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    Clear Renovations

    5.0 (1 review)

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    Window World of Clarksville - Door

    Window World of Clarksville

    (14 reviews)

    My back door has looked like this for 2 years. Window World has come a few times, never completing…read morethe job, which means I had to take off of work to be here. The windows have been like this for a year. This is totally unacceptable. They are finally coming to fix it tomorrow ( we will see how that goes) I have never had such awful service. Edit: now their response to this is thank you, and we are glad we successfully completed the job...... after 2 years.... And after this review was left May I add. Only then, did the job finally get done!!! Awful customer service. Please save yourself from them!!

    This will be LONG because it took forever! We moved into our home the end of Sept 2017. There was a…read morepicture window in our shower that we immediately knew we wanted gone since you could see in clearly from outside. I called WW(beginning of Oct) to give me an estimate of replacing with obscured glass window. The guy comes out & measures. I tell him I basically want the same window only with obscured glass. While he was here I agreed to the job and thought he ordered the window (WRONG). I called about 1 week later & told them we had a door (faux French) with wood rot we wanted to replace. He comes back out & measures the door. Gives me the estimate & I call him a day or so later to tell him we want the door. THEN he tells me he needs 1/2 down in order to order the TWO items (door & window) says it will take about 6 weeks. I pay 1/2 on October 20th. Around the 2nd week of December I call because I've heard NOTHING. Find out that the manufacturer was closed the week of thanksgiving! So there's a delay. My window comes in but it's clear glass. Christmas comes & goes. Now it's New Years. My window glass comes in but it's broken! I say go ahead & put in the door. Friday before New Years & they come to install the door. ITS THE WRONG SIZE!!! He measured wrong. So again we wait. They put a rush on the correct door. FINALLY in February (19th 4 months later!!!) both are installed. NOW I realize that on both the glass is much smaller. I lost 4" of view from doors & more than that in glass on the window. I'm not happy about this at all. The window didn't matter much since I only wanted the light to come in since it's the only window in master bath. But the DOOR pissed me off because I already had blinds ordered (that were in since November) for the previous door that were 22" & now the glass is 18"! In Dec when I spoke to the girl at the office I told her how frustrated I was with all of delays & told her I expect to be compensated. Well they only took off about $200 from the total cost of it. Sucks too because we will be replacing another door soon & eventually all our windows. The installers did an amazing job. But the whole experience has left me VERY BITTER. I will not be recommending them not using them again. The communication was non existent & the delays were unacceptable. ALSO new door was to be white- it's only primed white. Ugh.

    Action Roofing

    Action Roofing

    (6 reviews)

    I am such a happy woman. I had roof damage at a rental I own from the storm months ago. My…read moreinsurance company paid out very little (but that's another story.) I would have to come out of pocket for the roof replacement. . I initially started working with another roofing company months ago that I felt like I was begging them to do the job. First, I was going to be put on the schedule, was already on a schedule, but it was going to be 2 to 3 weeks. Last Thursday, I literally just Prayed and went to the Internet. Rob contacted me right away after reaching out to a few companies. Not only did he say I could start your job right away, he educated me on the type of insurance I needed in the future for both my primary property and my rental in Clarksville, so I would not have to come out of pocket again for any major home loss. He lowered his price a bit to fit my budget, so I didn't have to come out of pocket so much. I called on Thursday, it is Tuesday and I have a new beautiful roof! They started at 7 am and done by 4 pm with cleanup like they were never there. Paid and life is good! His associate Lenny was awesome and on the ground with the crew. I thank both of them for professionalism, hardworking and making this seamless. They also do other work like gutter, siding and some home interior work. Don't hesitate, call Action Roofing first. Bonded, insured and a wealth of experience and knowledge!

