They lost my trousers and did not find them even after I gave them one month to look for it. The problem is that the trousers are part of a suit. Without the trousers I cannot use the jacket. They did not pay for the full suit but just for the trousers and deducted 25% of loss in value per year. When I complained with the manager Lorenz Fehr, he got into a very unfriendly e-mail correspondence with me. read more