable and timely follow-through .... I contacted the Farmers' Regional Office requesting their recommendations for a new, local agent. I am "most pleased with the agent I choose" from the... short list... of "top potential agents" provided. Gilbert Cohen has been amazing. He has come to my home twice, without being asked to get to know us and our specifics needs (including photographing personal property in case of future loss). He adjusted and increased our overall coverages to address our specific needs while actually saving dollars. He communicated clearly and effectively to ensure we fully understood... enabling us to make informed decisions. While I have no Home or Automobile Insurance business experience, I held leadership positions for over 40 years in the Health Insurance Industry. Consequently, I have high expectations with respect to how insurance business is conducted. I found Gilbert to be a top-notch professional ........ someone I can confidently recommend to friends or family.

We moved to Roseville five years ago; we should have contacted Gil then. When we finally made the…read moremove and called his office, we met Sammi. Our journey began when she sent us a link to a safe driving class and arranged a meeting with Gil. He met with us and we spoke for more than an hour. We discussed our policies and we were given some options on where we could save some money. He pointed out an educator discount that was never mentioned to us in all of the years with our previous agent. Barb worked with us from there. She prorated and refunded and kept us informed along the way. We're very pleased with the outcome and couldn't be happier with our decision. Thanks to the entire team, Vickie and Rick M.

Clover Valley Insurance Services - autoinsurance - Updated November 2026

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