    Had a bad wind blow some sections of shingles up. Small job so it was hard to find simeone that…read morewould get at it. Was going out of town the next day and a storm was coming in. They understood the situation and said for me to not worry about it and they would take care of it. Sure enough got a phone call beffore the storm and it was fixed. Loved the reliavility and honesty of the company. They seemed to a bit further than most to build their reputation. It was the second time i had used them, and would use them again if i need so.e roofing done.

    Merrell Home Improvements - Not painted, falling away from the wall.

    Merrell Home Improvements

    (14 reviews)

    This company will take your money and run! These people are equivalent to the Daddy who tells the…read morekids I'll be back getting milk and cigarettes, and then GHOSTS! Quality of work will appear to be great however as time progresses, and the materials begin to settle in, you will begin to see the defects on the sh1ty workmanship they provide. They will tell you they will cover workmanship yet, when it's time for them to do their part, they will be no where to be found. They will stall you. So if you are lucky to get a hold of them, ensure you lock in the date and time, and keep everything recorded so when the time comes you can protect yourself. They will send you a guy name Earl, he will tell you that they are working on getting things done for you that he cares for you blah blah , however when you show them how the walls look (refer to the pics I shared) they will "agree" with you and you will be told, let me check with the "boss" and see to make it right. Well that will be the story line you will get. I did however get some support from the gentlemen I just named, (not sure if it was because we were still months away from our so called workmanship contract) when I first moved here permanently, and time for us to install my washer the outlet was completely different from what it was originally with.c he did recommend me what to get and he ended up coming out to get that taken care off, again not sure if it was a front due to we still had several months left before that 1 year of new builders "warranty" . Fast track to today's date, after talking to the owner over the phone and me expressing how the people he contracted to do work on his behalf representing his name , was defected he himself said there was nothing he can do, I don't know if he even cared to see the videos I sent but as you can see in the pictures of the wall I shared, that looked like some folks from home depot did that wall who had not license to work on walls. Heck some of his own people told me that that wall was unacceptable. Anywho, not sure if I'm being petty or childish however I don't want for anyone to have to deal with what I'm dealing with. To be fair, my neighbor told me that he himself had the same issue with them trying to repair workmanship. He said it was like pulling teeth to get them to dos his stuff, what he did was opted let it go since the hassle was not worth it. When the Merrill's sent some folks to the house to repair the bathroom running boards about two weeks ago, and as of today the boards are not taken care off. I trusted their process and it appears that this company is not in the "building relationships with their customers" , how they have been in business for this long is beyond me. The companies reps they send to you will be sweet talking to you and buying time (from the experience and actions I have seen from dealing with them upon requesting the company meets their part of the bargain, maybe some other folks have had better luck but I'm expressing what has taken place in my situation showing the pics ) and will not be completing what they said they covered. Overall I would stay away from the Merrill's home improvement/building company. Had I known how they operate, I would have never trusted them. So please be careful and don't let get played by the GOOD COP BAD COP. All they are doing is buying time for themselves. They may be "affordable, but not worth the hassle!! Ensure your fellow veterans are fully aware of your in a leadership position ensure you inform Your soldiers who are looking into purchasing a home, to please ask who the builder is. When they are doing the walk through, please ensure to inform them not to take their realtors word nor the sellers realtors word that they have 1 year of warranty, if they see something wrong with the property looking into purchasing have them get it fixed immediately before they sign any contract! If You have any further questions or concerns do not hesitate to reach out. Good Bless and again this rating is for informational purpose only so you don't have to go through the hassle yourself or your soldiers.

    Merrell Home Improvement enclosed our screened porch and repaired/rebuilt our existing deck. We are…read morevery pleased with the results. Mr. Merrell communicated with us every step of the process; the crew was polite and kept a clean worksite. We were not intending to address the deck, but Mr. Merrell took the time to investigate the structural issues and proposed a solution. Our positive experience with our new sunroom made it easy to move forward with the deck with Merrell Home Improvement. Highly recommend!

    Clear Renovations - windowsinstallation - Updated May 2026

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