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Something Different Wholesale - Some of our nautical range

Something Different Wholesale

(3 reviews)

After reading the last review I had to write and let you know that I have had nothing but good…read moreexperiences with this company. I found that everything had been packed really well, the items were really nice and they are selling well. On the odd occasion when I have had a problem the lovely customer service staff dealt with it efficiently, politely, promptly and friendly. I am quite fussy as I am a retired customer service assessor, but I must say I was very impressed with this company. I would recommend them.

Buyers Be Warned !!! They LIED To Us Multiple TImes…read more These people gave us our most horrible online buying experience. If you are a buyer and need a business which you can trust, a business which delivers their promises and which does not LIE to you, then go look to shop somewhere else Here is our experience with them: 1. While they promise great packaging, they sent us 4 boxes filled with mason jars and only one box arrived safe. They had opened that one box and filled it with white chips and then closed it so it arrived safe. The other three boxes were sent bare and with no white chips inside nor wrapping outside!!! Therefore they arrived with broken jars!!! They sent glass with no wrapping!!! Nothing!!! So shocked until now by the brain they have!! 2. We immediately emailed them and were IGNORED for 2 WEEKS!!! We had to send a follow-up email 3. Their Customer Care Manager finally replied to us and immediately promised us either: A. Credit or B. Send box of replacements to us 4. We requested the second option and the next day she told us she had the replacements picked and she even went further to tell us the replacements would be sent to us THAT SAME DAY. Few hours later, she emailed and asked us to split the shipping cost!!! WHAT??? 5. We refused and we did offer our best to help find a much cheaper quote with the courier we use (65% cheaper), which will come to less than their half she was implying they were willing to pay, consequently saving them money!!! 6. She, out of nowhere, replied to our offer with: "I am afraid we have to refund for the damaged items."!!! That is it!!! She went straight from replacements, supposedly on their way to us, to just refund!! Can you deliver a promise? And can you lie less? 7. We talked to their Director but he was just useless. He was not willing to pay £35 to ship the replacements with our courier and fix their mistakes. He implied that this amount of money would cause a loss to their business!!!! (The kind of person interested only in short-term and self benefit) But he really did not care for our business where we are losing over £750!!! And will be stuck with their stupid items Dealing with their business was just horrible, on all levels from bottom to top, from the stupid packer, to the fake and sneaky customer service manager to the selfish director. Waste of time and money. If we were in the U.K. we would still be asking for replacements, and we believe they would have found themselves obligated to send replacements. But since we are overseas our hands are tight and they chose to basically not care P.S. To your fake customer service, DO NOT reply to this review and pretend that you are compassionate and want to resolve the issue bla bla. Do not lie no more. We have seen enough fake. You lied to us and we did our best to have this issue resolved but you chose to show who you really are!! Nothing but ruthless scumbags and you know it! We have all the proof and would be willing to show it. Their behaviour is not welcome in any regarded community

Clinton Cards - stationery - Updated May 2026

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