I purchased a brand new one ton Denali GMC truck, with the Duramax Diesel engine. its been over a…read moreyear now, but this dealership was awesome to deal with. The price was also great compared to a lot of dealerships that i called or emailed on line throughout Alberta. They were very professional and their service is the best, i also purchased Sporty Rims and Tires, they were also very competitive and everything was installed on time. I would recommend Davis anytime to anyone!!! GREAT JOB TO DAVIS !!!

Got oil changed, checked the oil level the next day and the dipstick didn't look like it did…read moreimmediately after the oil was changed the day before. It was down one tick on a 3.5L engine so got short-changed a litre. I went back and they checked 3 times, 1 time was obvious, the other two the oil was thinner toward the full mark and they said that it was good. I wasted my time and now I have to buy oil to fill it and still down $100 for the change. Full-on gaslit and sent me on my way. This isn't the first time they've shorted me, either. Never going back.

Brittney Battie in the service department is absolutely amazing . i had put in an order for a hub…read morecap last fall,, they had ordered the wrong one, reordered and no response at all for several months . I went in yesterday, wow, she was on it to make sure she would order the right ones ,,, details ,, communicated effectively then by message after. She was right on it this morning communicating with me again, I'll receive my order tomorrow . i was about to give up on this dealership until I encountered this amazing employee.. she deserves a raise. thanks Brittany , your the BEST !

Got delivered a pre-owned vehicle sold as "MINT" condition with not a single defect reported on…read moreinspection. Ended up taking the Honda Pilot to a different local Honda dealership a couple days later as there were some red flags. The Service Manager, within 20 minutes and a short test drive found several unserviceable items. -A defective driveshaft! I had brought it to the attention of several employees at Sun Valley, including a Manager, and all of them brushed it off claiming it to be 'a normal Pilot vibration' - Warped front wheel rotors, local Service Manager found within 1 minute of test drive, even before a visual confirmation - Extra set of rims/tires (included in sale offer) sent different model rims with wrong size tires and TPMS sensors not compatible with vehicle. - No headphones with factory installed DVD player, recommended I buy a set off Amazon. Sales team pitched and promised a great sale until the cheque was delivered and then they were more than reluctant to make every available excuse away from the deficiencies. Eventually after multiple calls to the Sales Manager regarding the bad drive-shaft they agreed to pay for the driveshaft part ONLY, not even the labour. When I advised about tire size and TPMS sensors, I was told "it is very common not to include functioning sensors with a tire/rim package"!!!???? My local Honda dealership is so frustrated and embarrassed by the actions of this other dealership that they have gone out of their way to help get the repairs accomplished and back to a safe vehicle. This was our first dealership purchased vehicle and we paid a premium to have the peace of mind and confidence we were getting a safe vehicle with the utmost transparency. Unfortunately, this is your typical used car sales lot with the standard tactics and deception. Beware, get another inspection done before you buy from these guys cause once the cash is gone your just a sales number to them!