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Toronto, ON

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Cloud Care Clinics

3.3 (53 reviews)
Closed • 9:00 am - 4:00 pm

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12 years ago

Not a good experience. Very rude front office staff!! The lady seems to hate her job and has no patience.

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Review Highlights - Cloud Care Clinics

“Frank Nhan responded to my message within 24 hours and addressed all my questions.”

Mentioned in 7 reviews

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Carlton & Church Medical & Walk-In Clinic

Carlton & Church Medical & Walk-In Clinic

2.4(53 reviews)
0.7 km•Church-Yonge Corridor, Church-Wellesley Village, Downtown Core

My mom and I visited the clinic for the third time on February 6th, 2026 hoping to get her…read moremedication refilled since hers run out. We were seen by this VERY RUDE Dr. Vikram Devalia. This gentleman was in such a rush and did not allow myself explain clearly what my mom needed. Moreover, I was explaining the name of the medication to avoid any errors so he said (WHATEVER) I had to take a deep breath not to burst. VERY BAD SERVICE AND RUDENESS FROM THIS SO-CALLED Dr. Vikram Devalia. In the end, he did provide what was needed for my mom to continue with her treatment surprisingly!!! This is unacceptable for a health care professional to treat a personal in needs of their medication in such a bad manner. No one recures to the doctor because they want to, just because people need the doctors. I do understand the health system is collapsing but everyone deserves to be treated with respect and to be heard. Dr. Devalia if you aren't happy with what you do here, LEAVE the country and go back where you learned that poor education of yours. I'm also a healthcare provider so I can assure you, there is not need to provide such and unprofessional service to the community who desperately seeks for help.

I walked in around 5:30 on a Monday, which is well within hours of operation. The employee told me…read morethe clinic was closed and the doctor was not there. They told me that the doctor *randomly* goes to other clinics and hospitals so they can't tell me when they can actually see me. If you need to see a doctor, don't come here because the doc is probably not in.

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Carlton & Church Medical & Walk-In Clinic

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Integra Health Centre

Integra Health Centre

2.6(36 reviews)
0.9 km•Financial District, Downtown Core, Bay Street Corridor

The best thing about this clinic is that it is located in the PATH but that being said, it's so…read morebusy you will need to book appointments in advance. I was in need of a family doctor, requested to see one last year that was still accepting patients and when it came to my appointment, I got an email saying that she is no longer practising with the clinic. I was told that they would put me back on the waiting list and fast forward to a year, I get an email that they opened a new clinic in the concourse with new doctors that are accepting patients. Called in to make my appointment and got to see Dr. Zhang the following week. Trying to find this place was a headache but there was no waiting time at all which was nice. Dr. Zhang was extremely nice and happy to have her as my permanent doctor. She is easy to speak to and super professional. Since it was my first meet and greet, she suggested that I get some blood work done - usually it takes me a week to mentally prepare myself but I didn't want to waste anymore time at work. I was already at edge because I hate getting my blood done. The nurse that was doing the bloodtest was absolutely amazing. She read me very well, took me to a room and laid me down to take the viles of blood. She was super quick and gentle and made me feel at ease. She used the baby needle and I felt nothing but a pinch but she talked me through it and my anxiety was tamed. After that, I feel like I can easily get my blood done if it was her. What's not to like? You can book appointments online, walk in appointments allowed. Great doctors and nurses. Convenient location. Later Yelpers.

I visited Integra Health with my fiancé sometime ago to see a doctor but after my experience I…read morevowed never to go back. I initially said I wasn't going to write about my experience, just move on but this might help to caution someone. Wait time (10/10) Prompt service, this was good! Receptionist- (10/10) indian girl (sorry, didn't catch the name) was great, she was patient and knowledgeable. Doctor (1/10)- Dr. Faryani Vayani was not good at all, to the point where me and my fiancé looked at each other in disbelief. From the moment she stepped in the room, didn't introduce herself, no eye contact- went straight to my chart history and said she's seeing nothing wrong, why am I here today. I felt as if our presence pissed her off or probably she had a bad day- didn't have lunch IDK. Whatever it was, it was wrong on so many levels. I asked her to check my charts again as you can see my prolactin levels is more than 10 times the normal levels, then she said "oh" and proceeded to have a better attitude when she realized she made a mistake. I want people to understand that having 2nd and 3rd diagnoses (if possible) is safer than 1. Doctors are 1 part of the equation, the other part is -you. you have to be invested in your health and know what's going on yourself- research, Doctors have social media accounts- relay problems to them, sometimes they'll make a video or msg you directly.. there's plenty of options, just TRY, TRY, TRY and don't be afraid to ask questions. I could have had a very serious illness overlooked because somebody was having a bad day! Doctors are people too. I have the utmost respect for the profession- you can know when some people are born for it because their presence in itself is warm and inviting- this is different from being professional of which I experienced neither with this Doctor. Sorry she had a bad day but this behaviour is inexcusable and the company lost a patient because of this. Misdiagnosis is REAL and has caused countless lives of people who were loved, and have family who wanted them around. Go somewhere where you are treated with respect and your health issues are not scantily disregarded. If there is a red flag, and start looking for another doctor's opinion just in case.

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Integra Health Centre
Integra Health Centre
Integra Health Centre

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Bay College Medical & Lockwood Diagnostics

Bay College Medical & Lockwood Diagnostics

2.5(60 reviews)
0.7 km•Discovery District, Bay Street Corridor, Downtown Core

I've been a patient of Dr. Kara's for over 10 years and he's an excellent physician. He never makes…read moreme feel rushed, listens to my concerns, and involves me in the development of my care plan. After years of feeling infantilized and patronized by doctors I am very happy with his approach to patient care. I need to give a shout out to nurse Helen as well. She's personable, professional, and makes me feel taken care of. She's lovely. I see a lot of frustration on here about wait times, this is an unfortunate reality for walk-in patients in the downtown core. As a registered patient I am fortunate to rarely wait more than 10 min when I come in for a booked appointment.

I booked an appointment online (walk-in) to see a Doctor for a longstanding chronic cough…read more Upon my arrival in the clinic, I was seen immediately on my scheduled time. I was surprised as this was the first time that I don't have to wait for a long time so I was feeling kinda positive. Then the doctor assigned to me, Dr. Calvin Lei came into the room and this is where everything downhill. He checked me for a mere 5 mins and diagnosed it as a viral infection. I asked him what to do next as I'm taking OTC medicines and his reply was "to do whatever I want to do". When you come to see a professional you defer to their expertise and have high hopes that doctors will help you heal. Well not Dr. Lei. When you're at your vulnerable times and hurting he will definitely rushed you and your illness/symptoms dismissed. Most likely will not even provide you with the answers to your problem. This experience further inflamed my deep frustration and dissatisfaction with our health care system. Most medical professional nowadays lacks empathy and compassion and are mostly uncaring people who simply wants a pay check. So sad but true that Canada's health care is now at its melting point.

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Bay College Medical & Lockwood Diagnostics
Bay College Medical & Lockwood Diagnostics
Bay College Medical & Lockwood Diagnostics

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Cloud Care Clinics - walkinclinics - Updated October 2026

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