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    Closetbox Storage

    5.0 (1 review)
    Open 7:30 am - 4:00 pm

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    9 years ago

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    US Storage Centers - exterior

    US Storage Centers

    (13 reviews)

    Downtown

    US STORAGE 233 mojave ave los reto a mejorar24 meses el…read moreservicio muy pesimo y demasiado costoso,oficina regularmente siempre cerrado mucho homeless empezo a vivir ahi de 7 am 7 pm.No lo recomiendo cancele mi contrato. Aunque la compania paga por quitar malos comentarios,espero que algunas personas les ayude. Hoy mismo Encontre este lugar llamado Morningstar storage mejor precio(congelado)" sin sorpresas) y con A/C muy limpio y ordenado.

    Made reservations for two units and appointment to come rent units. When I show up was told that I…read moredon't have reservation anymore someone canceled it even when went through main corporate line. We arrive about 15 minutes early to be told wait when office had literally no one in there. Then we're put aside so another renter can pay unit. After two hours we were finally done (ridiculous) then shown where our unit was with another new renter which I was almost thrown off several times from golfcart because way manager is flying around units. We get our unit it's not cleaned or swept out and has strong gas smell and stain near door. We let manager know was told knew was tentant and trusted them when told they cleaned it. Also screws missing on one side wall was just hanging off and I could literally have someone reach Into unit from next door. Maintance called us and said would be at property to fix that but was not told about gas or anything to do for it when management told us they would have it cleaned. Three months now and still gas never cleaned and can't use that portion of unit three months. Apparently don't have tap to make payment in office and the attitude of staff ive met personally need work on customer service and not being extremely rude to new and customer moving out when renting our unit. Not sure Whom the management think they are but you running customers off not mention trying get unit is ridiculous and unprofessional like told my unit was canceled but gf was not when reserved both with corporate Same call same time then I get email saying I missed appointment for unit.when there asked if still had unit reserved they did so not sure why would be lied to. I'm going be moving unit next month not going play the games and told prices change basically month to month due to market and that ghetto area is so high class to them. I suggest rent somewhere they have respect and not attitude and lie about stupid things or check units before renting .A manager should known to for reasons like this.i can see company loosing lots of customers way this location presents themselves to public.

    Public Storage

    Public Storage

    (38 reviews)

    Eastside

    1. Before I rented a space, I told the manager I needed a space with a light. She picked out a…read morespace with a light. But on move-in day, it didn't work. She promised it would be fixed quickly. I complained to her numerous times; I talked to District managers several times; I called corporate several times. It never got fixed. This limited my access time significantly. 2. The rent increases are ridiculous. It's like they want to push tenants out. They raised the rent $60/month, then 3 months later raised it another $60/month. So in less than 2 years, it went from $240/month to $360/month. 3. It's a filthy facility with homeless all over the place and some living inside units. The bathroom is constantly out of order, and when it works, you might find homeless bathing in it. Never, never again with PS.

    Unfortunately we have to use this place bc we have nowhere else to have storage. After our unit…read morebeing broken in there was no remorse or attempts at rectifying the matter or making us feel better. Furthermore they informed us the camera directly facing our unit WAS working, only to discover from the investigation done by police, that only the cameras at the entrance and exit were recording. They said they do daily patrols, but definitely indicated later that the daily walk abouts were more than likely sporadic...so who knows how long our unit was left vulnerable. They get on you about making sure you key in and out, but don't hold their own employees accountable for insuring that our units are safe? If you have other choices, choose them, this place is the worst.

    Closetbox Storage - selfstorage - Updated May 2026

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