I would give 100 stars!! My girl, Tillie had a CCL tear and I looked high and low at vets in my…read morearea to schedule surgery. I could not find available appointments until months out and quotes for the surgery were anywhere between 4000 and 6000k, not including, x-rays, meds, and followup visits. I called VCA for the surgery even though it meant I would have to drive 2.5 hours from Syracuse for the appointments and surgery. Dr. Anderson was spot on. He was knowledgeable and thorough. Went over everything with me before the first appointment. Talked about payment and what was included (everything) and the very specific requirements for recovery and limitations. Surgery went well, I was updated and given x-rays with before and after the operation. The vet was in constant contact either by email or texts - sometimes calls. Every visit was scheduled with our travel distance in mind and our time was completely respected; we never had to wait and were often taken early. Dr Anderson is a pro at these surgeries and his knowledge and experience were apparent. He put my mind at ease and helped us navigate a very big surgery. The recovery and care for a dog after CCL surgery is extensive and time consuming, but it was SO SO worth it. My Tillie girl was unable to run and play and was in constant pain. To see her running, wrestling and playing with her dog friends made it all worth it. Thank you Dr. Anderson and everyone at VCA at Ballston Spa - from Tillie Amyot and her family!

Hit or miss depending on your doctor. My dog's primary vet is wonderful and super helpful, and took…read morethe time to address all of my concerns. The vet that was available for an urgent visit for a hot spot was unhelpful and rushed, and left me with more questions and answers. She also seemed afraid of my dog (my dog has no history of human aggression or reactivity). Overall, the location is well run and clean, the actual service depends on the vet that you see.

I have been with UAMC since around 2018. I came from another vet practice when I thought they were…read moretrying to upsell me. I have had nothing but great experiences with them, even including the saddest part of having a dog, putting my Ella to sleep. All the doctors that work there are wonderful and thoughtful. Recently my favorite doctor bought the practice and I see it's even better now due to Dr. David Tamas. Recently they have brought in a pet nutritionist, Dr Sierra Bouchard. One of my dogs has had chronic diarrhea for some time no mater what I fed her! I worked with Dr Bouchard extensively. She took all the information from her blood work and came up with a home cooked food recipe which cured her within a week. During that time I was in with the doc via phone and email with any questions I had. She always responded to my calls and emails right away. She even checked in with me while I was away for a month. An extra bonis of the practice is that Dr. Tamas furthered his training and can now perform acupuncture and use other holistic methods. As far as I am concerned. , this is the only practice I would ever go to .

My cat needed surgery for polyps and also had a growth on her chin. The vet did the surgery, but…read moredidn't remove the growth. I let it go because her ears were a lot of work. Her ears started bothering her again. I accidentally agreed to my next appointment being a technician appointment. I mentioned my cat had cysts and should probably see a doctor, but the girl at front just said, "Okay..." and didn't look into it. It wouldn't have mattered if she did because there were no notes (they admitted this) about her cysts and that she should only be seen by a doctor. So the technician stuck in cotton swabs, popped polyps, and sent her back in less than 10 minutes, without even noticing anything on her face or clipping her nails, which is always part of a tech appointment. Her ears were still black inside and she was shaking her head like crazy. They charged me $50 for that. I called back and vented my frustrations and the manager refused to refund me, then finally changed her mind and refunded me 50%. I had to come back a week later and spend another $250 on an ear flush. The only reason I got a response was because I called back almost 2 1/2 hours later. The girls at the front desk must've listened to my message and deleted it, because they acted like they had no idea what I was talking about. My last appointment was incredibly frustrating to sit through, but I kept my cool to be professional. I had to wait for almost an hour to be seen. I kindly asked the technician if before cleaning out my cat's ears, the vet could clip her nails and check the growth on her face before she was too traumatized and runs back into her carrier. I heard the technician ask her that, but she still skipped the growth on her face for a third time!? When my cat nails were clipped, her head was covered in a crusty towel that was in the room when I got in there, and her face was smooshed into a metal table while she was suffering from ear polyps that were bleeding. I almost walked out after that, but needed my cat's ears cleaned because she was miserable. I was alarmed to see how much debris was still stuck in her ears. Then they told me she needs an $800 surgery again. I'm going for a second opinion because I'm afraid her last surgery was just as rushed as every other appointment. I voiced more concerns via email, but I'm assuming that email also got deleted like my phone message. It's clear the goal here is to just take my money and run, and that is wildly disappointing. I thought this place was different. PLEASE EXPLORE FEAR-FREE VET PRACTICES!

