The memory care section is not up to par. There are not enough employees to take care of the amount…read moreof people. Ask them what the ratio of employees are per amount of patients, then you understand ... They are understaffed and the general staff is undereducated. Make sure you are visiting several times before signing up. Take part in activities (if they happen as posted). Take part of dinners etc. at the memory care unit, not the restaurant. I could write a lot of details of what was utterly missing before I removed my husband from this place that looks so great on the facade. It could be such a wonderful place if it had the right caring leadership.

My mom lived here for almost three years. I never went to the facility without discovering major…read moreissues. Please do not place your loved one here. I am very suspicious of the five star ratings. I can't believe anyone would rate this a five, after the many conversations I had with family and friends of residents at the facility. This is a horrible place.

Brookdale Lakeview has provided a safe, appreciative home for my Mom to enjoy as she graciously…read moreages within a new community. This includes her generation and the Boomers. The staff is phenomenal and the residents can be a bit cliquey. Despite this the staff does their best to mingle and mix residents at meals, which is essential for a vision impaired or less able resident. One of my former students, Alex, was able to work as an Art Therapy specialist, and I am grateful to have her among the talented and caring staff.

I have been here 8 months now. People thought I was crazy moving from Florida to Chicago, but the…read morereception I received from the staff here could not have been warmer. Everyone goes above and beyond to be helpful. I can't wait for Covid to be tamed so can get out and see friends, but I can't imagine feeling more at home. I feel very lucky, having picked this place sight unseen.

It's a shit hole. Quality of care is zero they literally let people sit in shit. They're slow to…read morerespond and seem to not care at all about their patients avoid at all costs

Clean, active & caring community. While all places can…read moreimprove, the issues here have been for us, minor. The upside is the Director listens and is actionable with your family members needs.

my brother was lucky to get into their facility. he was not…read moreperfect but they were! he passed away while a resident and even that event was treated with dignity and respect.

I had the pleasure of visiting Little sisters of the poor home and was more than amazed at what I…read moresaw. Every nursing facility should be trying to copy what this little gem is doing . I saw residents that were happy to be there. The nuns that run the facility were busy tending to the residents. I saw respect in their eyes and in their actions. The home had zero COVID cases and this alone is outstanding. I am sure it's not easy to get a room there as there is a waiting list. Clean, odor free and happy faces . This place made me smile.

I give zero stars. A new resident in their memory care unit was essentially bullied out. Too…read moreregimented and rigid for residents with cognitive decline and no person-centered care at all. Shameful that their ONLY advisement is to prescribe meds so they are not functional since I guess it would be too much work for the staff there. No compassionate care and everything was this resident's fault it seemed. I will not divulge the rest of the sordid details, but I am aghast at the indifference and borderline neglect regarding this community's services. Especially pertaining to a specialized ward such as Memory Care. SHAME!!!!!!

My mother lived at the Admiral for a little over 2 years in the assisted living and memory care…read moreunits. We were sold on the location which was very close to where she was previously living by herself and the proximity to the lake and Andersonville. While she began to settle in OK during the first year in assisted living as her Alzheimer's progressed, so did the care she received. My mother was an incredibly intelligent and social woman. She was a retired college professor and maintained her intellect and curiosity throughout the course of her awful disease. The majority of the staff at The Admiral however, was unsupportive of her desire to understand her care, meet people and engage in the community. They ultimately forced her into memory care too soon where she was locked on the floor and left to sit either alone in her room or parked in front a TV. All she wanted was to continue to engage with people and use her mind and they could not provide that basic care. After several months of rapid decline in memory care the staff kept referring to her as psychotic even though all of her doctors at Northwestern repeatedly agreed that her symptoms were all related to her dementia. The Admiral went against my wishes and had her sent to Saint Mary's Hospital (outside of her network of doctors at NW) where she spent 3 nights alone in the ER and then was involuntary committed to the psychiatric ward where she spent 2 weeks completely catatonic. She never recovered. I was able to finally get her released through no help of the Admiral and had her moved to The Artis Lakeview where she received excellent care alongside Bristol hospice for the last 1.5 weeks of her life. The Admiral may appear on a tour as it did to us a lovely lakeside facility, but when your loved ones actually need real care towards the end of their disease they will accelerate the decline and refuse to provide the grueling care many people need in the last stages of dementia. Do yourself a favor and ask to tour the memory care floor before you move your loved one here. Really look at how the residents are cared for and ask how they stay engaged. It's a tiny floor and you will find them all staring blankly at a TV or hiding in their rooms.

