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    Clarks Building Materials

    3.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    7 years ago

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    Akels Carpet One Floor & Home - Master closet carpet

    Akels Carpet One Floor & Home

    (11 reviews)

    In May of 2021, I contracted with Akels Floor Covering Store on Rodney Parham with manager Stephen…read moreGessner. Stephen came out and measured, etc. A month or two later the install began. I noticed the installer, Ed, using a small sander in the second bedroom. When asked what he was doing, he said he was "smoothing out the floor". I asked him if that was going to work. He said it would. He also used white quarter round against my dark floor and dark baseboards. He did take them up when I told him it looked awful and was not acceptable. He came back several times trying to match the baseboard. Finally, I told him to just let it go. He said as the stain dried it would match better...of course, it never did. The floors were installed and initially looked okay. The big problem arose a year or so later when I tripped on the flooring. I realized then that the flooring was coming apart. I called the installer who came and glued down one of the boards and said he would have to talk to Stephen about the floor. I didn't hear anything for a long while so I called the store. Two other installers came by and looked at the floor. On leaving they stated Stephen would contact me. I called the store manager numerous times and left messages which received no response. Finally, someone answered once Mr. Gessner was ill. Another time he was on vacation and i was told he would call me when he returned...he never did. He eventually responded after I sent a text to his cell asking why he was ghosting me. He came by and stated his insurance person would have to see the floor. Someone did come by. The result, per Stephen, was that the insurance company denied the claim, assigning blame to the house settling and would be my responsibility to fix. This house was built over 50 years ago and yes, settling is an aspect of houses. However, this house had already settled way before this started. I regret having ever done business with this company and I NEVER will again! I would NOT recommend them to my WORST enemy!

    So not sure why previous reviews just on yelp have been down for this company but I went with them…read moreon previous reviews on other sites and by recommendation from a friend. They did a very good job with the install.. the crew was very honest and straight forward ..Erica and Karen kept me up to date before the installers arrived. Erica knows her colors and did a very good job of helping color coordinating the luxury vinyl with my carpet. I would definitely recommend them and would go with them again.

    ACEJR'S Complete Handyman Services - How he left us. It was held up by 1 screw.

    ACEJR'S Complete Handyman Services

    (2 reviews)

    Ace originally installed this fan for us a year ago. Recently, it fell out of the ceiling. We…read morecalled him to come and replace it, but in doing so, he put a holes in our ceiling. After weeks of him not answering calls or texts, he text my wife 42 times asking for some work. So we had him come to patch and paint the ceiling. He showed up hours after he said he would and he was there until almost midnight and hadn't finished. Our house is on the market and we told him that we had cleaners coming the next day to get us ready for the realtor open house here later in the week and so he said he'd come fix it the next morning. The next day, he never showed and we couldn't get a hold of him. He finally text that evening saying that he overslept, but he wanted to finish. Over the next couple of weeks, he came back 1 more time, but too late to finish the job. Every day he said he'd come back the next morning, but hours after after he would no-show, we'd get a text with another excuse. We finally had to bite the bullet and hire someone else to finish, but when they looked at his previous work, they said it was incredibly dangerous and recommended starting over completely. Luckily, we weren't paying until the job is completed.

    Told me he would be out Sunday and never showed up. Told me he would be the Monday at 4pm and…read moreshowed up at 7. He didn't even have the right parts to fix the problem. Told me he would fix it Tuesday by 12 and never showed up. Doesn't respond quickly to texts and doesn't answer phone. I called a real plumber and they came out the same day and charged less than ace did. The real plumber told me he simply cut the line and was going to leave me hanging without water. Friday he starts hounding me about paying him. I would stay away!

    Clarks Building Materials - flooring - Updated May 2026

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