Dr. Ryan is the most incompetent veterinarian in Saratoga Springs…read more Last August our then 13 year old chow mix rescue started having severe urinary issues. She needed to go outside constantly. We had to leave our back door open at night so that I could sleep a few hours. This issue continued. I brought Sarah in to be seen at least once a month with the same symptoms never getting better. I expressed how worried that I was that she had a bladder tumor. I took videos of our girl pushing blankets and toy's between her legs. The video clearly showed how uncomfortable that she was. Her urinalysis always came back showing infection. Big red flag. Dr. Ryan said since there was no blood in her urine it was not cancer. Never once did she recommend an ultrasound or even an x ray. After 3 or 4 times seeing a vet for the same symptoms, especially when they were getting worse, a competent veterinarian would have suggested an ultrasound of some kind of imaging. I finally called her office and said that " she needs an ultrasound ". One week later we had an appointment for an ultrasound. The radiologist took Sarah back for the 20 minute exam. Five minutes later Sarah was back in the exam room. The radiologist was right behind her. He gave us the devastating news that my special girl had a large tumor in her bladder, it was inoperable, and it was pushing on her urethra making it very difficult to empty her bladder. Imagine going for more than 7 months with that kind of pressure on your bladder. Anyone that's ever had a bladder infection knows how painful and uncomfortable it is. We started treatment a few days later but it was too late. On April 15 2023 we had to rush our girl to UVS in Latham. She was very uncomfortable, had stopped eating, and was drooling. She died in my arms that morning. I am completely devastated over losing her in such a brutal way. Our girl suffered. There's no doubt about it. Two weeks later Dr. Ryan sent my husband and I an email titled " termination of professional services". She accused us of posting phony emails and social media reviews to her accounts. I haven't had FB since April 2020. I had every intention of going to a bigger and better practice after she failed to diagnose Sarah's cancer. She dismissed everything and every detail I talked to her about. Her exact words " let's not go searching for something we don't want to find". My Sarah's bladder could have ruptured had I not stepped in. Spring Family Vet is not a hospital. It's a clinic. The only reason she terminated us as clients is because I made an absolute fool of her. We followed our veterinarian Dr. Amy Bergin here from another practice. I should have considered it a big red flag when Dr. Bergin left this practice in less than a year of being there. Dr. Bergin would have immediately suggested an ultrasound for our Sarah had she still been there when these symptoms started. I knew my sweet girl had something very serious going on. Please advocate for your animal companion. Trust your gut. We have filed a complaint with the NYS Department of education for professional misconduct against Dr. Ryan. No other animal companion or their human should ever have to suffer from her incompetence. She is not a strong enough veterinarian to have her own practice. She pushes this ridiculous " fear free " baloney! Let's face it ! A veterinary clinic could be built out of steak bones and most dogs will be very scared and stressed when they come in. She should be working under the supervision of a much stronger vet. This is the most devastating loss I've ever experienced with one of my beloved dogs. Gina Burns

Wow, what a welcome change from our previous veterinarian. Welcoming staff, wonderful vet and vet…read moretech. Both made our three dogs feel at ease. Even our Lacey tolerated (not happy) a nail clipping. We are so glad that we made the change to a truly pet focused veterinary hospital.

Dr. Peterson and staff recently made one of the hardest decisions a pet lover has to make an easy (…read morebut heartbreaking ) one. We brought our 17 year old very ill cat to her and she was honest yet caring through the whole process. We knew the costs as we explored the options for our kitty. Dr. Peterson treated our cat as if it was her pet. Ultimately, Molly was too sick to cure but the finality was handled with the most compassion. We have found our new vet. Thank you.

The absolute best animal clinic I've been to. I love the concept of only cats especially since my…read morecat is deathly afraid of dogs. The staff treated my cat with such care and they gave me pretty decent prices. But I would even pay extra to get the care and comfort we got! The only thing I miss about living in Saratoga springs is this vet clinic!