It's time for a recent review for Covenant Home of Chicago. Here goes:…read more When my father decided it was time to sell his apartment building and move to a supportive living situation, Covenant Home came to the fore, as it is part of Chicago Methodist Senior Services. And as Steve Z. commented, searching for an assisted living facility is indeed an education in itself and totally new territory for me. The staff at Covenant helped us navigate the ins and outs of the application process, which as you can imagine, complicated. Financial records, doctors' assessments, TB test, all in the mix. To the building: It was built in 1997, so is relatively new, well-maintained, with a caring (yes, I said that, though I realize that is often just a buzzword in reviews of these types of enterprises.) staff. The meals are tasty and well-balanced. Residents sit 4 to a table with fresh flowers, nice silverware, and always water (so no dehydration, per the reviewer from 5 years ago). (They also have a water cooler w/lemons in the foyer). On Sundays they put white linen tableclothes on the dining tables, which, together with the flowers, makes for a very nice setting. In all, there are about 54 residents, with either studio apartments or 1 bedroom. The floors are all wood and nicely maintained, fresh paint upon move-in, the better to navigate with walkers, etc. The building has Comcast cable available. Residences are equipped with small refrigerator/freezer, a microwave, sink in a little "kitchen" area. Two closets, and ample cabinets in the bathroom. The five floors are built in a square around an atrium, which gives the place a nice airy feeling. All the rooms' windows are outward facing. The bathroom has a level floored shower for safety and there are pull chains all over the place for residents to pull if in distress. There are daily activities for residents, trips to Jewel and Walgreens if you are not mobile enough to go on your own. Filling the day: Evening movies, afternoon coffee in a very cute cafe, balance class, art class, current events, Bible study, word games, bingo, ballroom dancing, tai chi, Sunday worship (Methodist), a Tuesday Mass, manicures, watercolors, culture chats (not sure what that is). An RN is on site most of the time and he or she keeps good track of dispensing medications for all residents. And, if there is a health crisis, Swedish Covenant Hospital is right across the street! This is not a memory care type of place. For that, they have Wesley Place, further east on Foster. Residents have varying ranges of mobility. My father goes to his own medical appointments (right at the corner), takes taxis or walks to close by destinations such as Lincoln Square and the Tre Kroner Restaurant. So, all in all, he was fortunate to secure a studio here. And since I live in Oakland, CA, it's important to feel that he is safe and in good hands. Covenant Home provides that security and care.

My search for an assisted living facility was an education in itself- long story short I decided on…read morethe Covenant Home based on it being close to my own home, and on my gut feeling about the people I spoke with, the director and the assistant director of the facility. It's been a year and four months, and I am happy to say the result has been better than I expected. My mom moved into the Covenant Home in September of 2012. She was 90 at that time, and had been living at the North Shore Retirement Hotel in Evanston. During her 6 years at the North Shore she progressed from being fairly self-sufficient to needing help with some of her daily care, and she had more and more difficulty dealing with things in general, as her memory was getting worse. During her last year at North Shore she was hospitalized twice, she had poor appetite, was losing weight and she was depressed. She also had a couple physical conditions that required some daily attention. We had hired a helper for her and also contracted with the on site home nursing company at the North Shore, but their services were not enough. After she moved into the Covenant Home her appetite began to improve, and it's no longer an issue at all. The chronic problems she was having previously are under control, she is consistently in good spirits, and she has made friends there. Although she was not happy to make this move, she is now quite happy there, and says so. This is a much better outcome than I anticipated and I believe it is due the competency of the staff, the fact the quality of her care is consistent, and an intangible aspect: that the culture there is one of attentive kindness. The care she gets at the Covenant Home is a mix of residential and medical- they take care of making sure she gets her meds, cleaning of her studio apartment, dressing, dining, getting ready for bed, all that. Additionally, they they keep up with any ongoing medical care she needs, they make doctor appointments, and if necessary provide transportation. The are proactive in her care in terms of the medical, hygienic and social aspects. If you feel like hearing more about this I would be happy to correspond. You can send a private message to me through the Yelp system.

5-Years ago, brothers and I picked out Bethany Retirement Community for the next step in our Senior…read moreMom's life. It is one of the best decisions we've ever made. Mom is so happy at Bethany when we take her out for a family event, within a few hours, she'll ask to go "Home". It's the people at Bethany that make it feel like "Home". Staff are always, friendly, helpful and compassionate.

Prices are 3-4 times cost at move in. Budget accordingly! Afraid to provide review in case they use…read morethis make me move my family member. Most cnas are great (for the most part- there are a couple who don't want to work and complain to nurse lead - most people know who the weak links are. There is a tight/odd relationship there.) Programs are excellent. Some culture and management issues. Leadership issues aside, the facility is nice.

Careful! An elderly tenant with dementia was financially exploited by employees of this assisted…read moreliving facility. If you have love ones being cared for here, please perform your due diligence for any fraudulent activity. Taking advantage of the elderly should not be tolerated at all.

Be sure to audit the finances of your loved ones if they are or were residing here:…read morehttps://chicago.suntimes.com/2019/12/5/20995778/grace-watanabe-lincoln-park-nursing-home-accused-coverup-theft-symphony-residences

Belmont does it again!…read more There is absolutely no communication at this place. In addition to messages not being delivered, some of the staff have difficulty with English! We responded to the outreach from the staff, and it made no difference. If you care about your loved ones, avoid this place. I'm trying to get my spouse to get her parent out of there.

My mom is loving it here! What a change from the previous place she lived. The food is good, there…read moreare a lot of activities, and the staff is really responsive. They have a good bus system so they can take the residents out. And there are acts that visit. It's clean. I'm so glad that we made this change!

A huge thumbs-up for Selfhelp! From the second you walk in, you feel like you're in a welcoming,…read morehomey environment. The staff are amazing--super friendly and always go above and beyond to make sure the residents are happy and well taken care of. There's no shortage of activities here! Whether it's group outings, arts and crafts, or even some chill yoga, there's always something fun and engaging to do. It's a great way for everyone to stay active, meet new people, and just have a good time. Also, the team really takes the time to make sure each resident gets the personalized attention they need. You can tell that the staff are passionate about what they do, which makes all the difference.

This facility so far excelled the 3 others I was in. The food was superb, the staff and patients…read morewere very supportive and respectful. I really had fun there. Can't recommend it enough