We heard so many good things about My Buddies. Let me assure you, it's all true. That being said,…read moreour experience came with a bit of a journey....We began our relationship with My Buddies as soon as we got our Goldendoodle, Willis. He was just around 10 wks old. Initially we set up puppy training with a trainer that is not an employee of My Buddies, but offers his services at the place. The trainer, John, came equipped with an impressive resume. Unfortunately, the first few sessions, although informative, ended up with what we felt were a few snags that we tried to overlook, but eventually left us in a "stuck between a rock and a hard place" scenario. In short, we felt the first 3 sessions were simply repeats of each other. As well, Willis was full of energy and unrelenting in his need to simply PLAY, rather than learn. But we paid for training specifically for puppies, and understandably, it's not exactly cheap. A couple other minor issues left us wondering what to do, yet we still felt like somehow we were missing out on John's talents. So we put it off hoping the answer would come to us. More on the resolution to this later.... Next, we decided to start day care for Willis which again, comes highly recommended. We wanted him to burn energy and also to simply learn how to be a dog by being around other dogs. Being protective of him, we were very glad to see they have puppy-cams in each day care room. We were sad to learn that the puppy room (where Willis would begin his day care) doesn't have a working camera, and still doesn't. But we went with our gut and took him anyway. After the first day, we picked Willis up and soon realized that he was pretty dirty (honestly, he was really a mess. We bathed him as soon as he got home and what ran down the drain was pretty troubling). But don't let that scare you! Please read on.... My initial gut reaction was frustration and wondering that if he got so messy without care to clean him up before leaving, was he being supervised during the day and if not what if something worse happened and it went unnoticed? But I calmed myself and contacted My Buddies the next day to discuss it. I wanted to make sure they knew what happened so they could be aware for their other clients. We had decided we would not bring Willis back no matter how highly recommended they are as we had concerns. That's when My Buddies did what every dang business should practice if they want to be successful. They LISTENED to our concerns and they made a TRUE effort to remedy the situation.... I spoke with Christine who literally runs the place like a champ! Professional, personable, and savvy when it comes to her business. She heard me out, expressed her concerns with the situations we described, and immediately began to offer solutions without expectations that we were somehow obliged to take her up on them. You could really tell she cared. That being said, we didn't know if we would return. What she offered was not blind compensation, but instead offered remedies to the problems IN DETAIL without compromising the integrity of her business. Honestly, if the rest of the business world would take a lesson from her actions, there would be much happier consumers out there..... We decided to give it another try. We haven't looked back since and Willis can not WAIT to get to day care!! They make Willis (and us) feel special. Not just Christine, but all of her staff..... Since then, we decided to resume training with John, still feeling he has the skills to help us. Willis now older, was very responsive and boy, were we impressed! The latest training we received was met with results that truly pleased us... We look forward to continuing our relationship with My Buddies as well as with John. As with so many others, we HIGHLY recommend My Buddies!!

First time boarding our large dogs while traveling. They did a good job caring for them.read more

Great job on our little Yorkie, Lexi!!! Groomed, cleaned, and looking pretty…read more Very clean business & great staff!

We had taken our friends little dog Kira, and small Pomerania for a much needed grooming. The staff…read morewas great and did a remarkable job! Best of all Kira was not upset after grooming, I give Renee 5 stars!

Yesterday my 110 lb. dog Finn spent his first day at Critter Cottage…read more We were greeted at the door by multiple staff members all welcoming Finn and I. When I picked Finn up, instead of running out the door (time for dinner and nothing stands in his way when it comes to food) he went back to give the staff mbr. a doggie hug. That told me all I needed to know about his care there. We will be back!

Sue and the groomers have always been nice, talented, caring ... all good! Sue retired but she is…read moreright there anyway. Our Samoyed was a challenge but CC did a great job in a pinch so he could' be gorgeous for his television appearance !

Jennifer is wonderful! We were just in Venice for a short time but our pup needed to be groomed. I…read morecalled a couple weeks in advance. She did a wonderful job. Great price. Highly recommend.

Excellent service! A very good value compared to some other places in town. Jennifer was very…read morefriendly, professional, and helpful - both on the phone and in person. She clearly cared about our our experience, as well as our dog's. They did a great job grooming and our teddy bear turned out exactly how we wanted Great service - friendly, professional, excellent work. Good value This is our place from now on - we couldn't have asked for anything else.

Kammy didn't properly complete the dog wash, blow dry and comb out. Although my dog is very gentle,…read morewhen she put the blow dryer towards his rear, he turned around to look at her. She didn't tell me that at the time. She failed to adequately dry my dog. When I got home I noticed that my dog was very wet. The next visit I asked her why she didn't dry my dog properly the last time she said that was because he kept turning his head towards her. I had no idea that she was afraid of my old , very gentle dog. I asked if I could hold my dog's head while she dried him and she agreed. I asked her if this was better and she said only that I held his head. If she is so afraid of dogs, she should ask owners to bring a muzzle

Just got to the area and needed to get my yorkie groomed. I admit that he can be difficult at times…read morebut the job of grooming was poorly executed. He was not bathed, nor was he cut and trimmed according to our discussion with the groomer. When we got him home we noticed that he was unevenly cut on his ears and face, his tail section was not touchedq. After twenty minutes fixing the mess at home he was finally, at least, presentable. Sorry, Not happy, never going back.

Just another pawsitive experience here today. Not only do they do great with my 80 lb boxer but…read moresame experience with our new 4 lb mini dachshund. Will continue to recommend this place...TRY THEM! You won't regret it!

We took our Rough Collie to Grooming Tails. We could not have been more pleased! He had a very…read moreheavy coat and desperately needed a deep trim. He looks so much better and will now be easier for us to care for! The groomers were very friendly and kind in working with Chip! Got full reports when we picked him up. The Owner is aware of everything going on. It is head to find groomers to take on big dogs. They do such a wonderful job and we feel very confident in Chip being in their care!

Some people fear there dogs first time at a new groomer (myself included), however......... my…read morefears were put right to rest when I seen how loving, gentle, caring, and patient this groomer was with my Bella (Yorkie) and a the few other dogs I've seen while at my appointment. My Bella was perfectly groomed and bathed outside of the eye cleaning and doggy breath bar. I MOST DEFINITELY RECOMMEND THIS GROOMER TO EVER DOG PARENT, I HAVE MOST DEFINITELY MADE BELLA ANOTHER APPOINTMENT FOR NEXT MONTH. THANKS AGAIN Ms. Johnson for the awesome service, see you soon.

Our little Lola went for her very first haircut, and we couldn't be happier with the experience at…read morePawlished Pooch Pet Grooming! Caroline did a fantastic job. She made the entire experience so comfortable and relaxing for our sweet pup. Caroline took the time to answer all of our questions and go over exactly the style we wanted for Lola. We especially appreciated the updates and photos she sent during the grooming process--it gave us such peace of mind knowing Lola was happy and well cared for. And look at that adorable after photo! We've already booked Lola's next appointment! We highly recommend Caroline and Pawlished Pooch Pet Grooming. Thank you for taking such wonderful care of our little girl!

Today we had Pawlished Pooch groom our Yorkie for the first time. Caroline was wonderful with…read moreher.Very calm and patient. She was done in no time. Perfect cut, infact the best! The pricing is wonderful too! We will definitley return, infact we have scheduled her next visit! I would highly recommend Caroline to anyone wanting a caring and patient groomer. Thank you so much! Cindi H.