Can't say enough good things about this place! Everyone who works here sincerely cares about the…read morewell-being of the animals that are brought here. My wife and I have had nothing but great experiences with both of our dogs at Malta Animal Hospital. Dr. Olivia has had endless patience for them, neither of which is particularly good at the vet. The techs and front desk staff are awesome as well!

Just wanted to share the awful customer service at this establishment. I walked in with my pet for…read morea scheduled appointment and was completely ignored by the receptionist. I believe her name is Colleen. She was doing other things but never even made eye contact or acknowledged that I was there. She is the most unfriendly person and shouldn't be at the desk as a customer service representative. I don't think I will return. To be treated so poorly is just not acceptable. DO BETTER MAKTA ANIMAL HOSPITAL!

The office is a bit cramped and worn, but Dr, Reppert is highly qualified. She always spends the…read moreappropriate time performing her checkup and explaining the results. Fortunately, we haven't had any emergencies with our dog

I can't say enough good things about Dr. Reppert and the caring staff at Saratoga Springs…read moreVeterinary Hospital. She has taken care of my dog Bubba for many years now. He is now 14 and having some problems. Pam, really loves him and is taking such great care of him. I feel that I am in the best place possible. Martha Burke

This team is Caring, thorough and they take their time to do things right! My dog had a dental…read morecleaning and was neutered here. I couldn't be happier with the results. He has done so well!! I was also impressed with the exam. 5 stars to this vet and his assistant. Thank you!!

Cat had been throwing up, cats throw up. They wanted to do $500 xrays, then pulled me in (with my…read morekids!) to review xrays and told me he likely had cancer. I insisted we discuss environmental. They didn't even pay attention to me. Then wanted to do some other expensive scan. I said no. Went back when cat wouldn't stop throwing up, mentioned a hundred other reasons to the desk clerk, and she said "oh you're seeing him" and gave me off the books advice. Decided to bail. Went to another vet. They said "cats throw up" all the time. We figured out the cat was licking the bathtub and there'd been Epsom salts in the bath tub. We stopped using Epsom salts, cat has been fine and healthy ever since. They're condescending, alarmist, use the guilt-factor to get you to take expensive exams. Awful experience.

Update. My dog contracted Sarcoptic mange at Greenfield, and that's how we ended up with the mite…read moreinfestation!!! They were the very cause of the problem that they wouldn't treat. We've been suffering for months, not knowing what the cause was. May Karma find its way to their doors and soon!

Greenfield Vets and their staff has always been professional, kind and completely wonderful with…read moreour animals . Dr Serfis, Dr Akawi and Dr Hunnicut have been there through it all with our fur babies and have always given top notch care and the best advice

I take all (3) of my cats to Adirondack Vet. Initially, I began with them because they were…read moreconvenient to where I lived, but now that my cats are over 15 years old and going strong. I love for them to see Dr. Wallingford, she is so nice to my kitties and is always very thorough. They aren't pushy with tests & meds, just tells it as it is and what they feel would be in my cats' best interest. I feel very welcome there and all of their staff is always very nice.

I added x-rays from the NEW vet. I question if a my dog have this much Dental damage if this vet…read morehad done x-rays. Again they don't do x-rays or at least they didn't when I went and they didn't tell me they didn't do X-rays. Getting your teeth cleaned is not just getting everything above the gum cleaned everything below the gums is also equally if not more important. A dentist can't see below the gum line without an x-ray. Charlie had an infection in one of the teeth so besides having them pulled they had to put antibiotics in and then they had to suture the gums up. She was on anesthesia for a while because this was difficult work. My new vet is awesome. There are also so very open with information and her records.

This place is great. Friendly staff, and speedy and excellent service. Snoopy looks very posh.read more

This is my favorite Boarding and grooming service in Saratoga. Staff are friendly and knowledgable…read moreand the recently added grooming service is Top Notch! Molly (groomer) groomed my Westie just the way I like it on the first try! I have tried a few other groomers in the area that have fallen short on adhering to my grooming requests. I definitely recommend giving them a try if you are in the area and need any animal services. Saratoga Vet hospital is right next door which also makes this location a one stop shop!